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Unable to play audio of OGG format in Safari Browser

Issue While playing the audio in Safari Browser, it shows an error, however, the same audio is working fine in other browsers. Here is the below code for adding the audio on the portlet with <audio> tag: <audio...

All out-of-the-box Liferay Job Schedulers stop working if one job scheduler is incorrectly configured

legacy Troubleshooting

Issue Setting the interval to -1 for scheduled jobs is allowed by the UI, but causes an array of issues. Steps to reproduce: Start the server and login as an administrator. Open Application Menu from top right...

If PaaS Environment Hangs after Upgrade Deployment Should we Rollback?

legacy How To

Issue During an update we observed an error on startup and so decided to rollback from 5.X to a 4.X version. However, when we tried to restart services the system would not recover, hanging indefinitely. Further, the...

Can I schedule the garbage collector to run periodically?

legacy

Issue The 'Run the garbage collector to free up memory' task can be manually executed from Control Panel > Server Administration. Does the product offer any functionality for scheduling or automating the periodic...

Unable to Edit Document with a Name Not Including a File Extension

legacy Troubleshooting

Issue We cannot edit a document's properties if the document name does not contain a file extension and here are the steps we took: Navigate to Control Panel > System Settings > Documents and Media Change the value for...

Is it possible to map non-basic user attributes with SAML?

legacy

Issue Can non-basic user attributes(e.g. jobTitle) from an Identity Provider(IdP) get mapped to their respective fields on the Service Provider's User_ table? Environment 2024.Q2 Resolution Currently, LDAP can only be used to...

Unable to restore backups in Liferay PaaS

legacy Troubleshooting

Issue When attempting to restore a backup to the Liferay service, the backup appears to be restored successfully, but there is no document library that appears associated with the Liferay service The following error...

Why is Zendesk Chat Provider missing after upgrading to a Quarterly Release?

legacy

Issue If you configured Zendesk Chat Provider in an earlier version of 7.4, you may notice that it is missing in Instance Settings after upgrading to a Quarterly Release Environment Quarterly Release Resolution The...

Understanding the 'locales.enabled' property and the Instance Settings language configuration

legacy

Issue There is a portal property to specify the locales that are enabled by default: locales.enabled. However you can change that from Control Panel > Instance Settings > Localization. How that portal property and...

com.liferay.portal.kernel.exception.LocaleException occurs during upgrade

legacy Troubleshooting

Issue I am receiving the following locale exception error when upgrading my database: ERROR - Failed upgrade process for module com.liferay.layout.admin.web com.liferay.portal.kernel.upgrade.UpgradeException:...

Detecting Unsuccessfully Deployed Components on Startup

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to detect unsuccessfully deployed components on...

Can we hide the External Video Shortcut option?

legacy How To

Issue We want to hide the above-mentioned option from the Documents and media because we don't want our users to be able to add videos, can we do it somehow? Environment Liferay DXP 7.4+ Resolution It is...

Is there any risk to remove the SystemEvent table entries while using Staging?

legacy Troubleshooting

Issue I would like to remove all entries from the SystemEvent table using the approach from this article. Environment Liferay DXP 7.0+ Resolution The Site Deletions must be published before the property...

Time-out occurred while waiting for buffer latch type 2 for page

legacy Troubleshooting

Issue I am running the upgrade tool (e.g. 2024.Q1.3) on my MS SQL db I am performing the upgrade locally on my Mac, with a Docker container of the database (mcr.microsoft.com/mssql/server:2019-latest) the upgrade fails...

Search results do not display blank strings for empty records

legacy

Issue When searching web content created from a structure, the results do not return blank strings for empty fields. Instead, search ignores them by either returning null or nothing at all(e.g. missing element in an array). ...

Create custom API applications in Liferay

legacy How To

Issue Is there any way to create custom API applications without code? Environment Liferay DXP 2023.Q4. Resolution Liferay has created a new application to help developers build APIs based on custom objects in a...

Image added via rich text editor on Wiki tool losing reference

legacy Troubleshooting

Issue When adding an image in a rich text editor within a Wiki Page using Ctrl C + Ctrl V and then publishing that page, the image loses its reference and is no longer displayed in my content manager. Is there any way...

After an upgrade, some fragments get broken because JS strict mode seems to be enforced now

legacy Troubleshooting

Issue We do not declare JS variables when developing fragments. After an upgrade, these fragments stop working properly. Environment Upgrades to the following Patch Releases: 2023.Q3.5+, 2023.Q4.1+ Upgrades to 2024.Q1...

NoSuchGroupException: No Group exists with the primary key 0 when updating a Journal Article via service API

legacy Troubleshooting

Issue When trying to update a Journal Article (i.e., a web content) using the service API journalArticleLocalService.updateArticle( journalArticle.getUserId(), journalArticle.getGroupId(),...

A simple example and key factors to check when testing custom OAuth 2.0 applications

legacy How To

Issue You have created an OAuth 2.0 application and would like to set up the minimum configuration to be able to test it. This article provides a simple example that could be adapted to your needs....

Error appears in Liferay logs when "Members" Widget is added to a blank site

legacy Troubleshooting

Issue When adding a "Members" widget to a new page, on a blank site, the following error appears in the Liferay logs: ERROR [http-nio-8080-exec-6][ComboServlet:412] Skip...

After an upgrade and database migration, old theme is not being replaced by new theme

legacy Troubleshooting

Issue After an upgrade, a new theme developed to replace an old theme is not applied to pages that utilized the old theme. There are multiple pages with different theme settings and updating them one-by-one is...

The portal is not reindexing because Elastic Search has reached the maximum number of shards.

legacy Troubleshooting

Issue When attempting to reindex the portal, the process fails, and the following messages are displayed in the logs: Validation Failed: 1: this action would add [1] shards, but this cluster currently has...

Unable to upload blog images after upgrading to 2024.Q1.1

legacy How To

Issue After upgrading to 2024.Q1.1, I no longer have the option to upload blog images within a blog post. This was implemented due to a potential security vulnerability with actors being able to upload offensive or...

OpenID Connect Client Secret field must be filled

legacy Troubleshooting

Issue I configured an OpenID Connect Provider Connection. When I try to login using the OpenID Connect Client Name, I get an internal server error. In logs, a java exception is thrown: WARN [http...

Checking for missing files in the Document Library as a result of File Store Migration

legacy Troubleshooting

Issue If Document Library files are missing after performing a File Store Migration, can the missing files be identified? Environment Liferay 7.4 Resolution The following Query may be able to check for what is...

Not all the subCategories are shown when empty search performed

legacy Troubleshooting

Issue When empty search performed not all the available subCategories are shown under a certain Category. Environment Liferay 7.4+ Resolution At your search facets, select configuration of the Category facet and...

Theme is not persisting in site templates

legacy Troubleshooting

Issue When a user creates a new site template and configures a custom theme, it is redirected to the 'classic theme' when a new site is created using that template. Steps to reproduce: 1. Start Liferay 2024.Q2.0...

PatchFileStructureException: Could not find hotfix.json or hotfix.sign

legacy Troubleshooting

Issue In some circumstances, users are unable to install the hotfix in their environment. The cause is often due to the incompatibility of the patching tool version. Sometimes, users receive the following error...

Can Liferay be affected by the CrowdStrike Falcon Agent Issue?

legacy

Issue There has been an issue impacting Azure Virtual Machines running Windows Client and Windows Server with the CrowdStrike Falcon agent recently The issue begain around 19:00 UTC on July 18, 2024 and cauess affected...

Residual risk after limiting the usage of unsafe-eval and unsafe-inline

legacy

Issue Can the derivatives unsafe-eval and unsafe-inline be exploited? If yes, how it is done? What is the residual risk associated with this? Can Content Security Policy (CSP) be resolved by adding a reverse...

Remove extend_session for Guest users

legacy

Issue Guest users should not be able to see the extend_session message in the browser once the session has expired. Environment Liferay DXP [7.1-7.4, Quarterly Releases] Resolution Post observing the time...

Which database table should stores the URL of the embedded page

legacy

Issue User creates an embedded page, so the URL under the Layout section will be present in which database table and column. Steps to follow: 1. Start the server. 2. Navigate to the Site Menu > Pages. 3. Create a...

The Blueprints are not visible on the pages after upgrade process

legacy Troubleshooting

Issue Upgraded the Liferay from DXP 7.4 update 31 to the latest release (DXP 2024.Q2 is the latest one at the time of writing this article), the blueprint is not visible on the pages, which was configured in the...

Workflow task is not assigned to site role users

legacy Troubleshooting

Issue The users having certain site roles are unable to see the workflow tasks in the 'Assigned to my roles' tab Steps to reproduce: Start Liferay Bundle DXP 7.4 update 92 Create Sites: Create a new site (e.g.,...

"Prefix" does not save when switching between "Languages" for a User

legacy Troubleshooting

Issue When editing the "Language" selection for a User the "Prefix" does not always save the pre-selected response. Example: Set the "Prefix" to "Mr" and "Language" to "English" for a User and click Save. Change the...

CVE-2013-3587- enable of HTTP compression

legacy Troubleshooting

Issue Security vulnerability CVE-2013-3587 details a breach attack that is possible with the enable of HTTP compression and Deflate. Steps to see the behvaior: Navigate to any of the pages on the Liferay server....

Files uploaded with Guest view permission - Forms Upload field

legacy

Issue When a document is added in the Form Upload field it will have 'Guest view' permission. When a document is added directly in the Document and Media library it will NOT have 'Guest view' permission. Is there a...

How to Disable CAPTCHA on Server Admin Pages

legacy How To

Issue How do you disable CAPTCHA on pages? Site Administration pages like the Gogo Shell now have a CAPTCHA verification. How do you disable CAPTCHA on pages? Adding “-1” (Never Check), doesn’t work....

Security Issue: CVE-2024-28752 - Apache CXF

legacy

Issue Security vulnerability CVE-2024-28752 details a SSRF vulnerability with the Aegis DataBinding in versions of Apache CXF before 4.0.4, 3.6.3, and 3.5.8, which would allow an attacker to perform SSRF style attacks...

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