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Unable to publish web content with button tag

Issue When the below-mentioned content is added to the Web Content source, the button tags are getting removed automatically <div class="SmallButtonMember"> <button id="memberbtn"...

You cannot apply the selected structure restictions for this folder. At least one web content references another structure.

legacy Troubleshooting

Issue Get the below UI error while attempting to apply the workflow to a Web Content folder. Error: You cannot apply the selected structure restictions for this folder. At least one web content references another...

Sitemap exceeds 50000 limit

legacy Troubleshooting

Issue Sitemap should not generate with more than 50,000 entries or 50 MB in size (this is Google standard). Steps to reproduce: Run the following Groovy script: def company =...

Could not install Gradle distribution

legacy Troubleshooting

Issue While importing workspace from one system to another through a remote desktop connection, the below error has been encountered: Could not install Gradle distribution from...

I cannot add a relative URL into Form's "Redirect URL on Success"

legacy Troubleshooting

Issue Create a Liferay Form Open the Form's Settings In the field "Redirect URL on Success", enter a relative URL like "/web/guest" Result: Receive error message "Please enter a valid URL." Environment Liferay DXP...

View Display Page for Objects is not working for guest users

legacy Troubleshooting

Issue When creating a Display Page Template to display entries of an object, even when setting the viewing permission to "guest," attempting to access the page template results in a 404 page. Environment Liferay...

When Javascript SPA is turned off, it's not possible to save form instance

legacy Troubleshooting

Issue When the portal property javascript.single.page.application.enabled is set to false, form entries cannot be saved or published. Environment Liferay DXP 7.4 Resolution This behavior is solved in DXP 7.4...

When inviting users to a Publication, some of them are not shown

legacy Troubleshooting

Issue When trying to invite users to a Publication, some of them don't show up in the "Invite Users" box, despite having the Publications User role. Environment Liferay DXP 7.4 Quarterly Releases Resolution The users...

Large number of records on the SamlSpSession table

legacy Troubleshooting

Issue There are a large number of records on the SamlSpSession table, which is causing issues with my upgrade. Environment Portal 6.2 DXP 7.2 All DXP versions Resolution Extra records can be removed using the...

Email are not sent from Liferay when Office365 is used as the server

legacy Troubleshooting

Issue Emails are not sent out from Liferay In the log, we see the following error: liferay[liferay-7] [dxp] ERROR [liferay/mail-6][MailEngine:74] Unable to send message: 535 5.7.139 Authentication unsuccessful, the...

Search results are displayed in different orders each time randomly

legacy Troubleshooting

Issue When searching for the same word, the list of results can appear in different orders. This happens even when there's a Sort widget in the search page. Environment Quarterly Release 2023.Q4 Resolution This...

Object Entries do not appear in Search Results

legacy Troubleshooting

Issue Object entries are not visible in Search results Environment Liferay DXP 7.4 Resolution When you create an Object Definition, you get to choose whether its scope is Company or Site (you cannot change it once...

Chances of vulnerabilities like SWEET32

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to fix the following vulnerability of the old cipher...

Custom Facet displays encoded term values

legacy Troubleshooting

Issue After setting up a custom facet on a search page, it only shows encoded values. The custom facet is configured with an Aggregation Field that includes a sortable search field. Environment DXP 7.2...

"Text verification failed" Captcha error

legacy Troubleshooting

Issue We are trying to use the Reset Password functionality, but every time we enter the captcha text correctly, we always get an error saying: "Text verification failed". We noticed this same behavior on other...

Missing Parameters Format in JSONT File when using Data Migration Center

legacy Troubleshooting

Issue Facing an issue with the missing parameters in the JSONT format file when using the "Data Migration Center" portlet. Batch Client Extension only supports the "JSONT" file format. After generating the "JSONT"...

Sidecar Elasticsearch process is aborted

legacy Troubleshooting

Issue Unable to restart the Liferay application server even after clearing temporary directories and 'An unexpected system error occurred' is showing on the UI. Following error appears in the log file:...

ConnectionPoolTimeoutException: Timeout waiting for connection from pool when full reindex

legacy Troubleshooting

Issue As an Admin, users want to be able to decide if they want to cache extracted text when indexing so that if they are doing re-indexing they can disable this cache. In 7.4, there is an HTTP request call to S3...

Your license does not have any allowed MAC addresses

legacy Troubleshooting

Issue I am trying to activate my license but received the following error displayed on the screen ERROR: DXP Production license validation failed java.lang.Exception: Your license does not have any allowed MAC address...

The field should save the previous selection

legacy Troubleshooting

Issue Comma in Values of Select from List in Structures Steps: Create a structure with a Select from List. Export it to JSON. Change the value of Select from List to comma-separated words in the JSON file. Import...