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Xuggler is a tool for users to encode and decode media files. Used in conjunction with Liferay Portal or Digital Enterprise 7.0, users can view media files on the Documents and Media...

Declining One Event of a Repeating Event Declines Every Repeating Event

legacy Troubleshooting

This article documents how declining one event of a Repeating Event declines every repeating event. For example, if there is a weekly repeating event and a user declines that event in...

Structures With Duplicate Element Names Fail DDM Verification When Upgrading

legacy How To

This article documents a known issue in which structures with duplicate element names fail Dynamic Data Mapping (DDM) verification when upgrading from Liferay Portal 6.1 to Liferay Portal 6.2 or Liferay Digital...

Upgrading to Liferay Portal 6.1 EE GA1

legacy How To

When upgrading to the latest version of Liferay Portal, there are many things to take into account. This guide is designed to assist in the upgrading process. Please read and ensure...

Apache Struts 1 Known Vulnerabilities

legacy

QUESTION: How are Liferay DXP 7.0 and 7.1, and Liferay Portal, affected by the following vulnerabilities? CVE-2016-1181: Arbitrary code execution, denial of service CVE-2016-1182: XSS and denial of service...

SQL Exception Warnings Appear During DXP Upgrade Indicating 'Fallback to recreating the table'

legacy

This article documents a false negative warning message that can occur when upgrading your Liferay platform, and which has caused some confusion amongst our users. During the Liferay DXP upgrade process, several WARN...

Inputting Initial S3 Configuration Settings on DXP 7.0

legacy How To

This article serves as a reference for how to configure Liferay Digital Experience Platform (DXP) to use Amazon Web Services S3. DXP users can leverage Amazon S3 in two key areas; to serve as a file store repository,...

Fix Pack and Hotfix installation order on Liferay Portal EE

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The order of fix pack and hotfix updates are determined by engineering in several ways. This order is hardcoded in the update. Environment Versions previous to Portal 6.2 SP11...

Creating a Backup/Disaster Recovery Environment for Liferay Portal

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This article gives an overview of a backup/disaster recovery environment that is necessary when starting a Liferay Portal project. This backup will often be referenced by Liferay Support Engineers as it is...

System-ext.properties Reference Guide

legacy How To

This article serves as a reference guide for how to set system wide properties through the system-ext.properties file. Similar to the relationship between the portal.properties and portal-ext.properties files,...

Connection to Analytics Cloud fails due to error unable to find valid certification path to requested target

legacy Troubleshooting

Issue Analytics Cloud is not getting configured when using an access token. The following error appears in the logs: ERROR [default task-26][ExceptionMapper:79] unable to find valid certification path to requested...

NoClassDefFoundError: org/apache/commons/compress/archivers/zip/ZipArchiveInputStream

legacy Troubleshooting

Issue We are putting up commons-io on osgi/module folder so it will be readily available to all modules, on our previous version of Liferay (DXP 2024 Q1.7), the commons-io worked, however now we are updating to the latest...

Liferay service restarts frequently

legacy Troubleshooting

Issue Since we allowed access to some users to contribute content, we are getting many issues with Liferay service restarts. While we are working with the platform, following error message is shown without any...

Documents and Images Missing After Restoring Backup to PaaS

legacy How To

Issue After restoring a database and document library backup to a Liferay Cloud PaaS environment, the documents and images are missing. Environment Liferay DXP. Liferay Cloud PaaS Google Cloud Storage...

Permissions error when restoring backup

legacy Troubleshooting

Issue We are trying to restore a PRO environment backup into DEV environment. And we see in the log several errors related to Document Library when decompressing: May 05 16:13:15.812 build-3964...

Path error for mariadb.jar

legacy

Issue Booting Liferay DXP 2025.Q1 we see in log file following error: May 22 11:37:49.551 build-3994 liferay[liferay-7c588c8bd4-mg686] [dxp] ERROR [main][StartupAction:68] Files...

Sites' default locale is not among available locales

legacy

Issue Sites may have inconsistencies in their language definitions where the default locale is not included in the list of available locales after create or update the sites. Example inconsistencies...

Warning in logs: "No theme found for specified theme id" after uninstalling a theme

legacy Troubleshooting

Issue After migrating, the following warning appears in the logs: 2025-05-19 08:51:53,593 WARN [ajp-nio-10.10.13.111-8009-exec-83][ThemeLocalServiceImpl:220] No theme found for specified theme id...

Error in Logs When Accessing "OAuth 2 Administration" in Control Panel

legacy Troubleshooting

Issue When clicking on the "OAuth 2 Administration" option in the Control Panel, the following error is logged, and the UI displays an unresolved Velocity variable (${processor.processMax()}): Unable to execute...

Error Creating Web Content with Nested Fields via Headless API: 'Value Should Not Be Set for Transient Field'

legacy Troubleshooting

Issue When attempting to create web content that includes nested fields using the Headless API, the user encounters a 400 Bad Request error. The response message states: "Value should not be set for transient field...

How to Enable Audio for CAPTCHA

legacy How To

Issue How can users enable audio for CAPTCHA verification? Environment Liferay DXP 7.4 and above Resolution Liferay does not provide out-of-the-box (OOTB) support for audio CAPTCHA functionality. However, users...

The drop-down is not working when clicking anywhere apart from the arrow

legacy Troubleshooting

Issue The category filter fragment only expands or collapses the category list when clicking the dropdown arrow. Clicking the category name itself does not trigger this action. Steps to reproduce: 1. Navigate to...

CVE-2021-29044

legacy How To

Issue We would like to verify if our Liferay instance is vulnerable to CVE-2021-29044 Environment DXP 7.2, DXP 7.3 Resolution Please see if your current patch level is higher than 7.2 FP10, or 7.3 DXP1. If your current...

Is it possible to block direct access to a portlet render URL?

legacy

Issue We would like prevent direct access to portlet render URLs (/c/portal/render_portlet) that bypass normal navigation within the portal. These portlets have been manually added to the page. Example URL:...

Filtering Analytics Cloud Individual User Activity by Date Range via API

legacy Troubleshooting

Issue There is a requirement to filter Analytics Cloud individual user activity data by date range using the API. individual user activity can be extracted withcurl -i -L -H "Authorization: Bearer {token}" -L...

Web Content Not Visible in Related Asset Window

legacy Troubleshooting

Issue The user is unable to tag web content to another web content as a related asset with a DB2 database. Steps to reproduce: 1. Navigate to the web content section. 2. Select a basic web content item and create...

Cross-Site Scripting: Reflected

legacy

Issue A Cross-Site Scripting (XSS) vulnerability was detected in the web application. Cross-Site Scripting occurs when dynamically generated web pages display user input, such as login information, that is not...

Multiple Performance Issues Identified via Lighthouse, Google Insights and Web Audit Tools

legacy How To

Issue How do I increase site performance with Lighthouse, Google Insights and Web Audit Tools? Environment Quarterly Releases DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4 Resolution Firstly, please note that Liferay does...

Unable to migrate content from Dynamic Data Lists to Objects using the Data Migration Center

legacy Troubleshooting

Issue Unable to migrate content and data from Dynamic Data Lists through the Data Migration Center due to issues found during the process. Environment DXP 2023.Q4+ Portal GA102+ Resolution The...

After changing image file extension it is no longer visible for selection within a fragment

legacy Troubleshooting

Issue Our team recently noticed that they can't use PNG files anymore and can reproduce it by: Upload PNG file to Documents and Media library (please note that after page refresh Liferay does not show an image preview)...

Sites/Groups Not Searchable in Out-of-the-Box Liferay

legacy

Issue We do not see sites as an option while selecting different asset types in the Type Facet portlet as well as in Blueprint configuration. However, we can see in the Liferay source code that SiteAssetRendererFactory...

Configuring the "Module Definition Timeout"

legacy How To

Issue We needed to programmatically configure the "Module Definition Timeout (seconds)" setting found under System Settings > Infrastructure > JavaScript Loader in the Liferay UI. Specifically, we were looking for a...

Is there an out-of-the-box way to set up gzip compression for only specific endpoints?

legacy

Issue The gzip filter is disabled by default, but I enabled it using: com.liferay.portal.servlet.filters.gzip.GZipFilter=true After enabling it, I tried accessing an image guest URL via Postman, but I noticed that the...

How to Remove Product Attachments via Commerce API?

legacy How To

Issue I need to remove a product attachment by running a script and I am looking for the appropriate Commerce Headless API endpoint to accomplish this. Environment Liferay DXP 2023.Q4.0+ Resolution As of Liferay...

URL redirection between sites in Liferay DXP 7.4

legacy Troubleshooting

Issue After migrating from Liferay DXP 7.3 to DXP 7.4, URL redirection rules defined in rewriteurl.xml (no longer supported in 7.4) and through .config files stopped working. Liferay’s built-in redirection...

Groovy Scripts not working on Partner Portal

legacy Troubleshooting

Issue While filling out the upgrade request form on Partner Portal, the groovy scripts 'ee_6_2-all.groovy' and 'PrintDatabaseInfo_DXP_Modified.groovy' are not working. Environment Liferay Portal 6.2...

How to set up Search Blueprints to be used with Search headless API

legacy How To

Issue You do not find a suitable headless API or is not still developed by Liferay so you would like to create your own search blueprint and invoke it easily from Search API. For example, retrieve draft...

JournalContentSearchLocalServiceUtil.getLayoutIds returns an empty list

legacy Troubleshooting

Issue When trying to retrieve the pages where a web content article is displayed using its articleId, an empty list is returned. After instantiating a web content in a Content Viewer, the following...

What 'type' parameter should I provide to the addUser() function when creating a User through API?

legacy

Issue I would like to create a user via UserLocalServiceUtil.addUser() One of the parameters required is 'int type'. What value should I provide to this type parameter? Environment DXP 7.4 Quarterly Releases...

Receiving resource not found error when creating commerce product through headless API

legacy Troubleshooting

Issue When creating a product using headless API. After creating it, the product status shows 'Approved'; however, when searching for the product or clicking the product to open it, that shows the resource not...

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