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JS and CSS files are loading only after page refresh

Issue JS and CSS files in portlet are loaded only after refreshing a page Environment Liferay DXP 7.2 Resolution Certain elements of the page may require regular navigation to work properly. In these cases,...

Apache Felix Webconsole JS and CSS resources not loaded

legacy Troubleshooting

Issue Apache Felix Webconsole JS and CSS resources not loaded with 'org.eclipse.equinox.http.servlet' Steps to reproduce: 1. Start the server. 2. Download this: org.apache.felix.webconsole-4.6.4-all.jar from here:...

Upgrade fails after installing dxp-24 because of deprecated constructor

legacy Troubleshooting

Issue When running the upgrade tool after installing dxp-24, the upgrade can fail with the following error appearing in the upgrade logs: 2021-12-23 15:07:39.034 ERROR [Start Level: Equinox Container:...

java.sql.SQLException: Connection is closed error is continuously written to the log file.

legacy Troubleshooting

Issue The error "java.sql.SQLException: Connection is closed" is continuously written to the log file. Caused by: java.sql.SQLException: Connection is closed at...

FreeMarker template com.sun.proxy.$Proxy975.getLatestArticle(long) error triggers

legacy Troubleshooting

Issue Below "FreeMarker template com.sun.proxy.$Proxy975.getLatestArticle(long)" error triggers and this gets resolved after clearing the server cache from server administration. The property...

Custom captcha validation using CaptchaUtil fails with error "Captcha Validation Failed"

legacy Troubleshooting

Issue Custom captcha validation using CaptchaUtil API fails giving "Captcha Validation Failed" error in logs when having below code in jsp file: <liferay-captcha:captcha url="<%= captchaResourceURL %>"/> ...

"log4j:configuration" must match

legacy Troubleshooting

Issue Why does the warning "log4j: configuration must match" trigger? 2021-08-12 23:34:41.354 INFO [main][ModuleFrameworkImpl:1587] Starting initial bundles log4j:WARN Continuable parsing error 33 and column 23...

Liferay and application server logs are not capturing

legacy Troubleshooting

Issue The Liferay log and application server log are not capturing the stack trace. And the size of these files is 0 in size with 3 to 4 lines of the log being traced. Environment Liferay DXP 7.2 Resolution Please...

"Going to buffer response body of large or unknown size" warning triggers

legacy Troubleshooting

Issue Why does the below warning trigger? 2021-08-18 20:14:27.334 WARN [ajp-nio-8009-exec-795][HttpMethodBase:185] Going to buffer response body of large or unknown size. Using getResponseBodyAsStream instead is...

Liferay cluster works when truncating the crashed jgroupsping entries. Why does this happen?

legacy Troubleshooting

Issue When recreating the pod during the pod start-up stage, clustering doesn't work properly, and the below error triggers. But, the Liferay cluster works perfectly post restarting the pods by truncating the entries...

Data providers lead to NPEs during a DXP 7.0 to DXP 7.2 upgrade

legacy Troubleshooting

Issue A Data Provider configured in DXP 7.0 can lead to NullPointerExceptions when upgrading to DXP 7.2 Steps to reproduce: 1. Start Liferay DXP 7.0 server 2. Navigate to Forms -> Data Providers -> Add REST Data...

Log4j warnings after upgrading to Fix Pack 15

legacy Troubleshooting

Issue After upgrading Liferay DXP 7.2 to Fix Pack 15, the following warnings and error are printed in the logs on startup: log4j:WARN Continuable parsing error 3 and column 30 log4j:WARN Document root element...

During a two-way SSL handshake, an exception is thrown

legacy Troubleshooting

Issue During a two-way SSL handshake, the following exception occurs. javax.net.ssl|WARNING|DC|tomcat-http--46| EDT|SSLSocketImpl.java:1428|handling exception ( "throwable" : { java.lang.NullPointerException at...

Upgrading From Fix Pack 8 to 11 Failed Due To NPE

legacy Troubleshooting

Issue After upgrading from fix pack 8 to 11, the portal starts up with NPE. 2022-01-06 12:42:49.469 ERROR [default task-1][MainServlet:1168] com.liferay.portal.kernel.events.ActionException: java.lang.NullPointerException...

TypeError: str.indexOf is not a function error is encountered while doing `gulp-upgrade`

legacy Troubleshooting

Issue While upgrading Liferay themes from Portal 6.2 to 7.2, the following error is coming. bash-4.4# gulp upgrade [20:01:07] Using gulpfile /home/node/devcenter-theme/gulpfile.js [20:01:07] Starting 'upgrade'......

java.lang.RuntimeException: com.liferay.portal.lpkg.deployer.LPKGVerifyException: LPKG validation failed

legacy Troubleshooting

Issue Why "LPKGVerify RuntimeException" triggers? SEVERE: Exception sending context initialized event to listener instance of class com.liferay.portal.spring.context.PortalContextLoaderListener...

"The activate method has thrown an exception java.nio.file.NoSuchFileException:" reported for bundle com.liferay.portal.osgi.web.wab.generator.impl when starting server

legacy Troubleshooting

Issue "The activate method has thrown an exception java.nio.file.NoSuchFileException: + {path}" reported for bundle com.liferay.portal.osgi.web.wab.generator.impl when starting server. 2021-12-23 05:46:17.220 ERROR...

Options are not available to configure while selecting the "Remote Cluster Connection ID"

legacy Troubleshooting

Issue After portal upgrade, when updating the elastic search in DXP 7.3, options are not available to configure while selecting the "Remote Cluster Connection ID". And the below error triggers at the same time span...

After upgrading from 6.1 or 6.2 to DXP 7.0, Wiki pages have the wrong portlet ID in URLs that are embedded in the content

legacy Troubleshooting

Issue Steps to reproduce: (in order to keep things as simple, I started the upgrade from 6.2, where the ID of the portlet is still 54. The problem is where we upgrade from 6.2 to 7.0) 0. Vanilla 6.2 SP20 1. Create a...

Unable to create a SAML certificate using Document Library Keystore Manager

legacy Troubleshooting

Issue Unable to create a SAML certificate using Document Library Keystore Manager with Google Cloud Storage There was a problem loading the SAML Keystore. Please contact your system administrator....

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