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Disabling The Default Adaptive Media Images

Issue We see below URLs in the page source code and want to know how to remove them. /o/adaptive-media/image/403687/Preview-1000x0/home.png?t=1567146932300...

How to restrict Users to add certain portlets to page

legacy Troubleshooting

Issue You would like to restrict which application a user can add to the page. You have created a new Regular Role and assigned it to several users. Even though you do not have the option 'Add to Page'...

Volume of Web Content causing slow page loads

legacy Troubleshooting

Issue When navigating to Content & Data > Web Content there is a prolonged page loading time when there is a high volume of web content within a site. Environment Liferay DXP 7.2 Resolution The issue can be resolved by...

How to enable "Save as Draft" option in Document and Media portlet

legacy Troubleshooting

Issue Unable to see "Save as Draft" option in Document and Media portlet Environment Liferay DXP 7.2 Resolution "Save as draft" feature in Document and Media is disabled by default. # # Set this to true...

Elasticsearch fails to start with jna tmp dir configured (core dump)

legacy Troubleshooting

Issue Trying to start remote Elasticsearch crashes with a core dump. # A fatal error has been detected by the Java Runtime Environment: # # SIGSEGV (0xb) at pc=0x00007f424226f40a, pid=28216,...

If I use local data providers in my forms, they do not appear for Guest users

legacy Troubleshooting

Issue I go to Control Panel > Configuration > System Settings > Data Providers (under Content & Data), and enable Access Local Network I go to Forms and add a Data Provider according to this article: Data Providers I...

Error cannot read JPEG2000 image

legacy Troubleshooting

Issue After uploading a (or a group of) .pdf file containing jp2 images or others such as JBIG2 or TIFF, the following error is thrown in the logs: ERROR [main][PDFStreamEngine:211] Cannot read JPEG2000...

How to Enable Delete Option for Document & Media Portlet

legacy Troubleshooting

Issue Unable to see the "delete" option not available for the documents and media portlet Environment Liferay DXP 7.2 Resolution It is possible to show the Delete option in Document and Media Portlet by following the...

Theme build fails with error: @keyframes missing name near line

legacy Troubleshooting

Issue When building a 7.2 theme created with the Liferay Theme Generator (or inside a Liferay Workspace), the gulp build task will fail with error: [15:04:04] Starting 'build:r2'... events.js:174 throw er; //...

Blog cover image is cut at the top and at the bottom

legacy Troubleshooting

Issue After uploading an image as the cover for a blog post, such image will appear cut both at the top and the bottom after publication. Similarly, the same image present at left Product Menu > Content > Blogs >...

I cannot upload .mpg/.ogg files for category images in Commerce

legacy Troubleshooting

Issue I go to Categorization > Categories I add a new category in a Vocabulary I edit the category I go to the Images tab It says: .gif, .jpeg, .jpg, .png, .mpg, .ogg file extensions are accepted I try to upload...

A warning message appears when installing LiferayDeveloperStudio.

legacy Troubleshooting

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Security Vulnerability: Remote-Code-Execution (RCE) With ImageMagick

legacy Troubleshooting

Issue Symptom: CVE-2016-3714 - Insufficient shell characters filtering leads to potentially remote-code-execution vulnerability in ImageMagick. Environment ImageMagick before 6.9.3-10...

Unable to remove /web/guest from a few selected pages.

legacy Troubleshooting

Issue By following the article: How to remove unnecessary parts from the URL / shorten URL / make URL friendlier, the /web/guest is removed from the URL. However, for a few pages, the /web/guest still...

Pagination and expand/collapse not working for 'Documents and Media' on Internet Explorer 11

legacy Troubleshooting

Issue In "Documents and Media" portlet the pagination and expand/collapse are not working while previewing documents in the Internet Explorer browser, whereas it works absolutely fine with other browsers ...

Users are being logged in as some other user

legacy Troubleshooting

Issue When any user logs into the portal, they see the user profile of another user instead of seeing their own profile. Environment Liferay DXP 7.0 Resolution There are usually two root causes for the...

The forms will not get submitted if the webcontent is embedded in theme

legacy Troubleshooting

Issue When a Web Content Display(WCD) is embedded in the theme header and a web content article is added in that WCD from the existing portal. Due to this, the existing forms will not get submitted because...

Unable to add a document from Control Panel-> Document and Media.

legacy Troubleshooting

Issue Unable to upload any document from the Content and Data-> Document and Media-> Add (option). The Add option becomes unresponsive. This behavior is only observed whenever the server is started from...

Elasticsearch killed by Linux OOM Killer

legacy Troubleshooting

Issue Linux Out of Memory Killer stops the Elasticsearch Java process OOM Killer is killing ES Environment DXP 7.2 DXP 7.1 DXP 7.0 Resolution Set a limit on how much memory Elasticsearch can use outside...

HTML editor is not displaying in Web Content

legacy Troubleshooting

Issue While creating a structure, when you select a field as HTML and create web content using the same structure, the field is not displaying as an HTML editor. Environment Liferay DXP 7.0 Resolution The reason behind...

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