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Limitations When Using Pjax to Render Embedded Content

This article describes a fundamental product limitation when pjax is used to render programmatically nested content in Liferay platforms. (Pjax is a jQuery plugin, a standalone JavaScript module that uses AJAX...

Optimizing Lucene

legacy Troubleshooting

In most cases, optimizing Lucene is helpful; in larger deployments it is a necessity. This article aims to explain the relevant settings for optimizing Lucene and provide links to...

Configuring the automatic email notification URLs to display the correct port number

legacy Troubleshooting

When an email notification is sent out, the template for the message may not be referencing the correct port within the URL. For example, the email may show the URL as...

AIX License Deployment Issue

legacy Troubleshooting

When using the AIX operating system with Liferay Portal 6.1, a license may fail to deploy, giving the output: License is in use by another instance. Resolution This license issue is due to a known issue with AIX, in...

Liferay's permissions.inline.sql.check.enabled property

legacy Troubleshooting

When searching, guest users are able to see highlighted folders, categories, and threads when they have no permission to view them. Resolution During search, Liferay runs a permission...

Java NPEs in the Console When Refreshing the CAPTCHA Image

legacy Troubleshooting

This article documents a known issue where refreshing the CAPTCHA image causes a Java NullPointerException (NPE) to be triggered. Please note that the CAPTCHA image will still be refreshed. Steps to Reproduce Start the...

Cookies Issue Related to Two-Character Domain Names While Using Internet Explorer

legacy Troubleshooting

This article documents an issue that has been reported by some users working on Liferay Digital Experience Platform (DXP). It is a cookies issue that has been reported, and the issue arises when using certain versions of...

WeDeploy Auth Admin Portlet in Liferay DXP 7.0 Fix Packs

legacy Troubleshooting

When deploying Liferay DXP 7.0 Fix Pack 24, 25, 26 or 27, the WeDeploy Auth Admin portlet will appear in the Control Panel. WeDeploy is currently a beta product. The addition of this portlet will have no impact or...

Liferay DXP 7.0 Known Issues

legacy Troubleshooting

For customers working on Liferay DXP 7.0, the following table has been formed to serve you and provide current information regarding known issues that have been discovered, reported, or resolved. Please be sure to...

Avoiding Authentication Errors With IE8 and IE9

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When a session of Liferay times-out, an...

Buttons missing from CKEditor when using Internet Explorer 8

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. While...

Applying Security Update 2012-05-25 requires Tunnel-web

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...

Unable to add portlets in Nested Portlet

legacy Troubleshooting

Issue When using the "Nested Portlets" portlet, one possibility is that portlets cannot be nested because the Nested Portlets portlet is collapsed. Resolution Ensure Nested Portlets is not collapsed when attempting to...

LiferayPortletURLs Generated For a .War File Do Not Have Authentication Token

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Subscribers often develop custom portlets...

Internet Explorer 11 with Compatibility Mode May Lead to Slow Page Loads

legacy Troubleshooting

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of...

Minification Issues When Using ES6 in Your Custom Code

legacy Troubleshooting

This article documents a minification error you will encounter if using ECMAScript 6 (ES6) in your custom code and the ES6 code is not transpiled. In a production environment, we enable the following property in order to...

Staging Best Practices for Liferay Portal

legacy Troubleshooting

This article documents some recommendations that administrators should be mindful of when they prepare to use Staging on their Sites, or when they are managing their already existing Staging infrastructure. Local...

Updating Plugins After Applying a Patch

legacy Troubleshooting

This article documents several possible solutions for updating plugins after a new fix pack has been installed. Specifically, customers have found that a plugin's libraries are not patched at the same time as the...

Hiding Sensitive Server Details on the License Page

legacy Troubleshooting

This article documents how to hide sensitive server details, such as the IP Addresses or MAC Addresses, when an administrator deploys an invalid activation key. This poses a security risk because the information is in...

LDAP Import Rejects Users From Certain Domains

legacy Troubleshooting

This article explains why users from specific domains are not imported through LDAP due to the email address validator in the Liferay platform, and provides a solution to resolve this if a specific domain is required...

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