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Data Providers are not published to Live

Issue A site under Staging has a form and a data provider ready to be published to Live. When publishing to Live, the form and the data provider are selected for publication. Result: The form is shown in Live but...

Runtime CSS minifier creates invalid CSS animation action

legacy Troubleshooting

Issue transition: background-color 5000s ease-in-out 0s; becomes transition: background-color 5000s ease-in-out 0; when minification is used. At build time, the CSS gets compiled, but at the run time, when...

7.4 styled custom themes not working properly

legacy Troubleshooting

Issue When applying a styled based custom theme to a page in 7.4, header and other elements are misplaced and when you click the three elipsis button of a widget, options show up in the incorrect...

Saving the segment causes StackOverflowError in Elasticsearch

legacy Troubleshooting

Issue Selecting a condition as parent organization in Organization segment contributor is not working when there are more sub-organizations Steps to reproduce: Create an Organization Create 1800-2000...

Sort order in select file modal of Document & Media is not stored

legacy Troubleshooting

Issue Steps to reproduce: 1. Go to Content & Data > Document & Media and create atleast three folders( name as 2019,2020,2021). 2. In folder 2021, upload a file. 3. Go to Web Content > Structures and create a new...

Incorrect French translation of the site language change message

legacy Troubleshooting

Issue Steps to reproduce 1. Go to Configuration > Site Settings > Languages and select `Define a custom default language and additional available languages for this site.` and set the French Language as the...

After the publication of child page, summary tab refers to parent page

legacy Troubleshooting

Issue Steps to reproduce 1. Set up vanilla Liferay DXP 7.2 2. Navigate to Control Panel > Configuration > System Settings > Infrastructure >Staging and enable the publication for child pages. 3. Create this...

CKEditor is not displaying full source code text

legacy Troubleshooting

Issue Steps to reproduce 1. Set CKEditor as an editor for WebContent. 2. Start Liferay DXP 7.3 3. Create a new basic WebContent. 4. Write a long text, with multiple lines so that scroll should be visible. 5. Go...

After creating option in product details screen no successful message is appearing

legacy Troubleshooting

Issue No success/failure message is coming for adding a new option in product detail screen. Steps to reproduce 1. Create `Minium` site. 2. Go to any product. 3. Create option, after creating the option no...

Fragment editable values can create history entries without changing

legacy Troubleshooting

Issue When users drag a fragment onto the content page, it appears to be edited, even though they aren't editing anything about the fragment. Steps to Reproduce: Add a Content Page Place a Paragraph fragment on it...

DXP fails to send email notification after new form entry is added using headless API

legacy Troubleshooting

Issue Creating a new form entry using headless API fails to send a new email notification New entries are added but no email notification is sent Following logs are shown: 2021-09-16 17:15:35.377 ERROR...

Expand the available special characters for passwords

legacy Troubleshooting

Issue If you have a password policy enabled where the users must have special characters in their passwords certain characters that are not allowed such as "&" or "%". You will get the following error message when you...

While saving the SKU as a "draft" the base price becomes zero

legacy Troubleshooting

Issue Steps to reproduce 1. Create a `Minium` site. 2. Go to any product. 3. Navigate to SKU tab in product detail screen. 4. Change the base price of SKU. 5. Click on save as draft. Expected Behavior: The base...

I cannot add images in CKEditor

legacy Troubleshooting

Issue When I try to add an image in a basic web content, the image selection pop-up gets blocked and the Add and Cancel buttons do not work, and therefore the image cannot be added. Environment Liferay DXP 7.0 Fix...

Site Template propagation fails with "MySQLIntegrityConstraintViolationException: Duplicate entry" error

legacy Troubleshooting

Issue When changes are done to a page in a site template, the changes are not applied to the derived pages on the actual sites, instead, an exception is thrown: ERROR...

How to prevent an AD user from logging into Liferay using the old password if LDAP authentication cannot set to be required

legacy Troubleshooting

Issue After the user changes the password in Microsoft Active Directory (AD), the user can still log into Liferay using the old password. If enabling "Required" option, the issue can be resolved. But users created manually...

Tags are not returned in search unless complete name is entered

legacy Troubleshooting

Issue While searching for multi-word tags, returns no result if only one word is entered. Steps to reproduce 1. Set up vanilla Liferay DXP 7.2 2. Navigate to categorization > Tags. 3. Create few tags(test, test1,...

I cannot create a Style Book with error Unknown column 'uuid_' in 'field list'

legacy Troubleshooting

Issue When I try to create a new Style Book, the portal displays the error "An unexpected error occurred with the publication process. Please check your portal and publishing configuration". The portal log shows...

Can I have different Fix Pack levels in a remote Staging environment?

legacy Troubleshooting

Issue We are in the process of upgrading our portal to a higher Fix Pack and I was wondering if there is any issue with having the Staging environment with the new Fix Pack and the Live environment with the current...

Builds are failing with d2 DXP images

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Jenkins build is failing for docker image version...

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