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Pagination drop down count in Asset Publisher Portlet

Issue The number of pages that are shown in the pagination drop down menu for the Asset Publisher portlet is not the total number of pages that exist on that site. For example, if there are 30 pages total, it only...

Where to find the add friend option in the summary portlet?

legacy Troubleshooting

Issue All portlets of social networking are displayed under the social tab. But with a summary portlet, the add as a friend button option is not displayed or not available. Steps to replicate the reported behavior:...

Folder option is not working for the link in selected text style toolbar on the page fragments

legacy Troubleshooting

Issue In the content page, while trying to add the link for the text in the paragraph component by editing it, the folder option is not working in the toolbar. Steps to reproduce the behavior: In [vanilla bundle DXP...

"Invalid attempt to spread non-iterable instance" error when saving Instance Settings

legacy Troubleshooting

Issue When working on a Liferay instance fronted by a web server, customers may experience the inability to save any changes in the Control Panel > Instance Settings sections. The attempt to save will fail with...

Form embedded in web content template is disabled, not working

legacy Troubleshooting

Issue 1. Create a new Form: Add 3 text fields: Firstname, Lastname, Email. 1 'Select From List' field for Nationality (e.g Indian, Saudi Citizen), and an Upload field named Upload CV. 2. Create a Web Content Structure...

Cannot save identical content in localization of a field

legacy Troubleshooting

Issue Users cannot save identical content in the localization of a field. Steps are as follows: Create an article using the basic web content structure Write "Test" in the content field and publish Add a translation...

Admin is unable to Impersonate User with NoSuchGroupException

legacy Troubleshooting

Issue The Admin is unable to impersonate certain user with the following error: NoSuchGroupException: No Group exists with the key {companyId=20155, classNameId=20005, classPK=20555} Environment Liferay Portal 6.2...

Unable to add multiple questions in one Poll

legacy How To

Issue Is it possible to add multiple questions in one Poll? Environment Liferay DXP 7.2 Resolution To add multiple questions in one Poll is not currently supported in Liferay DXP 7.2. It can be achieved by adding two...

No administrative options can be accessed when an F5 load balancer is in front of Liferay forcing a secure protocol

legacy Troubleshooting

Issue When a F5 load balancer is in front of Liferay and is forcing a secure protocol, no administrative options can be selected and accessed. On Liferay the following options are configured on the...

Liferay sends email notification with port number next to website address

legacy Troubleshooting

Issue When receiving Liferay email notifications (for example: New account Created, Password reset link, etc ...), users may notice the app server's port number appended to the website domain, for example:...

"Problem with the configuration: Unknown release in folder ..." when patching the source code

legacy Troubleshooting

Issue When patching the source code, customers may receive the error: "Problem with the configuration: Unknown release in folder ..." Environment Liferay DXP 7.1+ Resolution Have a usable ReleaseInfo.java file...

Indexing is taking too long

legacy Troubleshooting

Issue Reindexing is taking or has taken too long to finish. Environment Liferay DXP 7.0+ Resolution If reindexing is deemed slow or is still ongoing (the 2-arrow icon can be seen at the top right), it may have...

Google PageSpeed Insights (Mobile) results for a Liferay DXP site have a low score

legacy Troubleshooting

Issue After submitting your Liferay site to the Google PageSpeed Insights tool, a low score for Mobile will be returned, flagging issues on aggregated resources as: - Eliminate render-blocking resources - Remove...

Dynamic including and importing Javascript files

legacy

Issue What are the differences in the usage of javascript.barebone.files and javascript.everything.files across Liferay versions? Environment Liferay DXP 7.0+ Resolution Importing Javascript files in Liferay 7.0...

Staging History deleted after a few days

legacy Troubleshooting

Issue After a few days, past Staging publication records disappear from the history list located in Site Administration > Publishing > Staging Environment DXP 7.2, DXP 7.1, DXP 7.0 Resolution By default, Liferay is...

After upgrading to Liferay DXP 7.X, Searches are not returning any results

legacy Troubleshooting

Issue After upgrading to Liferay DXP, we are not able to perform successful searches. For example, when searching for Web Content articles that exist, no results are returned Environment Liferay DXP...

How to set different favicons on different sites on the same Liferay instance

legacy How To

Issue Is there a way to set different favicons on different sites on the same Liferay instance? Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution The easiest, supported and...

Submitting a Document with the same name results in an error and losing the file from the form field

legacy Troubleshooting

Issue When you submit a file in the Documents and Media portlet that has the same title as a different file, an error is produced that prevents you from submitting it. When this happens, the file is lost from the form...

Liferay redirects to iframe source URL upon logging in

legacy Troubleshooting

Issue After adding an Iframe to a Liferay page and set the Source URL of that Iframe to e.g. /web/guest/page2, Liferay will redirect to /web/guest/page2 when logging in through the Welcome homepage. Environment...

Custom Facet does not work with custom field (expando) created as 'searchable as keyword'

legacy Troubleshooting

Issue Create a custom field for Web Content Articles name: mycustomfield type: text area set it 'searchable as keyword' Create a web content article and populate mycustomfield with any string (abc) call...

Reset the admin user password

legacy How To

Issue How to reset the admin password? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Using " Forgot Password" in the "Sign in" portlet Note: Please make sure...

Startup failure due to com.liferay.portal.kernel.exception.NoSuchRoleException: No Role exists with the key {companyId=0, name=Owner}

legacy Troubleshooting

Issue A scenario has been reported where the startup process will fail, and an error message indicating "No Role exists with the key {companyId=0, name=Owner}" or similar as in the following stack trace will be thrown:...

Could not resolve module - Unresolved requirement error

legacy Troubleshooting

Issue Getting below error while deploying the ext module in the Liferay instance org.osgi.framework.BundleException: Could not resolve module: com.liferay.journal.service [1099]_ Unresolved requirement:...

Moving an asset category lead to bigint out of range error

legacy Troubleshooting

Issue We have tens of thousands of categories, and we perform frequent changes in the structure, moving categories in the category tree. I experience bigint out of range error when trying to move a category....

After Liferay DXP 7.0 Fix Pack 83, double click on table's edges no longer opens a dialog with the table's properties in AlloyEditor

legacy How To

Issue On Liferay DXP 7.0 Fix Pack 83+, double click on table's edges no longer opens a dialog with the table's properties in AlloyEditor Environment Liferay DXP 7.0 Fix Pack 83+ Resolution In order to...

I cannot import a LAR file through the widget's Export/Import menu

legacy Troubleshooting

Issue I have a LAR file that was exported from the portal instance (for example: Wiki_Admin-202004081110.portlet.lar) I navigate to the page where the Wiki widget is located and select the Export/Import option in the...

Startup errors after installing a hotfix with DXP 7.1 Fix Pack 17

legacy Troubleshooting

Issue After upgrading to a hotfix with Fix Pack 17, several errors related to OAuth are displayed Some examples : ERROR [main][OAuth2JSONWSPortalInstanceLifecycleListener:93] bundle...

When authorizing OAuth2 applications HTTP is used instead of HTTPS

legacy Troubleshooting

Issue If there's a web server in front of Liferay, when clicking on the Authorize button to authorize OAuth2 applications HTTP is used instead of HTTPS and the following WARNs are displayed in the log. 2019-11-08...

Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2

legacy Troubleshooting

Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...

Why upgrade from DXP 7.0 > 7.1/7.2 Theme recommends removing <@liferay.breadcrumbs /> macro?

legacy

Issue Why DXP 7.0 > DXP 7.1 and DXP 7.2 Theme upgrade docs recommend removing the <@liferay.breadcrumbs /> macro? Environment Liferay DXP 7.1+ Resolution The Breadcrumb widget/macro are not deprecated and can be...

Errors when submitting DXP to Google Search Console

legacy Troubleshooting

Issue After doing a URL Inspection - "Live Test" in the Google Search Console for the homepage of a Liferay DXP site, visual errors will appear in the "Screenshot" preview tab and "Page Resources" as well as...

"Unable to get search result view URL for class ..." error when searching for Polls and other entities from the Search Bar widget

legacy Troubleshooting

Issue When we search for for example a Poll ABC, the Poll is not found and in logs we will have ERROR like this: Unable to get search result view URL for class com.liferay.polls.model.PollsQuestion with primary key...

Is it possible to set different Authentication methods for different sites in the same portal instance

legacy

Issue Is it possible to set different Authentication methods for different sites in the same portal instance? Environment Liferay DXP 7.2 Resolution Currently, it is not possible to use different authentication methods...

Liferay <-> Instagram integration

legacy

Issue Is there any way to integrate with Instagram or any plugin available for Instagram integration with Liferay? Environment Liferay DXP 7.0+ Resolution At the time of writing this article, there is no out of...

Generator-Liferay-JS: Default option isn't passed to the configuration on first page deployment

legacy How To

Issue When using the new Generator-Liferay-JS, default options in the /features/configuration.json file: "portletInstance": { "fields": { "drink": { "type": "string", "name": "Favorite drink", "description":...

Is the latest Microsoft Edge Chromium-based compatible with DXP?

legacy

Issue On January 15, 2020, Microsoft released the new Microsoft Edge based on Chromium: https://support.microsoft.com/en-us/help/4501095/download-the-new-microsoft-edge-based-on-chromium is this compatible with...

Can I add custom Layouts to Content Pages on 7.2?

legacy How To

Issue While using the new DXP feature called Content Pages, developers and editors might want to add custom layouts to the default list: Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Out...

Web content fields are not editable

legacy Troubleshooting

Issue While editing the web content it's opening with the disabled state. Environment Liferay DXP 7.2 Resolution Steps to reproduce: Add text field, Add select field and name it like "Category Name" Add options like...

Unable to use siteId in GraphQL after 7.2 DXP Fix Pack 4

legacy How To

Issue After installing Liferay DXP 7.2 Fix Pack 4, GraphQL calls using siteId will no longer work Environment Liferay DXP 7.2 Fix Pack 4+ Resolution Use siteKey instead Additional Information The reason for this...

LDAP server is unreachable when "Required" option is enabled

legacy Troubleshooting

Issue For any virtual instances apart from a default instance, if the "Required" option in LDAP is enabled, only LDAP users can log in to the portal. When the LDAP server is down/unreachable, none of the...

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