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Issue What is the actual functionality of LDAP Import Enabledunder SAML settings Environment Liferay DXP 7.2, 7.3, 7.4 SAML Resolution Checking LDAP Import Enabled under SAML settings affects 3 functions:...

How changing the site default language affects Web Contents' friendly URLs

legacy

Issue There is a site (My Site) with two available languages: es-ES and en-US, where es-ES is the default language. My Site's web contents have their title and friendly URL defined only for the default language...

How to hide pages from Google indexing?

legacy How To

Issue We would like to hide certain pages from the Google search engine. How can we do that? Environment DXP 7.0+ Resolution There are multiple ways to hide a page so that it would not be indexed by the Google search...

I would like to control email notifications to Liferay strangers.

legacy How To

Issue How are strangers defined by Liferay? How can I control email notifications to strangers upon signup? Environment DXP 7.3+ Resolution The SAML property defining unknown users as strangers was introduced in DXP 7.3....

User's aren't seeing the correct experience associated with their segment

legacy Troubleshooting

Issue When I create (and prioritize) an experience based on a new segment, the users associated with that segment aren't able to see it. Environment DXP 7.3 Resolution It is expected that SegmentsEntryRel doesn't...

Liferay slows down while discarding Publication conflicts

legacy Troubleshooting

Issue When I attempt to discard conflicts from a publication, Liferay slows down and eventually times out. Environment DXP 7.3 DXP 7.4 Resolution This issue is resolved by LPS-162683. Open a Help Center ticket to...

Uploading a file with multiple extensions

legacy

Issue A multi-extension file is being uploaded via document and media Steps to reproduce: 1) Startup the server 2) Navigate to Control Panel>System Settings> Document and Media> Services> File Extension A file...

Why am I able to select search result sizes larger than the number of results returned?

legacy

Issue I would like search results to not offer batch sizes larger than the number of possible results. For example, if there are 6 results for a search, I would like search results to only allow me to select a...

Can a hotfix delete pages?

legacy Troubleshooting

Issue After installing the latest hotfix, we found that certain pages were deleted. How is that possible? Environment DXP 7.0+ Resolution Hotfixes contain fixes that change the Liferay source code Meaning that it does...

getSearchHits() API method does not take the start value in consideration

legacy Troubleshooting

Issue I am using search API (as per article https://help.liferay.com/hc/en-us/articles/360029046411-Building-Search-Queries-and-Filters) and noticed that the size of the list returned by the SearchResponse.getSearchHits()...

Unable to see empty widgets when Toggle Controls are turned off in DXP 7.3

legacy

Issue When I turn the toggle controls off on a widget page, empty widgets are invisible. This makes it hard for me, as an admin, to edit a page with toggle controls off. Can I see empty widgets with the toggle...

Guest User sees blank page when viewing Web Content from Search Results Widget

legacy Troubleshooting

Issue Steps to Reproduce: 1. Create a Widget page. 2. Place Search Bar and Search Results on the recently created page. 4. Create Basic Web Content (Demo Web Content) with an image and some text. 6. Create a new demo...

Error: Please enter a valid property value

legacy

Issue Each time you add a property key or value with special characters a message pointing to the invalid string will be shown. Environment Liferay DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3, DXP 7.4 Resolution Currently...

Configuring most viewed assets

legacy How To

Issue How to display the most viewed document(s) Environment Liferay DXP 7.1 Resolution Liferay provides an OOTB portlet MOST VIEWED ASSETS to configure and display the most viewed asset on a page. Add the...

Invoking Antivirus Scanning in your developments

legacy

Issue If you enable the antivirus scanning it will check files on upload to Liferay applications such as Documents and Media, Message Boards,... but you can also invoke the antivirus scan API directly from your...

Deadline in case of multiple password reset URLs

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Enabling "Assign Roles by Segment" Disables the Content Page Editor and causes NoSuchExperienceException

legacy Troubleshooting

Issue When checking the option "Assign Roles by Segment", the Content Page Editor gets disabled and displays the following message: "Content Page Editor is temporarily unavailable.". The following error is...

Tags Search not returning more than 50 results

legacy Troubleshooting

Issue We are facing an issue in tags search. We have 64 tags with similar names (book1, book2, book3, etc.), and searching for "book" will only return 50 tags at most. How do we increase this limit? Environment...

Reindexing frequency when using the Search Suggestion Widget

legacy

Issue We use the Suggestion Widget in our environment. Do we need to perform a reindex every time we boot up the server? Environment Liferay DXP 7.0+ Resolution You do not need to perform a re-indexation after...

Audience targeting module deployment errors on Lifera DXP 7.2+

legacy Troubleshooting

Issue After migrating to 7.2 or superior version Audience Targeting deployment errors appear during startup and its modules appear as installed, not active: 1764|Installed |...

CMS-Clear option does not work after filtering down Web Contents

legacy Troubleshooting

Issue The Clear option that appears after filtering the Web Contents on the drop-down menu does not clear the filter when it is clicked. Environment DXP 7.2 Resolution A hotfix can be requested with the...

Keyword search ignoring description field.

legacy

Issue When using the keyword search, if you use only part of the "description string", the file you are searching for will not appear in the search result. However, when the exact string is input in the name...

Unable to retrieve the properties from Analytics Cloud

legacy Troubleshooting

Issue We connected our Liferay instance to Analytics Cloud and the instance shows that the connection is successful. But when we try to Sync Sites, we receive the following error message: For our Liferay instances, we...

How to resync contacts?

legacy How To

Issue I would like to know how to resync contacts in Analytics Cloud. Environment Analytics Cloud DXP 7.0+ Resolution In your Liferay portal, go to Control Panel > Instance Settings > Analytics Cloud > Synced Contact...

Uploading an image to a form using the 'Web Content Images' option fails

legacy

Issue Users are unable to upload a new image using the option Web Content Images. Steps to reproduce 1) Log in as the admin user. 2) Navigate to Content & Data > Forms > Create a new Form with an Image element >...

Modifying the extension of a document persists even on downloading the file

legacy Troubleshooting

Issue Changing the extension of document and media file, causes the downloaded file to have the modified extension. Steps to Reproduce: 1. Create a new basic document 2. Upload a file to the document...

After editing them and restarting the server, default vocabularies are duplicated

legacy Troubleshooting

Issue Stage and Topic vocabularies recreate again in the global site Steps to reproduce: 1) Navigate to the Global site 2) Assert that Topic, Stage, and Audience vocabularies have been created 3) Control Panel >...

Categorization of 'Blogs' is not working

legacy Troubleshooting

Issue When creating blogs, tags and categories do not appear. Steps to reproduce: 1. Navigate to left side menu of Site -> Categorization -> Tags 2. Create 2-3 tags and category 3. Place the following properties in...

Unable to add newly created product in the product group

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a site by using the minium site template. 3. Create a Product Group. 4. Check that user can add any existing product from the Minium site to the...

How to get rid of SSLHandshakeException?

legacy Troubleshooting

Issue When trying to access the site URL, the console displays the following exception, and the site is inaccessible. javax.net.ssl.SSLHandshakeException: Received fatal alert: handshakefailure...

Fragment should be accessible with its original name

legacy Troubleshooting

Issue The export/import of content pages with references to fragments in global is currently limited (using LARs). Steps to reproduce: 1) Navigate to the Global site 2) Create a new collection and a new Fragment in...

Slowness in the IDE

legacy Troubleshooting

Issue Users are experiencing slowness during the 'gradle refresh' process as well as during the local deployment of the Tomcat application server. Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...

Design > Fragments should allow resizing of HTML, CSS, and JavaScript boxes

legacy

Issue The HTML does not wrap, the boxes cannot be resized, and it is difficult to read longer HTML lines. Steps to reproduce: 1) Login as an 'Admin' user 2) Navigate to Design -> Fragments 3) Edit any Fragment by...

Form rules do not work when using repeatable Fields Groups

legacy

Issue We have added some rules in a form, related to repeatable fields groups. Those rules show certain fields based on selected values. The issue arises when the values are repeated in the form, clicking in the...

StorageException occurs when trying to access Google Cloud Storage.

legacy Troubleshooting

Issue The File Storage is configured to Google Cloud Storage. When performing some actions in Documents and Media, Liferay attempts to access Google Cloud Storage and raises the following exception: 06:42:27.828...

Password email notification trigger

legacy

Issue What triggers an outgoing email of the Body without password template? Environment Liferay DXP 7.3 Resolution The "Body without Password" template is used when a user creates their own account via...

Error: Unable to send message: Invalid Addresses

legacy Troubleshooting

Issue After integrated the Mail Server: Exchange in Liferay DXP there is a following Error in the logs: ERROR [liferay/mail-1][MailEngine:74] Unable to send message: Invalid Addresses...

How do I install FFmpeg on Windows?

legacy How To

Issue This article will walk you through the process of installing FFmpeg on Windows. Environment Liferay DXP 7.4 Resolution To install FFmpeg on Windows, follow these steps: 1) Have the most recent version of...

Not Able to Preview PDF Document in Recycle Bin

legacy Troubleshooting

Issue After a PDF document is moved to the Recycle Bin, it cannot be previewed. Steps to Reproduce Open Menu > Content & Data > Documents & Media Upload a pdf and publish Click 3-dot menu next to the pdf > Move to...

Unable to revert hotfix

legacy Troubleshooting

Issue In some circumstances, users are unable to revert back their hotfix from their environment. The cause is often due to corrupt hotfix files or missing files in this environment, which could happen as a result...