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Web Content display style UI is changing when navigating to other assets

Issue Steps to reproduce 1. Navigate to Web Content. 2. Create Basic Web Content (Note that display style of UI is "list"). 3. Change display style icon to table. (Display style changes correctly and UI indicator...

Literal is not localized in item selectors breadcrumb

legacy Troubleshooting

Issue Steps to reproduce 1. Navigate to blogs under Content & Data. 2. Create new blog entry. 3. In edit page, click select file. 4. Select Document & Media. 5. Check that the breadcrumb shows the literals: sites...

Cannot access portal due to NoSuchResourcePermissionException exception

legacy Troubleshooting

Issue An error when rendering a page produces a critical issue that blocks the portal access. In the logs you could see a trace similar to this: com.liferay.portal.kernel.events.ActionException:...

InvalidReferenceException when rendering an article template

legacy Troubleshooting

Issue Adding a new field in an existing estructure produces an InvalidReferenceException in articles unless you update them if you try to render this field in a template: freemarker.core.InvalidReferenceException:...

Fatal error when using the Patching Tool in Windows

legacy Troubleshooting

Issue When executing the command patching-tool.bat info in Windows, a fatal error is shown: C:\liferay\patching-tool>patching-tool.bat info Loading product and patch information... Product information: * installation...

Prevent Site Members from adding documents from the Asset Publisher

legacy Troubleshooting

Issue Site Member are able to add files from the Asset Publisher without adding explicit permissions Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...

java.sql.SQLSyntaxErrorException: In aggregated query without GROUP BY, expression #1 of SELECT list contains nonaggregated column 'lportal.this_.searchText'; this is incompatible with sql_mode=only_full_group_by

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a dynamic query that uses a group by clause....

Missing translation of aria-label attribute in Forms

legacy Troubleshooting

Issue Steps to reproduce 1. Create a new form. 2. Add a Grid field adding( at least 1 row and 1 column). 3. Save & Publish form. 4. Deploy the form on the content page. 5. Switch language to Spanish. 6. Now,...

I cannot set a SVG file as a site logo

legacy Troubleshooting

Issue When I try to set a SVG image file as a site logo, the portal displays the error "Error: Please enter a file with a valid file type". Environment Liferay DXP 7.3 Resolution Unfortunately, uploading image...

Why is my site import failing with a Could not execute JDBC batch update error?

legacy Troubleshooting

Issue When I attempt to import a site with the Copy as New option selected under Update Data, the import throws a could not execute JDBC batch update error, which is caused by a duplicate entry exception: Unable...

What if Liferay 7.0 Page Templates are not visible after upgrade?

legacy Troubleshooting

Issue The Page Templates from Liferay 7.0 are no longer visible for the certain users after the Liferay upgrade. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution...

Info button is not visible for searched documents with a preview

legacy Troubleshooting

Issue Unable to download the file from search results as it only displays a preview of the file Steps to reproduce Start a clean bundle of Liferay Go to Content & Data -> Documents and Media and upload a...

Configuration of a fragment that appears on the selection section scrolls up when selecting the fragment present at the bottom

legacy Troubleshooting

Issue The configuration of a fragment that appears on the selection section scrolls up when selecting the fragment present at the bottom. Steps to reproduce: 1) Add a container to the home page 2) Add a...

Saving Site Settings with thousands of pages takes a long time and stops with a time out error

legacy Troubleshooting

Issue We made a change in Configuration > Site Settings and then clicked on Save. After processing for for a long time the portal returns a time out message and the change is not saved. We currently have more than...

I cannot set a Canonical URL longer than 75 characters

legacy Troubleshooting

Issue I configured a Custom Canonical URL longer than 75 characters in the SEO section of the page and saved the settings. When I check the Canonical URL, I notice that the URL is truncated to 75 characters....

SAML Authentication Issue: Message context was not authenticated when Azure AD as IDP

legacy Troubleshooting

Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message. ERROR [http-nio-8080-exec-36][BaseSamlStrutsAction:59]...

Fixes present in Fix Packs affecting themes are not directly applied to my custom theme

legacy Troubleshooting

Issue Part of the fixes included in a given Fix Pack can be located within the base themes Unstyled or Styled. Just applying that Fix Pack might not make those changes appear in the custom themes which inherits from...

Non localized text in 'Select from list' field in Forms

legacy Troubleshooting

Issue Steps to reproduce 1. Create a new form. 2. Add a `select from list` field. 3. Fill, at least, 6 options for this new field. 4. Deploy Forms widget into a page. 5. Click on Select field and assert the text...

MySQL client cannot export table into file with INTO OUTFILE directive

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am using the MySQL Client of Liferay Cloud and I want to export...

Alphabetical order is not working with accented words in Forms

legacy Troubleshooting

Issue Steps to reproduce 1. Create a new form. 2. Add `select from list` field. 3. Add some options. 1. A 2. Z 3. Á 4. Ó 4. In the advanced tab mark "order options alphabetically". 5. Publish...

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