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Upgrade Failed due to the Error "No User exists with the primary key..."

Issue When doing the database upgrade from 7.2 DXP-20 to Liferay DXP 7.4 QR 2024.Q3.0, the upgrade can fail with the following error: ERROR [main][UpgradeExecutor:333] Failed upgrade process for module...

Is Liferay vulnerable to CVE-2024-7254?

legacy Troubleshooting

Issue I would like to know if Liferay is vulnerable to CVE-2024-7254. Is Liferay affected by CVE-2024-7254? This article outlines the concerns of CVE-2024-7254 vulnerability with respect to the Liferay DXP. Environment...

Error: Unable to copy from file:/opt/liferay/osgi/modules/biz.aQute.remote.agent-6.4.0.jar

legacy Troubleshooting

Issue When starting the server, the following exception is printed in the logs: 2024-09-25 17:50:18.363 ERROR [main][ModuleReadHookImpl:88] Unable to copy from...

Unable to see the 'SEO' icon in Quarterly Release 2024.Q2

legacy Troubleshooting

Issue According to Configuring XML Sitemaps documentation, users are unable to locate the 'SEO' icon in 2024.Q2 Environment Quarterly Release 2024.Q2 Resolution In order to see the 'SEO' icon, users need to...

jgroups WARN in the Logs When Starting the Second Node in a Two Node Cluster

legacy Troubleshooting

Issue During restart of a node in a clustered environment, WARN logs are thrown due to jgroup jgroups receive failures are logged as warnings during cluster node startup WARN...

Certificate details of internal load balancer

legacy Troubleshooting

Issue There are few static IPs for private S2S connectivity, over different services like webserver and database. However, for webserver whose static IP is 172.xx.xx.xx, the certificate is updated at the...

Error message: Portal property "session.timeout.auto.extend" was modularized to com.liferay.frontend.js.web as "auto-extend"

legacy Troubleshooting

Issue When starting up Liferay DXP, the following error message is displayed in logs: ERROR [main][VerifyProperties:138] Portal property "session.timeout.auto.extend" was modularized to com.liferay.frontend.js.web as...

Log Directory for Liferay

legacy Troubleshooting

Issue The log folder may become oversized, causing server hang-ups, so how do I configure the logging directory for Liferay? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The following are the steps...

Security scan detected a "Reference to Windows file path is present in HTML"

legacy Troubleshooting

Issue Our security scan detected a "Reference to Windows file path is present in HTML" in the following URL:...

Spring Boot Client Extension fails with [invalid_token_response] An error occurred while attempting to retrieve the OAuth 2.0

legacy Troubleshooting

Issue We have a Spring Boot extension client that interacts with the Liferay APIs and that makes the OAuth2 challenge via OAuth2AccessToken oAuth2AccessToken =...

Is it possible to use wildcards with virtual hosts?

legacy Troubleshooting

Issue We are using Azure and we set the virtual hosts in the portal-ext.properties with virtual.hosts.valid.hosts with oursite-xxxx.region.azurecontainerapps.io We receive a blank landing page like this because the...

How to reference static assets by URL from a client extension on SaaS?

legacy Troubleshooting

Issue I am trying to use static assets (images) from the test-theme-css client extension that I deployed. When running the project locally, I am able to do this, but on SaaS, the URL does not work. Local URL:...

Error message: Portal property "cluster.executor.debug.enabled" was renamed to "cluster.link.debug.enabled"

legacy Troubleshooting

Issue When starting up Liferay DXP, the following error message is displayed in logs: ERROR [main][VerifyProperties:220] Portal property "cluster.executor.debug.enabled" was renamed to "cluster.link.debug.enabled"...

Unable to initialize bundle

legacy Troubleshooting

Issue Tomcat folder is missing after running blade gw initbundle command. Steps to reproduce: 1. blade init -v dxp-7.4-u102 liferay-workspace 2. echo >> liferay-workspace/gradle.properties 3. echo...

NullPointerException when evaluating AuthLoginGroupSettingsUtil.isPromptEnabled

legacy Troubleshooting

Issue The following error is thrown in the logs every once in a while: 2024-07-29 06:55:37.018 ERROR [http-nio-8080-exec-7][CTCollectionPreviewFilter:53] java.lang.NullPointerException...

How to resolve "From address not allowed" email errors in a Liferay SaaS environment

legacy Troubleshooting

Issue In our SaaS environment, email notifications are failing when the "From Address" domain does not end in "@lxc.app" in our notification template for creating objects (even after adjusting the "Email Sender"...

Custom module fails to start with error "Stopping blacklisted bundle"

legacy Troubleshooting

Issue I have deployed a custom module, but it is failing to start and does not work. The logs show this message: Stopping blacklisted bundle my-custom-portlet_1.0.0 Environment Liferay DXP 7.4 Liferay PaaS...

Redirect URL configuration does not persist after a restart

legacy Troubleshooting

Issue We noticed that after changing the Security Mode of Redirect URL configuration from "IP" to "Domain", and subsequently restarting Liferay, the configuration was back to "IP" again. We want to ensure this...

Log4j warnings and error on startup after upgrading to Update 36

legacy Troubleshooting

Issue After upgrading Liferay DXP 7.3 to Update 36, the following warnings and error are printed in the logs on startup: log4j:WARN Continuable parsing error 3 and column 30 log4j:WARN Document root element...

User session being logged out while using iframe

legacy Troubleshooting

Issue The user's session is getting logged out while using the iframe. Environment Liferay DXP 2024 Q1.0 Resolution The issue is sometimes related to the web server configuration. Therefore, the below property...

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