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Does the Admin user have to be active to upgrade Liferay?
legacy
Issue We are going to upgrade our Liferay portal and would like to know if there is any problem if the Admin user is inactive. Environment Liferay DXP 7.4 Resolution To perform the Liferay upgrade it is not...
How to trigger test emails from Liferay?
legacy How To
Issue We have configured our SMTP in Liferay. We would like to test if emails are sent and received. How can we trigger a test email from Liferay?   Environment Liferay DXP 7.4   Resolution You can use the attached...
ORA-00001 WARN: unique constraint
legacy Troubleshooting
Issue When upgrading from DXP 7.2 to 7.4 U53 using an Oracle database, we faced the following WARN message: ORA-00001: unique constraint (PORTALESLIFERAY1.IX_CB778855,  nos podeis decir a que se debe y si afecta al...
Unique Constraint Violated error seen when upgrading Liferay
legacy Troubleshooting
Issue Unique Constraint Violated error is seen when upgrading major Liferay versions (such as 7.2 to 7.4), as follows: ERROR [main][UpgradeStepRegistratorTracker:199] Failed upgrade process for module...
How to modify API URL?
legacy Troubleshooting
Issue If we are removing the /o/ from URLs, they are not recognised anymore. Environment Liferay DXP 7.1+ Resolution You can create a hostname e.g. api.something.com and have Apache (or Nginx) do the proxy pass to...
Incorrect FieldReference is used when adding a Document of a nonstandard Document Type
legacy Troubleshooting
Issue When uploading a Document, the ddmFormValuesMap that is passed to the addFileEntry API has the wrong fieldReference. The fieldReference is set to the name instead of the fieldReference. While the...
NullPointerException - liferay/monitoring
legacy Troubleshooting
Issue You might encounter some excessive logging in your portal related to Liferay Monitoring: ERROR [liferay/monitoring-982][ParallelDestination:59] Unable to process message {destinationName=liferay/monitoring,...
"No User exists with role Administrator" error seen when upgrading Liferay
legacy Troubleshooting
Issue "No User exists with role Administrator" error is seen when upgrading major Liferay versions, as follows: ERROR [main][VerifyProcessTrackerOSGiCommands:323] null com.liferay.portal.verify.VerifyException:...
How to check jar versions of certain marketplace apps
legacy How To
Issue You might use our OOTB jars to build your modules and for that reason you wish to know the version before an upgrade process, for example Environment Liferay DXP 7.0+ Resolution Navigate to...
Alternatives to ClamAV antivirus service
legacy
Issue Is there any way to integrate with other antivirus services (such as Sophos or Windows Defender) in place of ClamAV? Environment DXP 7.4 Resolution Unfortunately, there are no other options besides ClamAV. ...
The Theme is Broken With NPE thrown in the Log
legacy Troubleshooting
Issue The theme is broken when accessing non-existent pages. NPE is also thrown in the log. Reproduction Steps: Access non-existent pages http://localhost:8080/web/guest/p/ Or create a commerce site named "xyz" and access...
Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v1_1_2.DynamicDataMappingUpgradeProcess
legacy Troubleshooting
Issue During your upgrade process, you might encounter an error where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NullPointerException: Caused by:...
Blacklisting commerce modules causes stack-trace and Unsatisfied Components in DXP 7.4
legacy Troubleshooting
Issue When blacklisting commerce modules, the following stack-trace is observed: 2023-03-28 19:06:19.423 ERROR [Framework Event Dispatcher: Equinox Container:...
"Detected reserved friendly URL" error during upgrade
legacy Troubleshooting
Issue During Liferay upgrade I get the following error related to friendly URL: Class name: com.liferay.portal.verify.VerifyLayout   1 occurrences of the following errors: Detected reserved friendly URL "/apirila"...
Appending additional characters to an impersonated user's URL throws extensive log errors
legacy Troubleshooting
Issue When appending the URL of an impersonated user with additional characters such as: ...
Database partitioning feature
legacy
Issue Is there a database partitioning feature available for Liferay DXP 7.3 or 7.4? Environment DXP 7.3 DXP 7.4 Resolution The database partitioning feature is in a kind of lab status for 7.4 to be used and tested...
Update database indexes
legacy How To
Issue You might face a requirement where you need to update your database indexes, such as during an upgrade process or a database migration process Environment Liferay DXP 7.0+ Resolution Up until Liferay DXP 7.3:...
Upgrade Failed due to the Error "No Group exists with the primary key xxxxxx"
legacy Troubleshooting
Issue When doing database upgrade from 7.0 de-98 to 7.4, the upgrade failed with the following error: ERROR [main][ReleaseManagerImpl:183] Failed upgrade process for module com.liferay.dynamic.data.mapping.service...
Database upgrade fails due to missing Kaleo tables
legacy Troubleshooting
Issue Would like to upgrade the Liferay environment to a later version The upgrade tool is logging the following error: ERROR [main][UpgradeStepRegistratorTracker:193] Failed upgrade process for module...
Random user can check another user's order with the correct channelId and accountId - Headless API
legacy Troubleshooting
Issue  User can consume the API without applying any sort of content restriction or authorization /o/headless-commerce-delivery-order/v1.0/channels/${channelId}/accounts/${accountNumber}/placed-orders E.g.: If...