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ナレッジベース 3899
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Folders within Documents & Media are unresponsive
Issue When using Asset Publisher Template on a Widget Page, the folders within Documents and Media are unresponsive. Navigating and clicking on folders should normally show the contents of the folders (images, files, etc.). In this instance, when clicking on the folders within Documents...
Show/hide 3-point menu (⋮) in trash contents
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Some contents in the trash can display a 3-point menu (⋮) and some do...
Issues with Form "View Entries"
Issue After one (or more) update of a specific form, the "View Entries" feature is not always able to render all the previously submitted data Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Liferay UI prompts an informative message for the user: Info:This display always reflects...
Cannot end User impersonation session
Issue Create a new user Impersonate it Click on the top-right user's menu and click on the 'Be yourself again' link  Expected behavior: The page is displayed for the Admin. Actual behavior: The page is displayed for the impersonated user (and the URL remains the same, including the...
Migrate Documents and Media Library from NFS Share to DBstore
Issue Followed the steps mentioned in the article: https://help.liferay.com/hc/en-us/articles/360029115352-How-to-migrate-to-DBStore After initiating the process, receiving the following logs: Caused by: com.liferay.document.library.kernel.exception.NoSuchFileException:...
I can't delete a master page because it's being used
Issue I cannot delete a master page because it's being used, but we cannot find the usage. I have the following error message: Error: You cannot delete master pages used by a page, a page template, or a display page template. Environment DXP 7.3+ Resolution To resolve the issue, you...
Does CVE-2022-1471 affects DXP 7.4?
Issue Our scanner reported that the Liferay DXP image as well as the Elasticsearch image are vulnerable to CVE-2022-1471, which is about an issue with SnakeYaml. Could you please confirm if we have to address this vulnerability? Environment DXP 7.4 Resolution CVE-2022-1471 was addressed...
How to make Global Web Content default to selecting images from the Global image library
Issue When I create a Global Web Content Structure that contains an image selector as a required field, it doesn't always default to selecting images from the Global image library. How can I select the Global Document Library by default? Environment DXP 7.4 Resolution This behavior was...
Analytics Cloud Segment appears in DXP Segments without titles
Issue Create a new Segment in Analytics Cloud (Static or Dynamic) that has members Create a new Dynamic Segment that has no members Wait until the segments sync from Analytics Cloud to Liferay DXP Go to Liferay > People > Segments  Expected Behavior: All AC Segments created should appear...
Enable TLS 1.2 with Java 7 for Apache Tomcat
Issue AWS is going to update TLS version as 1.2 as default for all S3 calls Environment Liferay Portal 6.2 and prior Java 7 Resolution Solution 1:  Upgrade, JDK 7u131 or later on your Java environment, where TLS 1.2 is default Solution 2: Upgrade to Java 8, because the default encryption...
NullPointerException error seen with custom Terms Of Use
Issue When custom content in "Terms of Use" is set via Instance Configuration in Control Panel, and logging in as a new user for the first time, a NullPointerException is seen. Environment DXP 7.4 Resolution The Terms of Use code expects and requires a <section /> tag with content id to...
Get categories via /api/jsonws request, response with 403 status
Issue When retrieving categories using api/jsonws there's a blank page and the HTTP status is 403. Environment Liferay DXP 7.4 Resolution Go to Control Panel -> System Settings -> API authentication -> Portal Sessions. If it's empty, create a new entry and under "URLs include" set this...
Search isn't working on Grouped Product Page
Issue Encountering issues while searching for a product in the group product tab. Steps to reproduce: 1) Navigate to Product UI, create one grouped product and some 2-3 simple products 2) Open the grouped product and navigate to the grouped tab. 3) Add 2- 3 simple products 4) Try to...
Pagination is not correct on order details page
Issue All products are coming and on page 2, the product count is not correct. Steps to reproduce: 1. Add 7-8 products to the cart. 2. Place the order and go to the order details page and configure the pagination to 4 items per page [It will show 4 products on the 1st page and 3 products...
Page tree and Product menu is not visible after upgrade
Issue After upgrading Liferay 7.4 to Update 60 or above, some of the Admin UI components (Product menu and the Page tree) are not available and there are JS errors in the console log. Environment Liferay DXP 7.4 Resolution Hard refreshing/clearing cache of the browser This issue is...
Email address field has a limit of 75 characters in Channel Notification template
Issue Navigate to Channels -> Choose a channel -> Notification Templates Add a new template Fill in the required details Under Email Settings add a very long email address (more than 75 characters) in the "To" field Save the template Expected Result: The template can be saved Actual...
I'm unable to change Staged Content configuration
Issue I am not able to change the Staged Content under Staging Configuration, as the checkboxes are seen greyed out and all disabled to change any value in existing configuration. Environment Any DXP environment with Staging enabled Resolution The Staged Content selections being grayed...
Page URL redirection is case sensitive
Issue When accessing a page with an upper or lower case friendly URL, we get directed to the page correctly. However, when using the redirect tool and using the lower case source URL, the destination URL can only be reached with the lower case friendly URL. Environment Liferay DXP 7.3...
How to extract the okta authorization token for each user?
Issue Once users log in to Liferay, the user should get redirected to Okta. After successful authentication, Okta is supposed to return an authorization token for that specific user.  Concern: After successful Okta authentication through OIDC, users are not able to get the token from...
Unable to extend user session on Weblogic
Issue When I call Liferay.Session.extend(); from Liferay 7.4 running on Weblogic, the user session terminates. Environment DXP 7.4 Weblogic Resolution This behavior is resolved by LPS-190923. Please open a help center ticket requesting a hotfix at your update level., content:...
Editing issue in fragments when using rich text
Issue Using the following code in a fragment results in an error when editing the rich text field, using a copied text. The title field is empty and the pasted text gets duplicated and can not be edited and it gets displayed outside the editable field. <h1 data-lfr-editable-id="title"...
Liferay starts up creating tables and populating them with default data after restoring an upgraded database
Issue You might encounter the behavior where you successfully back up your current data and performed a successful upgrade in your local MySQL server. However, when restoring the upgraded data, Liferay does not start with it but instead begins creating tables and populates them with...
AuditEvent not saved after migrating from Portal 6.2 to DXP 7.4
Issue After migrating to DXP 7.4. If we use the portal normally, there aren't new entries in Audit_AuditEvents table. Environment Liferay DXP 7.4 Resolution Go to System Settings -> Audit -> Persistent Message Audit Message Processor. Enable this configuration and save.  , content:...
URL redirect not allowed in form submission
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How do I direct my user to a specific URL when submitting a form? I am not able to configure a specific URL to direct my user when...
My custom dropdown items are disabled
Issue After following the steps of overriding the management toolbar the custom dropdown items are shown as disabled. Environment Liferay 7.4 Resolution You need to needs your customm buttons “actions” in the data-action of the container list. This can be achieved by adding, for example...
How to manually trigger LDAP imports before the import interval is reached
Issue I want to manually trigger LDAP imports by triggering the UserImportConfigurationModelListener scheduled job. However, when I trigger this job, I see the following line in the LDAP DEBUG logs: DEBUG [liferay/scheduled_user_ldap_import-2][UserImportConfigurationModelListener:165]...
Error "Uploaded LAR file type layout-set-prototype does not match Portlet." reported when importing site template lar file
Issue Go to Control Panel --> Site Templates Click the icon with three vertical points in the upper right corner of the page and click Export/Import Select Import section Then importing a site template lar file, the error "Uploaded LAR file type layout-set-prototype does not match...
Index is accessed at startup might result in [HTTP/1.1 404 Not Found]
Issue You might encounter a behavior where Liferay tries accessing certain indexes that had a different name in previous versions. Normally this is not causing any issues, however you might have specific restrictions in place in your ES installation, and therefore getting an error like...
Unable to download the file from the workflow form
Issue Not being able to download the file from the workflow task shows: 'The document was deleted'  Steps to reproduce: 1. Navigate to Control Panel > Users & Organization. 2. Create an organization. 3. Create a site inside this organization. 4. Now, create a new user and assign the...
Not able to change the site logo in a site created using a site template
Issue I'm trying to change the site logo using the configuration in the public pages, but there isn't an option to do so. Environment Liferay DXP 7.4 Resolution In order to be able to change site logo from a site template, you have to go to the site template and in the Site template...
Email test@domain.invalid is used instead of the configured one
Issue Although you configure through Instance Settings -> Email -> Email Sender an specific email sender, test@domain.invalid is used and the following WARN log shows ups when trying to send emails from custom developments: WARN  [liferay/mail-2][MailMessageListener:125] Email...
Access to edit web content giving timeout
Issue When trying to edit web contents they take a long time to open, the behavior in question was only reproduced in an oracle database in which the portal has to have a high number of pages and entries in the following database tables: Layout, PortletPreferences,...
Access denied when connecting to Liferay DL through WebDAV
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue An 'Access Denied' or similar related error is shown when you try to connect to Liferay's Document Library from your Operating System...
No Group exists with the primary "xxxxx" key shown in the logs
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The following messages are identified in the logs: Jun 07 01:20:15.120 build-43 liferay[liferay-ldbgc]...
Vulnerabilities in CKeditor
Issue We plan to update the CKeditor version due to several vulnerabilities including XSS. https://security.snyk.io/package/npm/ckeditor4/4.17.1 https://github.com/ckeditor/ckeditor4/blob/major/CHANGES.md#ckeditor-4171 Environment Liferay DXP 7.3 Update 6 and below Resolution This issue...
Error when importing .lar file: "Score -0.x is not a value between 0 and 1"
Issue When trying to import a .lar file, the following error is displayed: Score -0.2 is not a value between 0 and 1. Environment Liferay DXP 7.0  Liferay DXP 7.1  Liferay DXP 7.2  Liferay DXP 7.3 Liferay DXP 7.4  Resolution This error is caused by a negative score in the RatingsEntry...
Adaptive media not miniaturized after trying to adapt remaining
Issue When trying to adapt media that were not automatically adapted using the "Adapt remaining" function, an error is shown in the UI and in the logs it may be possible to see the following error or warning: 2023-04-11 18:19:40.511 WARN...
Unable to export site pages with circular references
Issue When trying to export pages, a null error is shown in the UI. Environment Liferay DXP 7.4 (equal to or below Update 66) Resolution Upgrade to Liferay DXP 7.4 Update 66 or higher to resolve the issue. Or request a hotfix with the following: LPS-157420 Additional Information Updating...
Unable to build Service Builder with default packages
Issue Service Builder gives the below error during build without any changes to default classes: xxx\test-service-service\src\main\java\test\service\service\persistence\impl\FooPersistenceImpl.java:2425: error: method getResult in interface FinderCache cannot be applied to given types;  ...
Web content structure filter is not working properly
Issue When inserting a structure filter for a web content, the results are not listed correctly, always displaying all results, regardless of the chosen structure. Environment Liferay DXP 7.4 Update 71 Resolution Upgrade to Liferay DXP 7.4 Update 72 or higher to resolve the issue....

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