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Performance Issues in Publications after Upgrading to 2024.Q1

Issue Users may experience a performance drop when working with Publications. This is especially noticeable when navigating through Web Content within an active publication. Environment Liferay DXP 2024.Q1 ...

A page's Menu Display widget, Search bar widget, and Footer cannot be removed from a page's layout

legacy Troubleshooting

Issue This article documents a case where a page's Menu Display widget, Search bar widget, and Footer cannot be removed from a page's layout Environment Liferay DXP Quarterly Releases Resolution Pages inherit styles from...

Can Terms Of Use be Configured at the Site Level?

legacy

Issue If we have two or more sites, is it possible to specify a different journal article for the terms of use of each site? As the following current custom properties are not sufficient as they apply to every site:...

Unexpected Page Redirection to an Invalid Friendly URL

legacy Troubleshooting

Issue When accessing a page with a valid friendly URL (e.g. /web/portal/manage-users), an unexpected redirection occurs to another URL (e.g. /web/portal/manage-users-a). The unintended page and its redirect...

Can Angular Portlets be crawled by SEO tools/Google?

legacy

Issue Can Angular Portlets be crawled by SEO tools/Google? Environment Liferay DXP any Resolution By default, Angular Portlets in Liferay are not SEO-friendly and cannot be easily crawled by search engines like...

Layout Templates Appear in the Themes Section

legacy Troubleshooting

Issue After an upgrade, custom layout templates (layouttpl) are incorrectly displayed in the "Themes" section of the page configuration. This occurs because the generated .war file for the layout...

Users removed from an LDAP server are not being removed from the Liferay user group UI when a custom service wrapper utilizes deleteUserGroupUsers(long userGroupId, long[] userIds)

legacy Troubleshooting

Issue Users removed from an LDAP server are not being removed from the Liferay user group UI when a custom service wrapper utilizes the deleteUserGroupUsers(long userGroupId, long[] userIds) method. In this case, when...

Why did Cache-Control change from 'public to 'private'?

legacy

Issue Prior to 7.4 U84, Cache-Control was set to 'public', and after upgrading to 7.4 U84 or above (including any Quarterly Release version), Cache-Control is now set to 'private'. Due to this, CDNs may have issue caching...

No theme found During Startup When a Theme is Not Yet Deployed

legacy Troubleshooting

Issue The server logs show the following messages before the theme is fully deployed: 2025-07-09 06:25:20.463 WARN [https-jsse-nio-8443-exec-14][ThemeLocalServiceImpl:220] No theme found for specified...

Configuring Product Visibility Across Channels with Headless API in Liferay Commerce

legacy How To

Issue Is it possible to manage (assign/ remove) product visibility per channel using the Headless API? Environment Liferay DXP 2024.Q4 Resolution By default, products are visible across all channels. This...

Chart Taglib is Unavailable in Liferay DXP 2025.Q1 and Later

legacy How To

Issue After upgrading to Liferay DXP 2025.Q1, custom modules that use the Liferay Chart Taglib fail to build or deploy. The build process may fail with an error indicating the chart library cannot be found: Could...

Personalized Experience Not Displayed when using "AND" with IP Geocoder Country

legacy Troubleshooting

Issue When creating a segmentation using the IP Geocoder Country property in combination with another condition (e.g. a user property), the personalized experience configured for this segment is not displayed for a...

Analytics option not shown at site level

legacy Troubleshooting

Issue The Analytics option is not available at site level and you cannot configure it. Environment 2024.Q4.0+ Resolution Go to Instance Configuration > Analytics Configure the name of the provider (in this case...

"module java.base does not 'opens java.lang.invoke'" Error Prevents Elasticsearch Sidecar Startup

legacy Troubleshooting

Issue I'm unable to get the Elasticsearch Sidecar to start after upgrading to a quarterly release of Liferay DXP. When checking the server logs, I see the following error message:...

Does Liferay have an Attestation of Compliance to be PCI certified?

legacy

Issue We are in the process of reviewing application compliance and want to know if Liferay has an attestation of compliance (related to PCI), specifically the Payment Card Industry Data Security Standard? Environment...

Password Reset Link Immediately Shows as 'No Longer Valid'

legacy Troubleshooting

Issue When a user requests a password reset, the link in the notification email leads to an error page stating, "Your password reset link is no longer valid." This occurs even if the link is clicked immediately...

How can I protect against CVE-2025-4388 vulnerability?

legacy Troubleshooting

Issue My Liferay Instance has a vulnerability to CVE-2025-4388 Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Upgrade to 2024.Q1.13+ Request a Hotfix with LPD-46038, knowledgeArticleType:...

StaleStateException Error During Startup with OpenID Connect Configuration

legacy Troubleshooting

Issue During a Liferay DXP startup, the following error message appears in the logs, related to OpenID Connect provider configuration: ERROR [...][BatchingBatch:139] HHH000315: Exception executing batch...

Unable to add Information Templates after changing Default Language

legacy Troubleshooting

Issue When only one language is available in Instance Settings > Localization and it is not "English (United States)", the Information Templates section under Design > Templates do not load. Environment Quarterly...

Integrating Liferay as a Mobile App

legacy

Issue I want to export my Liferay web instance into an Single-Page-Application (SPA) or a standalone native mobile App. Environment Liferay DXP 7.4 Quarterly Releases Resolution Currently Liferay doesn't support...

Adaptive Media Processing of GIFs Leads to High Disk Usage in Temp Folder

legacy Troubleshooting

Issue When using Adaptive Media, the tomcat/temp directory grows significantly, consuming a large amount of disk space. The following error can be seen repeatedly in the logs: Unable to scale file...

Workflow Task URL for Unauthorized User Returns 404 Instead of Login Page

legacy Troubleshooting

Issue When an unauthorized user attempts to access a workflow task URL, they are shown a 404 error page instead of being redirected to the login page. This issue specifically occurs when the URL follows the...

aria-invalid="true" Attribute is Not Set for Required Checkbox Fields in Forms

legacy

Issue When a form with a required checkbox field is submitted without the checkbox being selected, the corresponding <input> element in the DOM does not receive the aria-invalid="true" attribute. This behavior is...

Unauthenticated Users are not redirected to the Login Page when accessing a Resource URL

legacy

Issue When an unauthenticated user tries to access a resource URL (e.g., a direct link to a PDF served by a portlet), they are not redirected to the login page. This behavior is observed for URLs that contain the...

Email Notification fails to deliver when recipient type is set to the Owner role

legacy Troubleshooting

Issue A trigger on a custom object is configured to send an email, but it fails to deliver it when the recipient type is set to Owner. Environment Liferay DXP 2025.Q1 Resolution This is an known issue on this...

Session Timeout Setting Does Not Take Effect

legacy Troubleshooting

Issue After configuring the session timeout in the portal-ext.properties and web.xml files, the session still expires sooner than the configured value. For example, the session expires after 15 minutes, even...

Seperate SSL for virtual instances

legacy How To

Issue We have multiple SSL certificates and want to use them in virtual instances that run under a different domain from the main instance. Environment DXP 2024.Q3 Resolution If behind a reverse proxy, configure...

Why is the Product Specification Key Different from the One Defined in the Specification List?

legacy

Issue When creating a product specification, a key is defined under Product Management > Specifications. However, after adding this specification to a product, the Product Specification widget on the product page...

Node in Cluster Fails to Start with Deadlock and Circular Reference Errors

legacy Troubleshooting

Issue When starting a Liferay DXP cluster, the node fails to start and gets stuck. The thread dump show a combination of errors, including deadlocks, circular references, and class not found...

In the Documents and Media portlet, the search is not performed on the selected folder in its configuration

legacy Troubleshooting

Issue I have an issue with the documents and media portlet document search. I have two document folders and two document and media portlets on a page. One folder is set at a document folder, the other is set at another...

"fields" and "nestedFields" Parameter Not Applied to Account System Objects

legacy

Issue Using the GET Rest API for account-restricted objects does not seem to follow the `fields` and `nestedFields` parameters for the linked account. For example, when querying a custom object and attempting to...

Upgrade to a Quarterly Release Fails with "Elasticsearch sidecar could not be started" Error

legacy Troubleshooting

Issue When upgrading from Liferay DXP 7.2 to a Liferay DXP 7.4 Quarterly Release, the server startup fails. The logs show errors related to Elasticsearch, such as: 2025-07-10 09:29:51.414 ERROR...

Inconsistent Roles in Assign/Unassign Dialogs After Upgrade

legacy Troubleshooting

Issue After upgrading from Liferay DXP 7.2 to 2025.Q1, there are inconsistencies in the Site Roles displayed for users. While the main members list shows the correct roles for a user, the "Assign Roles" and...

Empty searches return no results using a Text Match Over Multiple Fields blueprint element

legacy Troubleshooting

Issue When a Blueprint is configured with the Text Match Over Multiple Fields element, performing an empty search yields no results. Environment Liferay DXP 7.4 U5+ Liferay DXP Quarterly Releases Resolution Text...

Asset Publisher Back Button Redirects to a Blank Page Instead of the Previous Page

legacy Troubleshooting

Issue When using an Asset Publisher to display a list of assets, clicking on an asset correctly navigates to a detail page. However, when clicking the 'back' arrow provided by the Asset Publisher on the...

Despite the fix "Relay state exceeds 80 bytes" error and redirections to IDP

legacy Troubleshooting

Issue Despite the fix "Relay state exceeds 80 bytes" error and redirections to IDP We found this article and had a hotfix with LPS-76246 We found that the fix is not applied correctly. Environment Liferay DXP 7.3...

Paginator Elements Are Not Translated to the Site's Language

legacy How To

Issue When using a paginator component on a site, the links to the different pages (e.g., "Page 1", "Page 2") are displayed in English. These labels do not get translated even when the site's language is...

"reserved-article-url-title" does not return the localized URL Title in Freemarker templates

legacy

Issue When using the .vars['reserved-article-url-title'].data variable in a Freemarker template, it only provides the URL title for the default language. Environment Liferay DXP 2024.Q1+ Resolution This is the...

How to Add a Custom Element as a Control Panel or Site Administration Widget

legacy How To

Issue Is it possible to add a Custom Element, created via a Client Extension, as a widget in the Control Panel or Site Administration menu? Environment Liferay DXP 2025.Q1 Resolution Yes, it is possible to add custom...

Can Liferay Support add a new user to the SaaS environment?

legacy

Issue Is the Liferay Support team able to add a new user to the SaaS environment (i.e., the Liferay DXP environment)? Environment Liferay SaaS Resolution A new user will either need to be created on the site of your...

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