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Images are not showing related to the option in the product detail widget

Issue Steps to reproduce: 1. Start Liferay DXP 7.1 fix-pack-16. 2. Create a Speedwell Site. 3. Edit one of the Products or create a new product. 4. Add an Option that has at least two values e.g. 'Option A',...

Unable to save products/price list/discount tabs in product group

legacy Troubleshooting

Issue The save button is not working in Product Group on Products/Price List/Discount tabs. Steps to reproduce: 1. Navigate to Control Panel > Commerce >Product Groups. 2. Select any group and go to the...

My name is displayed truncated in My Profile on Tablet/Mobile

legacy Troubleshooting

Issue When I access My Profile from the user menu on main site, on a tablet or mobile device, I see my name truncated. Environment Liferay DXP 7.3 Service Pack 3 Resolution Please request a Hotfix with LPS-154810...

Blocks in object layout cannot be deleted by the user

legacy Troubleshooting

Issue The user cannot delete a block in the object layout Steps to Reproduce: 1) Navigate to Menu > Control Panel > Objects 2) Create a new object (with fields) 3) Define the layout of the object 4) Add a tab and a...

Unable to delete commerce product

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.1 fix-pack-16 + Commerce Version 2.0.7. 2. Create a site using minium template. 3. Delete the created site. 4. Now, delete the created products which were created...

Groovy Script Language fields are being replaced at source view by 'g' when definition is updated

legacy Troubleshooting

Issue Steps to Reproduce: Go to Open Menu -> Applications -> Workflow -> Process Builder Add a new definition Go to source view Import the definition attached Back do Diagram View Click on Publish Button (See the...

Partial search not working properly in Site Administration menus

legacy Troubleshooting

Issue Using the Toolbar Search functionality under the menus of Site Administration (such as Web Content, Blogs, Workflow submissions, etc.) will not return records as expected when the asterisk wildcard is in...

Web Content Scheduler timings are incorrect on the UI, and so are not being scheduled at the required time

legacy Troubleshooting

Issue Users are attempting to schedule the display of 'Webcontent' at a specific time. However, it is not being scheduled at the precise time. It is scheduled after an indeterminate period of time. Environment...

Staging publish fails after migration with an ORMException or StaleObjectStateException

legacy Troubleshooting

Issue After migrating the Liferay DXP 7.3 environment, the publication process of publishing from the staging server to the live server fails due to an ORMException or a StaleObjectStateException. The new staging...

English (United States) cannot be removed from the list of available locales

legacy Troubleshooting

Issue This document describes a scenario where English (United States) could not be removed from the list of available locales during the initial setup (also known as the Portal Setup Wizard) In this example, we want to...

ElasticsearchStatusException: reason=rejected execution of coordinating operation

legacy Troubleshooting

Issue The reindexing is completed but the data is not completely showing on the page. The following error is observed: ERROR [liferay/background_task-10][SearchEngineInitializer:168] Error encountered while reindexing...

When another option is selected, the Role Name dropdown does not reset

legacy Troubleshooting

Issue When another option is selected, the Role Name dropdown is not clean. Steps to Reproduce: Navigate to Menu > Workflow > Process Builder > New Workflow 1) Drag and drop a Task node on the diagram 2) Click on...

Liferay Developer Tools .zip File Not Available

legacy Troubleshooting

Issue I need a zip version of Liferay Developer Tools that does not require local admin rights. Resolution Liferay does not provide .zip files for Liferay Developer Tools. This is because such a method could be used to...

Add Alloy Editor buttons for fragments with text

legacy Troubleshooting

Issue Trying to new buttons to Alloy Editor in fragments with text is not working. What should be the appropriate editor's configuration? Environment Liferay DXP 7.2, 7.3 Resolution The documentation articles...

The .heic file format is not supported in profile image

legacy Troubleshooting

Issue Issues while uploading a profile photo taken with an iPhone camera since the extension is .heic, which causes errors. Even if tried to upload via control panel options, the issue may persist with the same...

JQuery does not work when enabled in Update 26

legacy Troubleshooting

Issue JQuery does not work when enabled if Liferay DXP 7.4 Update 26 is installed. It was working at least up til Update 23 When JQuery is enabled in the Control Panel, if web content is added that contains the...

.heic format cannot be previewed

legacy Troubleshooting

Issue The preview of an uploaded image with the .heic extension fails. Steps to Reproduce: 1) Start a Liferay server 2) Setup and enable ImageMagick (with HEIC support) 3) Navigate to System Settings > Adaptive...

Page Tree Search results difficult to read when using a custom theme

legacy Troubleshooting

Issue When searching in the page tree, the results are formatted in such a way that they are difficult to read and select the correct item from them. This happens when there are several levels of child pages in the...

DocumentException during upgrade process while reading META-INF/portal-hbm.xml

legacy Troubleshooting

Issue A DocumentException is thrown at certain point when you run the upgrade process from the Gogo Shell using command upgrade:run or upgrade:runAll You can find a stack trace similar to the following in...

Many white spaces when looking at the page's source code

legacy Troubleshooting

Issue If the page is associated with a Master Page template that contains a Documents and Multimedia widget, when we look at the source code of the page, there are many white spaces. We added the property...

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