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How to override ClamAV antivirus settings in Liferay PaaS

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The default ClamAV settings such as MaxFileSize, MaxScanSize...

Nested Application Widget Unavailable

legacy Troubleshooting

Issue I cannot add a Nested Application on a widget page. The Nested Application widget is no longer available. Steps to reproduce In a 2024.Q1.1 bundle, navigate to the Product Menu > Site Builder > Pages...

Form is not showed to guest (unauthenticated) users

legacy Troubleshooting

Issue We have a form, based on a custom object, in a page. This form is not showed when user is not logged in. Whereas the form is showed when user is logged in. Environment 2024.Q1 Resolution Check if the 'guest'...

Unable to embed widgets even with "Allow users to add to any website" enabled

legacy Troubleshooting

Issue I cannot embed widgets on another site (with a different domain) even though I have the checkbox "Allow users to add <portlet> to any website" enabled. "<Hostname> refused connection" error may be seen. ...

Observing 'Your connection is not private' Warning on Help Center Downloads

legacy Troubleshooting

Issue When trying to download a quarterly release from Liferay's Help Center we are getting a browser error that says 'Your connection is not private... Attackers might be trying to steal your information...'...

Site Builder elements adds bottom padding when text box is updated

legacy Troubleshooting

Issue For Site Builder elements that contain text boxes for text, if those elements are edited, a bottom layer of spacing is automatically added to the element, without choice from the user and cannot be removed ...

NoSuchFileException: null/override error when starting Liferay or executing the Upgrade Tool

legacy Troubleshooting

Issue Right after starting Liferay or executing the Upgrade Tool, there a NoSuchFileException: null/override error in the log. 2024-04-01 15:44:08.392 ERROR [main][DBUpgrader:110] null java.lang.RuntimeException:...

Accessing a site page from a different virtual host

legacy Troubleshooting

Issue When there are 2 or more sites for example Site1 and Site2. Site1 is mapped to the friendly URL "site1" and Site2 is mapped to "site2". They both have virtual hosts site1.com and site2.com. The sites can be...

Unable to process the OpenID Connect login: Resource URI must be absolute and with no query or fragment

legacy Troubleshooting

Issue Unable to login with OpenID from the Sign-In portlet: ERROR [http-nio-8080-exec-2][OpenIdConnectLoginRequestMVCActionCommand:190] Unable to process the OpenID Connect login: java.lang.IllegalStateException:...

Jenkins build fails with "statusCode": 500

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After upgrading our CI service the builds are...

Upgrade to Quarterly Release has failed upgrade process for module com.liferay.analytics.settings.web.

legacy Troubleshooting

Issue Upgrade to Quarterly Release has failed upgrade process for module com.liferay.analytics.settings.web. Please check attached error message. Environment Liferay DXP 7.4 Resolution Please consider...

Duplicates in XLIFF file of translation after migrating from 7.3 to Q3.2

legacy Troubleshooting

Issue The duplicate values and empty fields are found in the XLIFF file while translating the Web Content in Q3.2. However, there are no duplicates found in the earlier version i.e. 7.3 u28. The issue occurred...

Duplicate values and empty fields in XLIFF file

legacy Troubleshooting

Issue The duplicate values and empty fields are found in the XLIFF file while translating the Web Content. Steps to reproduce: 1. Create a nested structure and template and then create web content with the same...

Allowing non-admin users to move between sites with minimal permissions.

legacy Troubleshooting

Issue Users who are assigned to multiple sites without admin permissions are not able to switch between sites. Environment DXP 7.4 Resolution By defining and assigning a new Regular role with "Access in Control Panel"...

Guest User cannot upload File in Form - An unexpected error occurred

legacy Troubleshooting

Issue We have a Form with an Upload field where authenticated users can upload files but Guests cannot. All permissions are provided for Guest user. When the user selects the file to upload, an error message appears...

Why after upgrading to Quarterly Release images show extra information?

legacy Troubleshooting

Issue After upgrading to Quarterly Release images show extra information like version, timestamp and so on. Environment DXP 7.4 Resolution Please consider requesting LPD-19203 on a Support ticket. Another...

HTML code submitted in form with Captcha enabled

legacy Troubleshooting

Issue When a form with a Captcha is enabled, submitting the form sends HTML code in the request body. This occurs even if the user enters only plain text in the form field. Environment Liferay DXP 7.4 Resolution...

Unable to perform the reindexing in lower environment

legacy Troubleshooting

Issue The reindexing process cannot be initiated, and an error message is displayed: ERROR [liferay/background_task-2][SearchEngineInitializer:195] Error encountered while reindexing...

CAPTCHA 'Text verification field' error appears after submitting the form

legacy Troubleshooting

Issue The 'Text verification field' error appears on the UI when the form is submitted after enabling the CAPTCHA. Steps to reproduce: Start the server. Navigate to the Site Menu→ Content & Data → Forms. Create a...

Missing fieldsets dependencies when exporting/importing content

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When you export a site content .lar and then try...

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