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ナレッジベース 3899
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The checkboxes inside the facet are not clickable
Issue Category Facet is not working Steps to reproduce: 1. Create a Minium Site 2. Open the Minium Catalog 3. Use the Category Facet to filter by category Expected Behavior: The checkboxes inside the facet are clickable and usable Observed Behavior: The checkboxes seem to be disabled, so...
Unable to control visibility for Account Roles
Issue Users from an Organization without View permission to see other Organization information are able to do so even after setting everything up properly. The steps for this issue should look like this: Create Organizations called Org1 and Org2 Create Accounts  called Account1 and...
Cancel button is not working in page fragments
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Control Panel > System Settings > Content and data > Page Fragments > Click on 'Cancel' button. Expected Result: When click on the cancel button, it'll redirect to the System Settings home page. Actual Result: Cancel...
Columns are not created in the database table
Issue After deploying the service builder module, a table was created in the database; however, after adding a new entry or column to the service.xml file and building the module, the generated column was not visible in the database table. Environment Liferay DXP 7.3 Liferay DXP 7.4...
Placed Orders page showing blank
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site with a minium site template. 3. Create a user with view permissions of 'Order', 'Channel', 'Catalogs', and 'Accounts'. 4. Provide membership of the created site. 5. Log in with the created user. 6. Navigate to the...
Full Reindexing does not work after upgrading to DXP 7.4 from DXP 7.2
Issue I have upgraded to DXP 7.4 from DXP 7.2, and after starting the 7.4 instance, when I try to execute full reindex, it does not work. Before upgrading, I have enabled the "index read only" by adding the following config file:...
tag is not working
Issue Facing errors while using tag library <liferay-ui:input-editor> in JSP files. Environment Liferay DXP 7.4 Resolution The <liferay-ui:input-editor/> tag is deprecated as of Liferay DXP 7.1 in favor of the <liferay-editor:editor/> tag. Use the <liferay-editor:editor/> tag to avoid...
Why do Workflow Metrics Disappear after a Reindex?
Issue Workflow Metrics go missing after performing a reindex. Here are the steps to reproduce: Login in as an admin Navigate to Applications > Metrics Notice that there are some processes listed Click the kebab menu > Settings Click Reindex All Navigate back to the Metrics page Expected...
Publishing Dynamic Data List linked page returns "No Access" error or returns to Staged environment
Issue With local live staging, the linked page within the DDL returns to "Staged" page. With remote live staging, the linked page within the DDL returns a "No Access" error.  Reproduce Launch a Live and Staged 7.4 DXP u92 bundle and create two pages, adding a DDL to the first. Within...
Reply button is not responsive when use Asset Publisher with Comments
Issue When try to use a Asset Publisher using Rich Summary and Comments, the Reply button is not responsive Environment Liferay DXP 7.4 (equal to or above Update 88) Resolution Please request a Hotfix with LPS-199505 to resolve the issue. Additional Information Liferay DXP Patching Tool...
Error message not displayed on UI after exceeding the Upload Servlet Request limit
Issue When the web content size limit exceeds, there is no error displayed on the UI that the upload size is too large. Steps to reproduce: 1. Start Liferay DXP 7.4 U83. 2. Navigate to Control Panel > System Settings > Infrastructure > Upload Servelet Request. 3. Edit this to 104857...
When exporting a portlet, it takes much longer than expected
Issue When performing an export operation, it takes too long. When it finishes, the resulting LAR size is much heavier than expected too. It applies to Staging as well. Environment Liferay DXP 7.3+ Resolution This may be caused because you AssetLink table is heavily populated. In 7.3,...
Edit image from document & media accepting all file extentions regardless of configuration
Issue The invalid extension document is uploaded with the valid extension name. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Control Panel > System Settings > Documents and Media > Service. 3. Remove * from the 'File extension' and add .png, and .jpg in the file...
"A.LiferayItemSelectorDialog is not a constructor" error when trying to add a price list
Issue It's not possible to create a new pricing entry from the SKU side panel. There are no errors in the logs. Clicking on the plus button throws this error in the browser's console: Uncaught TypeError: A.LiferayItemSelectorDialog is not a constructor Environment Liferay DXP 7.4...
"Driver org.mariadb.jdbc.Driver claims to not accept jdbcUrl" error when trying to deploy 7.4 U98 + or 7.3 U34+
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay service deployment fails when setting DXP 7.4 U98. In the Liferay service logs we can observe the following error: Caused by:...
Remove prepopulated email domain from login portlet
Issue When the user tries to login, the email field is prepopulated with the company's domain name. This occurs when the login is unpopulated and user authentication is based on email addresses. Environment DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution You may need to disable this feature by...
ColumnHeader repeated in xls/CSV file after exporting the report from Liferay Report app
Issue ColumnHeader repeated in xls/CSV file after exporting the report from Liferay Reports app. For example: Environment Liferay DXP 7.4 + Liferay Reports App Resolution This is defined in the Jasper report definition instead of Liferay configurations. Further information about how to...
Search suggestions not coming for guest user in the search bar
Issue Search suggestions related to the commerce products not showing to the guest user but is working for logged-in user (using blank site template). Environment DXP 7.4 Resolution This behavior is fixed in Liferay DXP 7.4 Update 90 and is addressed via COMMERCE-11790. For the hotfix,...
Page does not appear in the sitemap widget
Issue Some of the pages created in site builder are not visible on the sitemap widget. Sitemap widget is dropped on a content page. Environment Liferay DXP 7.4 Resolution Navigate to Site Menu > Site Builder > Pages > Click three dots of the missing page > then select 'Configure'. Now...
Published web content has document URLs changed
Issue  We added page numbers to many of our document links. When this content is displayed you can click on the document links with page numbers and it will open the document to that page. When Published to Live, or Remote Published however, the page number portion of the document URLs...
The language settings in the site settings are reflected in the language selector on the Terms of Use screen.
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue The language setting in the site settings is reflected in the language of...
Editing a field in a fieldgroup is not working as expected
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When you make a change in a fieldgroup that is being used in another fieldset the changes are not being propagated. Also deleting the...
Vulnerability in CKeditor 4.18.0
Issue In Liferay, a vulnerable version of CKEditor 4.18.0 is being used. The vulnerability CVE-2023-28439 is present in the CKEditor versions less than 4.21.0. Environment Liferay DXP 7.0+ Resolution The observed behavior is a known issue addressed by the LPS-196513. Additional...
Unable to add Calendar event when setting "Display Scheduler Only"
Issue Add a Calendar widget on the page Enter the Configurations for the widget Switch to Display Settings tab and select Display Scheduler Only option Unselect the 2 other options and Save Click Add Event button in Calendar Expected Result: You can add an event. Actual Results: Nothing...
Nested Azure AD Groups are not assigned to Liferay groups
Issue You want to assign Liferay user groups via dynamic Azure AD groups when logging in with SAML. For this, certain rules of Azure AD groups are in place based on your needs. There might be an issue where nested groups are not associated correctly in case you use Graph API's memberOf...
Troubleshooting Performance Issues in Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Performance issues can manifest in various different symptoms, from 503 Service Unavailable errors to slow page loads. This article...
Broken master page template after importing LAR file between environments
Issue When importing a .lar file between environments, when accessing the Master Page, a 404 error is displayed and the page is not displayed Environment DXP 7.4 Resolution This behavior is an error identified in the Portal. Please update to Liferay DXP 7.4 Update 86+. Or request a...
Inconsistency of the user's LoginDate in the exported CSV file
Issue Getting inconsistent user login date format in CSV file after exporting the users. Steps to reproduce: Add the last login date to the portal-ext.properties file, and reference the article for the same: Include more user attributes when exporting users to a CSV file. Start Liferay...
HTTP/2 Rapid reset attack mitigation in Liferay PaaS (CVE-2023-44487)
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue If you are using HTTP/2, nginx and below tomcat versions, you could suffer from HTTP/2 rapid reset attack (CVE-2023-44487) from 8.5.0...
NullPointerException/PortletDataException reported when importing lar file
Issue NullPointerException/PortletDataException was reported when importing lar file. The issue can only be reproduced in certain environments with older JDK versions. 15:45:15,910 ERROR [BackgroundTaskMessageListener:182] Unable to execute background task...
Commerce: checkout address drop-down not showing all addresses
Learn more: Search Result Limit with Elasticsearch: Mitigating "Result window is too large." errors with index.max_result_window Issue When user checks out, in the shipping address drop-down some addresses cannot be found Environment DXP 7.3 SP1 Resolution You probably have a lot of...
Form Cannot Save Due to Size
Issue When trying to save a large form, the following error is pushed out, "The Page was not displayed because the entity was too large." This is common for environments that are using a V1 Web Application Firewall that is enabled on an Azure Application Gateway in a Liferay server. The...
The code view is visible at the bottom of the content section
Issue In the web content, when selecting the 'Code View [</>]' of the content section, the code view won't display, but, if users scroll to the bottom, the code view is visible. Steps to reproduce: 1. Start Liferay DXP 7.1 fix-pack 28. 2. Navigate to the Site menu > Content > Web...
Lots of "JSONArray text must start with" DEBUG messages in logs, thrown by DDMFormFieldOptionsFactoryImpl
Issue "JSONArray text must start with" DEBUG message are written to the logs when some Liferay Forms operations are carried out. 2023-09-14 11:34:05.180 DEBUG [http-nio-8080-exec-40][DDMFormFieldOptionsFactoryImpl:214] null com.liferay.portal.kernel.json.JSONException:...
Insecure Cross Document Messaging
Issue Cross Document Messaging (also known as Web Messaging) introduced the postMessage() method, with which plaintext messages can be sent cross-origin. It consists of two parameters: “message”, and “targetOrigin”. If "targetOrigin" is set to ''*" this indicates that it can disclose the...
Issue accessing friendly URL containing special characters in upper case
Issue After updating the portal from DXP 7.3 U15 to DXP 7.3 U27, we cannot access friendly URLs containing special characters in upper case. We see the following error: The requested resource could not be found Environment Liferay DXP 7.3 U27 Resolution The observed behavior is a known...
Actions menu duplicated in Documents and Media portlet after migration from 7.0 to 7.4
Issue After an upgrade from 7.0 to 7.4 actions menu (three vertical dots) in Documents and Media portlet is duplicated. Environment Liferay DXP 7.4 Resolution Before the upgrade, in 7.0 some entries in the portletpreferences table have the following duplicated value: <preference>...
ADA Accessibility - I expect the Tab key focus to be visible for all elements when editing the Home page
Issue Expected Result: The keyboard Tab key focus should be clearly visible for all the interactive elements on the page. Actual Result: The keyboard Tab key focus is not visible for all the elements in the main content of the Home page when editing the page Steps to Reproduce: Tools:...
ADA Accessibility - I expect Screen Reader focus not to navigate to blank spaces when using the Tab key
Issue Expected Result: When using the Tab key to navigate, Screen Reader focus only goes to areas which have visible text or content, not visibly blank spaces. Actual Result: Screen Reader Focus is landing on blank spaces on the page and announcing content that is not visible. Steps to...
java.lang.StackOverflowError while deploying Liferay service caused by getSuperLocale
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This error could occur in Liferay PaaS environments, when starting up Liferay. Server will not start. javax.servlet.ServletException:...

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