Site Search - Liferay Learn

Unable to upload the webp images in small image section of blogs

Issue Whenever the user tries to upload the .webp images in a small section of the blog, the following error is showing on the UI: An error occurred while scaling the abstract image." message on UI Steps to...

Theme images not loading in web content

legacy Troubleshooting

Issue Theme based images are not visible in web content fetched through themeDisplay.getPathThemeImages() function in the template. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...

Cannot end User impersonation session

legacy Troubleshooting

Issue Create a new user Impersonate it Click on the top-right user's menu and click on the 'Be yourself again' link Expected behavior: The page is displayed for the Admin. Actual behavior: The page is displayed for...

Migrate Documents and Media Library from NFS Share to DBstore

legacy Troubleshooting

Issue Followed the steps mentioned in the article: https://help.liferay.com/hc/en-us/articles/360029115352-How-to-migrate-to-DBStore After initiating the process, receiving the following logs: Caused by:...

I can't delete a master page because it's being used

legacy Troubleshooting

Issue I cannot delete a master page because it's being used, but we cannot find the usage. I have the following error message: Error: You cannot delete master pages used by a page, a page template, or a display page...

Does CVE-2022-1471 affects DXP 7.4?

legacy Troubleshooting

Issue Our scanner reported that the Liferay DXP image as well as the Elasticsearch image are vulnerable to CVE-2022-1471, which is about an issue with SnakeYaml. Could you please confirm if we have to address this...

How to extract the okta authorization token for each user?

legacy Troubleshooting

Issue Once users log in to Liferay, the user should get redirected to Okta. After successful authentication, Okta is supposed to return an authorization token for that specific user. Concern: After successful Okta...

Unable to extend user session on Weblogic

legacy Troubleshooting

Issue When I call Liferay.Session.extend(); from Liferay 7.4 running on Weblogic, the user session terminates. Environment DXP 7.4 Weblogic Resolution This behavior is resolved by LPS-190923. Please open a help...

Editing issue in fragments when using rich text

legacy Troubleshooting

Issue Using the following code in a fragment results in an error when editing the rich text field, using a copied text. The title field is empty and the pasted text gets duplicated and can not be edited and it gets...

Liferay starts up creating tables and populating them with default data after restoring an upgraded database

legacy Troubleshooting

Issue You might encounter the behavior where you successfully back up your current data and performed a successful upgrade in your local MySQL server. However, when restoring the upgraded data, Liferay does not...

AuditEvent not saved after migrating from Portal 6.2 to DXP 7.4

legacy Troubleshooting

Issue After migrating to DXP 7.4. If we use the portal normally, there aren't new entries in Audit_AuditEvents table. Environment Liferay DXP 7.4 Resolution Go to System Settings -> Audit -> Persistent...

URL redirect not allowed in form submission

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How do I direct my user to a specific URL when submitting a...

My custom dropdown items are disabled

legacy Troubleshooting

Issue After following the steps of overriding the management toolbar the custom dropdown items are shown as disabled. Environment Liferay 7.4 Resolution You need to needs your customm buttons “actions” in...

How to manually trigger LDAP imports before the import interval is reached

legacy Troubleshooting

Issue I want to manually trigger LDAP imports by triggering the UserImportConfigurationModelListener scheduled job. However, when I trigger this job, I see the following line in the LDAP DEBUG logs: DEBUG...

Error "Uploaded LAR file type layout-set-prototype does not match Portlet." reported when importing site template lar file

legacy Troubleshooting

Issue Go to Control Panel --> Site Templates Click the icon with three vertical points in the upper right corner of the page and click Export/Import Select Import section Then importing a site template lar file, the error...

Index is accessed at startup might result in [HTTP/1.1 404 Not Found]

legacy Troubleshooting

Issue You might encounter a behavior where Liferay tries accessing certain indexes that had a different name in previous versions. Normally this is not causing any issues, however you might have specific...

Email test@domain.invalid is used instead of the configured one

legacy Troubleshooting

Issue Although you configure through Instance Settings -> Email -> Email Sender an specific email sender, test@domain.invalid is used and the following WARN log shows ups when trying to send emails from...

Access to edit web content giving timeout

legacy Troubleshooting

Issue When trying to edit web contents they take a long time to open, the behavior in question was only reproduced in an oracle database in which the portal has to have a high number of pages and entries in the...

Access denied when connecting to Liferay DL through WebDAV

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue An 'Access Denied' or similar related error is...

No Group exists with the primary "xxxxx" key shown in the logs

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The following messages are identified in the logs: Jun...

Vulnerabilities in CKeditor

legacy Troubleshooting

Issue We plan to update the CKeditor version due to several vulnerabilities including XSS. https://security.snyk.io/package/npm/ckeditor4/4.17.1...

Error when importing .lar file: "Score -0.x is not a value between 0 and 1"

legacy Troubleshooting

Issue When trying to import a .lar file, the following error is displayed: Score -0.2 is not a value between 0 and 1. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP...

Adaptive media not miniaturized after trying to adapt remaining

legacy Troubleshooting

Issue When trying to adapt media that were not automatically adapted using the "Adapt remaining" function, an error is shown in the UI and in the logs it may be possible to see the following error or warning:...

Unable to export site pages with circular references

legacy Troubleshooting

Issue When trying to export pages, a null error is shown in the UI. Environment Liferay DXP 7.4 (equal to or below Update 66) Resolution Upgrade to Liferay DXP 7.4 Update 66 or higher to resolve the issue. Or...

Unable to build Service Builder with default packages

legacy Troubleshooting

Issue Service Builder gives the below error during build without any changes to default classes: xxx\test-service-service\src\main\java\test\service\service\persistence\impl\FooPersistenceImpl.java:2425: error:...

Web content structure filter is not working properly

legacy Troubleshooting

Issue When inserting a structure filter for a web content, the results are not listed correctly, always displaying all results, regardless of the chosen structure. Environment Liferay DXP 7.4 Update 71 Resolution...

Users and Pages are not Visible

legacy Troubleshooting

Issue The components User, UserGroup, and Layout have been re-indexed. However, Users and Pages are still not visible. Environment Liferay DXP 7.1 Resolution The possible cause of this is due to the cluster health...

Unable to search users in admin portal

legacy Troubleshooting

Issue Re-indexing has been ongoing for quite some time, and certain users are not being searched in the admin portal or control panel section. Environment Liferay DXP 7.1 Resolution If the above issue arises in a...

Maven based Liferay Workspace for DXP

legacy Troubleshooting

Issue Unable to get the EE version of Liferay DXP while choosing maven in Liferay Developer Studio. Environment Liferay DXP 7.0+ Resolution User can manually change two configuration inside the pom.xml file to use...

Special character validation for product relation type

legacy Troubleshooting

Issue Special Characters should not be allowed. Steps to reproduce: 1. Navigate to the System Settings -> Catalog -> Product Relations 2. Add new value as "<script>alert(1);</script>" 3. Save 4. Now, go to any...

Workflow User Notifications triggered in State node throw NoSuchTaskInstanceTokenException

legacy Troubleshooting

Issue When using notifications as part of the workflow, when triggered in a State node, the notifications are generated but when they are selected, the following exception appears in the logs 2023-05-09 20:47:25.666...

Page not found error 404 when attempting to download a document in Documents and Media

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Page not found error 404 when attempting to download a document in...

OOTB captcha is not readable

legacy Troubleshooting

Issue Users are utilizing the OOTB Simple Captcha for security purposes; however, most of the time it's not readable. Environment Liferay DXP 7.4 Liferay Quarterly Releases Resolution To make the captcha image...

'Disable Autoscaling' button is disabled

legacy Troubleshooting

Issue The user is unable to click on the 'Disable Autoscaling' button. Environment Liferay DXP 7.4 Resolution This issue usually happens when the user provides the Service Id different than the liferay. To...

Elasticsearch nodes are not discoverable

legacy Troubleshooting

Issue Getting the below errors in the elastic search server, and hence the search is not working: [WARN ][o.e.d.PeerFinder ] [node1] address [10.199.131.143:9302], node [null], requesting [false] connection...

Image extensions inside product is not working properly

legacy Troubleshooting

Issue Steps to reproduce: 1. Navigate to Commerce > Products. 2. Create any simple products. 3. Navigate to media. 4. Take any PDF and change its extension to "png". 5. Make sure png is accepted in the image...

Proper date and time is not visible on media and inside Product Relations Tab

legacy Troubleshooting

Issue Steps to reproduce: 1. Navigate to products. 2. Open any existing product. 3. Navigate to the media tab and notice it's showing the modified date as 2 months ago, 2 minutes ago, or 2 days ago. 4. The same...

Autotranslate Button Not Visible When Using Third-Party in Instance Settings

legacy Troubleshooting

Issue When configuring a Third-Party for Translation in the Instance Settings, the Autotranslate button is not visible. Environment DXP 7.4 Resolution This is a known issue reported in LPS-187034. Contact the...

OpenID Connect Error - "Signed JWT rejected"

legacy Troubleshooting

Issue When configuring authentication using OpenID Connect, login fails and the following error is reported: Unable to validate tokens: Signed JWT rejected: Another algorithm expected, or no matching key(s) found...

How can I disable the Navigation Categories portlet filtering for the Asset Publisher portlet?

legacy Troubleshooting

Issue Navigation Categories portlet displays Asset Publisher portlet entries based on category selection. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...

Search Results