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Unable to PATCH a DateTime field in an Object back to Null
Issue The PATCH API request to change a DateTime field value in an Object back to Null does not work as expected. The value of the DateTime field is not changed, it remains the same. Environment Liferay DXP 7.4 Resolution The observed behavior is a known issue addressed by LPD-17928....
OpenID Connect Error - "Signed JWT rejected" with CAS
Issue When configuring authentication using OpenID Connect, login fails and the following error is reported: Unable to validate tokens: Signed JWT rejected: Another algorithm expected, or no matching key(s) found Environment DXP 7.3 DXP 7.4 Using Apereo CAS as OpenID Provider Resolution...
Ampersand in Web Content Text field turned into & in Content Pages
Issue Create an example structure with the following associated template: <#ftl output_format="HTML" auto_esc=false> <p>-----------------</p> This should't be escaped: ${'&'} <p>-----------------</p> This should be escaped as: ${'&'?esc} Create an article with the created structure and...
Error when adding files to Documents and Media through an Asset Publisher on a Widget Page
Issue When adding a file to Documents and Media on my Portal, through an Asset Publisher located on a Widget Page, there is no notification from the Portal signaling that the file has been added and the Portal remains on the same document addition page. If you access Documents and Media,...
Page redirection issue while using Fragment as 'cacheable'
Issue User faces automatic page redirection while performing any actions in fragment is 'cacheable'. Issue goes away, if 'cacheable' option is unchecked. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Such issues occur when @liferay_portlet["runtime"] tag is used. It is not...
When I try to export a Site, the export fails with an error: XXXX could not be exported because its workflow status is not exportable.
Issue I am trying to export a Site. However, I receive the following error: An unexpected error occurred with the publish process. Please check your portal and publishing configuration. The model.resource.com.liferay.portal.repository.liferayrepository.model.LiferayFileVersion:...
Product Specification is not being displayed in search results when faceted navigation is enabled
Issue This article describes a scenario where search results are not being displayed for a Product specification when faceted navigation is enabled Environment Liferay Quarterly Releases Liferay DXP 7.4+ Resolution Please confirm whether the Product Specification has "Use in Faceted...
Unique constraint violation makes it impossible to change page configuration
Issue The attempted efforts to modify the configuration of a page don't work. There are errors in the log about a unique constraint violation for index IX_C753170C; ERROR [default task-177][JDBCExceptionReporter:234] ORA-00001: unique constraint (LPORTAL73.IX_C753170C) violated_...
Old images' thumbnails are not displayed in Google Chrome
Issue Some thumbnails related to images created a long time ago are not displayed in Chrome, but they can be displayed in Firefox. When inspecting the request through the Developer Tools, there is one of following messages depending on the version of the protocol HTTP in use:...
WARN [main][DDMFieldUpgradeProcess:626] Unable to get dynamic data mapping form field value type for content ID
Issue When upgrading to Liferay DXP 7.4 or Quarterly Releases there are some warnings in upgrade.log with below stacktrace WARN [main][DDMFieldUpgradeProcess:626] Unable to get dynamic data mapping form field value type for content ID 1924622 java.lang.NullPointerException: null at...
Mini-cart does not pop up if a different language is used other from English
Issue Would like to open and use mini-cart, however, it does not pop up after clicking onto it. Using different language different from English (i.e. Spanish). Environment Liferay DXP Resolution You need to properly set the translation for the title and friendly URL for es_ES. (Or any...
Some pages are loaded blank when switching between pages when using the "document.write" javascript code
Issue We have upgraded from Liferay 6.2 to DXP 7.4. We have problems with some pages, if you open a direct link to them, they are correctly loaded, but if you switch between pages, they are loaded blank. We have detected the issue is only produced when the page contains a javascript code...
Data migration of documents to S3 fails with NoSuchFileVersionException
Issue We use the Data Migration tool to migrate our document library from FileSystemStore to S3 (although the issue might be relevant for other migrations too) While it runs, it fails with NoSuchFileVersionException (see attached file for full error stack trace) Environment 7.4...
Unable to get dynamic data mapping form field value type for content ID
Issue While upgrading Liferay from DXP 7.1 to 2023 Q4.0, the below warnings were encountered: WARN [main][DDMFieldUpgradeProcess:626] Unable to get dynamic data mapping form field value type for content ID 6019934 java.lang.NullPointerException: null Environment Liferay DXP 7.4 2023 Q4.0...
"Unable to import user" messages when performing concurrent authenticated JSONWS calls against an LDAP cluster
Issue Given an environment with the following components configured: LDAP cluster with more than one node. JSONWS calls through basic authentication. LDAP Import enabled. Login against LDAP. Several concurrent authenticated JSONWS calls are executed from the same user with basic...
Redirecting to a Custom Page post SAML Authentication in Liferay
Issue I followed the guide Setting the Default Landing Page in Liferay Portal, to set up the default Landing Page, but it doesn't work with a Custom Page. Even though I followed the given steps, users are directed to the default Home Page after SAML authentication, not to the Custom Page...
Administrators cannot manage Omni Admin apps, like the App Manager
Issue Users having the "Administrator" role cannot access the App Manager through Control Panel → System →App Manager. Environment DXP 7.0, 7.1, 7.2, 7.3, 7.4 Quartery Releases Resolution Take into consideration the following points to resolve the situation: Users must have the...
404 Error when assigning workflow task
Issue Upon assigning a single-approver workflow task, users encounter a 404 error page. The following stack trace is recorded in the logs: ERROR Unable to process portlet com_liferay_notifications_web_portlet_NotificationsPortlet: java.lang.IllegalArgumentException: null is not a valid...
Issue with DynamicQuery for KaleoInstanceToken and DDMFormInstanceRecordVersion
Issue Below error was encountered while trying to use the 'Dynamic Query' in custom code: ERROR [http-nio-9090-exec-9][DynamicQueryFactoryImpl:83] Unable find model com.liferay.portal.workflow.kaleo.model.impl.KaleoInstanceTokenImpl java.lang.ClassNotFoundException:...
Eclipse / Liferay IDE: "Failed to read schema document" URL when creating JNDI connections for Spring Portlets
Issue When creating JNDI connections using Spring, Eclipse / Liferay IDE users may encounter the following error: "Failed to read schema document 'http://www.liferay.com/schema/lrjee/liferay-jee.xsd', because 1) could not find the document; 2) the document could not be read; 3) the root...
'Unable to write temporary file' when uploading large LAR files
Issue After uploading a LAR file, a message "The file <filename>.lar cannot be imported: Unable to write temporary file" is displayed Environment DXP 7.3, DXP 7.4, Quarterly Releases Resolution Liferay requires to create temporary files in the filesystem when uploading files.  In Tomcat,...
Web Content Structure is unresponsive when making a selection
Issue The Web Content & Structures field is not operating as expected when changing values. Create a structure with a Select from List. Export it to JSON. Change the value of Select from List to comma-separated words in the JSON file. Import the JSON into a new structure and create...
DDMStorageAdapterSaveRequest has no possibility to distinguish between final Form Sending and Auto-save event
Issue I am using a custom form storage adapter which calls an external service when the form is submitted. I noticed that in combination with the auto-save feature of Liferay Forms, this results in repeated calls of the external service. The "Save Answers Automatically" feature was...
Upgrade to 7.4: DDMFieldUpgradeProcess takes an awfully long time
Issue We are upgrading to 7.4 and noticed that the upgrade process is working a lot at DDMFieldUpgradeProcess, this part seems to be taking a very long time Environment upgrade to 7.4 Resolution This is known. It happens because this process normalizes the json or xml data from the...
Object creation fails with the error "400 Bad request Someone may be trying to circumvent the permission checker"
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I try to create new objects, I receive the following error message: Error 400:BAD_REQUEST, Someone may be trying to circumvent...
Database throughput problems due to queries to the AssetEntry table executed by the assetEntryLocalServiceUtil.getEntries method
Issue We have a custom development that calls the assetEntryLocalServiceUtil.getEntries method: AssetEntryQuery assetEntryQuery = new AssetEntryQuery(); assetEntryQuery.setAnyCategoryIds(new long[] { categoriaMesVistos }); assetEntryQuery.setOrderByCol1("priority"); List<AssetEntry>...
Log messages for Stored XSS vulnerabilities
Issue We would like to know whether there are any strings to search for in log files, to check if any of the following vulnerabilities have been exploited in our environment? LSV-1237 / CVE-2023-42628 LSV-1236 / CVE-2023-42627 LSV-1194 / CVE-2023-44310 Environment Liferay DXP 7.4...
Getting 'DuplicateSamlIdpSsoSessionException' in the Debug Logs
Issue Users are facing intermittent login issues in the SAML environment; however, the below error is observed frequently in their log files: DEBUG [default task-73687][BaseSamlStrutsAction:61] null com.liferay.saml.persistence.exception.DuplicateSamlIdpSsoSessionException: Duplicate...
Error 403 - App not assigned
Issue We received this error:  Error 403 - App not assigned - Sorry, you can't access Support because you are not assigned this app in Okta. If you are wondering why is this happening, please contact your administrator. Environment Liferay DXP Resolution Please contact the support and we...
DocuSign is not working for Production environment
Issue DocuSign works properly with developer DocuSign credentials in the UAT environment, however, while working in production with prod DocuSign credentials, users are unable to view or receive the entries on the DXP UI. Environment Liferay DXP 7.4 Update 54 Resolution The observed...
'Page Comments' portlet showing JS errors
Issue After replying to the comments on the 'page comments' portlet, it is showing the following javascript errors in the console: Error] TypeError: window['_com_liferay_comment_page_comments_web_portlet_PageCommentsPortlet_qwvc_0ReplyOnChange'] is not a function. (In...
Unable to play .wav audio files
Issue Unable to play audio files of the '.wav' extension on the iOS app. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution To mitigate this concern, please include the following property in the portal-ext.properties file:...
DocuSign Error: The access token provided is expired
Issue When attempting to work with a new token for DocuSign integration, the following errors are observed: DEBUG [https-jsse-nio-443-exec-38][DSEnvelopeManagerImpl:177] [LPP-50430] value of Json Object is {"errorCode":"AUTHORIZATION_INVALID_TOKEN","message":"The access token provided is...
“Your request failed to complete” shows up when trying to discard changes of a published Publication
Issue “Your request failed to complete” is displayed in the UI when trying to discard the changes of a published Publication. Environment DXP 7.4+ Resolution What happens is that, originally, the Discard button should not appear after publishing a Publication. It's not possible to be...
How to improve "idle in transaction" state in PostgreSQL?
Issue A user encounters a state where a specific update is not being executed. The system hangs and the specific process cannot finish. Hanging transactions in the database that can only be unblocked if you restart the server. Issue could be more specific for Cloud base environments.   ...
Categories are not working properly in cluster enviornment
Issue Categories are sometimes available while editing a document, yet usages show 0 in the categories section. There is no specific pattern, however, categories do not function as expected when working in a cluster environment. Steps to reproduce: 1. Navigate to Categories and create...
Preview page with search widgets created from a custom master page of minium site throws a freemarker template error
Issue The Widget of Search not show the Commerce products after publish the page Environment Liferay 7.4 (Below U68) Resolution Upgrade to Liferay 7.4 U68 or higher to resolve the issue. Or please request a Hotfix with LPS-161173 to resolve the issue. Additional Information Updating the...
Search is not working correctly with document and media files
Issue Would like to find document and media files faster during item selection. Providing part of the file name in the search term does not return the correct results or return nothing. Using wildcard at the beginning of a search term dos not provide any extra usability Environment...
Merge Category Between Environments
Issue We have the same category in UAT and Production but the category UUID is different. Therefore, we cannot import the web content lar file which exported from UAT.  Environment Liferay DXP 7.4 Resolution Steps to merge the category from Production to UAT so that the category UUID and...
Asset Publisher does not update existing Web Content that has been edited and scheduled for future publication
Issue When using an Asset Publisher on my Portal, if I make any changes to a existing Web Content and schedule it to be published at some point in the future, my Web Content disappears from my Asset Publisher and only returns at the time/date of publication I would like version 1.0 of...

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