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The page title size and place are not working with long texts

Issue When using a long page title, the text is overlapping the other elements on the published form. Steps to Reproduce: 1) Navigate to Content & Data > Forms 2) Create a new form 3) Add any field 4) Add a long...

Lodash Security Vulnerability

legacy Troubleshooting

Issue In Liferay, a vulnerable version of Lodash 4.17.14 is being used. Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue LPE-17236 and has already been fixed in the latest fix...

Fragment Configuration Breaks Form Display

legacy Troubleshooting

Issue In 7.3 SP3, Changing a configuration setting that changes the applied CSS class on the fragment <div> causes the Form in the drop zone to be added twice, which results in the form not displaying at all. The...

Custom field values are not saving for Document Folder

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.2 2. Log in as admin. 3. Navigate to Custom Fields under configuration. 4. Select 'Documents Folder'. 5. Create a new custom field for the document folder. 6....

User cannot configure priority with negative values within actions on a workflow nod

legacy Troubleshooting

Issue User cannot configure priority with negative values within actions on a node as in previous versions of the portal Steps to Reproduce: 1) Navigate to Open Menu > Workflow > Process Builder 2) Add a new...

NullPointerException in Knowledge Base Search widget

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a page and add a 'Knowledge Base Search' widget on the page. 3. Input any keyword into the search bar and hit Search. Expected Behavior: Knowledge Base...

No products were found

legacy Troubleshooting

Issue Steps to reproduce: 1. Create a site by using the 'minium site template'. 2. Navigate to Site Builder > Pages > Create a page. 3. Add the 'search result' widget on the page. In order to see the product....

User can Import a non XML file to Process Builder

legacy Troubleshooting

Issue User can Import a non XML file to Process Builder Steps to Reproduce: 1) Navigate to Open Menu > Workflow > Process Builder 2) Add a new process by importing a .pdf file Expected Behavior: Should not be...

Required alert is displayed on Name and Label fields

legacy Troubleshooting

Issue Required alert is displayed on Name and Label fields when only the Label field is blank for Object and Object Field Steps to Reproduce: 1) Navigate to Objects 2) Click to create an Object 3) Leave only the...

Customize widget appearance when using Liferay's sharing URL

legacy Troubleshooting

Issue Accessing to a widget's configuration -> Sharing tab, we can get a code snippet to share that widget in an external page. Once we share it externally, sometimes the appearance of that widget might not be as...

Deployment issues using the App Manager in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You upload an application/plugin using the App Manager in DXP...

Using the iFrame tags for a video file downloads the file instead of embedding it when using Blogs

legacy Troubleshooting

Issue If the iFrame tag is used to embed a video (.mp4) file within Blogs, the file is downloaded, instead of being embedded to be played. Environment Liferay DXP 7.3 Resolution According to the documentation for...

Category missing or disappeared in production

legacy Troubleshooting

Issue We noticed that a certain category disappeared from production. How can we find it or restore it? Environment DXP 7.3 Resolution Depending on your log level settings, your logs may show when and how it was...

Large page tree loads slowly and consumes too much memory

legacy Troubleshooting

Issue If we create a page tree with lots of pages and subpages using the attached script. When a user views the page tree, the UI becomes unresponsive, the browser takes up a lot of memory and the page becomes...

Deployment timeout when deploying backup service

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Under certain circumstances, a new deployment...

Category cannot be moved due to the error: "ORA-01795: maximum number of expressions in a list is 1000"

legacy Troubleshooting

Issue We have lots of categories and subcategories. When we try to move one, we get the following error: 2021-12-08 07:35:08,104 ERROR [JDBCExceptionReporter:234] ORA-01795: maximum number of expressions in a list is...

Audience Targeting issue: CT_AU_ANONYMOUSUSER table is populated in the database

legacy Troubleshooting

Issue I have an issue with the CT_AU_ANONYMOUSUSER table. It is populated and updated in the database even though there is no user activity. Environment Liferay DXP 7.0 Resolution There is an issue with the records...

OutOfMemory: Metaspace Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes on the logs appears below error Caused by:...

Unable to send message: 554 X.X.XXX SendAsDenied

legacy Troubleshooting

Issue When sending emails, the error "unable to send message: 554 X.X.XXX SendAsDenied" occurs. Steps to reproduce: 1. Configure the outlook mail server to send email notifications in Liferay 2. Sometimes, the...

Blog subscription email for blogs added on content page adds wrong re-direct URL

legacy Troubleshooting

Issue Email received by a blog subscriber redirects to a control panel based URL when clicking on "Read More" button. Steps to reproduce the issue: 1. Login as Admin (User A) and add a new Content Page. 2. Add a...

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