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Unable to Edit any options in Site settings of a Site.

Issue Unable to Edit any options in Site settings. That is from: The home page, not able to edit and select the layout/theme. Also, from Control Panel-> Sites-> Select site-> Edit was not able to change the...

Several JGroups messages related to "Accept view MergeView" are appearing in a clustered node

legacy Troubleshooting

Issue Liferay's Cluster Link cache replication makes use of JGroups. There are instances when several JGroups messages related to "Accept view MergeView" are appearing while the cluster is running. Environment Liferay DXP...

Why are entries in my Liferay DXP bundle (such as Organization Types) duplicating every restart

legacy Troubleshooting

Issue In some situations there have been reports of OSGi entries within a Liferay DXP 7.1 bundle replicating every restart. At first there is one entry for a given configuration, then following a restart there...

When an image with a link to page field is published to live on remote staging, publication fails

legacy Troubleshooting

Issue When an image is uploaded on staging and is going to be published to live an error is displayed. Happens when using a Document type with a Link to page field. The Link to page field is not required. The Link to...

Java EL Expression Performance Issue after Upgrade

legacy Troubleshooting

Issue I recently updated to Liferay 7.4 and I'm seeing performance issues. I have custom JSP files with EL Expressions (expressions like ${expressionName}) deployed. In thread dumps taken during the performance...

Language Override key are not reflecting on other Nodes

legacy Troubleshooting

Issue In the clustered environment, when the user creates a new language override key on one node, it is not displayed on other nodes. Steps to Reproduce: 1. Start a two-node cluster of Liferay 7.4. 2. In one node,...

Non-Productive Nodes can see Productive Nodes after switching to JDBCPing

legacy Troubleshooting

Issue In the context of having the Non-Productive environment and the Productive environment within the same network, there are MergeView traces in logs where nodes from non-productive and productive environments...

Getting the error 'no schema has been selected' while setting up the connection between Liferay portal and the PostgreSQL database

legacy Troubleshooting

Issue It was observed that as soon as the Liferay portal starts creating tables and populating with default data (in the new PostgreSQL 15.2 database), the below error prevents it from doing so: ERROR: no...

Email notification using incorrect SMTP server in Virtual Instance

legacy Troubleshooting

Issue When using virtual instances with separate SMTP server configurations, email notifications are sent using the SMTP server of a different instance instead of the correct instance's SMTP server. Environment...

Incorrect time displayed for all-day events

legacy Troubleshooting

Issue When the "All Day" checkbox is selected and saved in the Calendar widget, default times are shown when the event details are opened. This behavior is unexpected, as the start and end times should not be...

Getting java.lang.StackOverflowError when starting the server after applying patch

legacy Troubleshooting

Issue While performing an upgrade to the Liferay 7.0 environment (applying the patch), the server is not starting and the following error is observed: SEVERE [localhost-startStop-1]...

Error upgrading from a Quarterly Release due to a "1_WAR_lcsportlet"

legacy Troubleshooting

Issue Our terminal is populating the following errors: ERROR [main][DBUpgrader:70] com.liferay.portal.kernel.upgrade.UpgradeException: java.sql.BatchUpdateException: (conn=574269) Data too long for column 'name' at...

Encountering LPKGBundleTrackerCustomizer Rollback bundle installation error

legacy Troubleshooting

Issue The following error is encountered in the logs after installing fixpack-1 on Liferay DXP 7.2 GA1 ERROR [ModuleFramework-Static-Bundles-1][LPKGBundleTrackerCustomizer:344] Rollback bundle installation for []...

"No JSON web service action with path /assetcategoryproperty/get-category-properties and method null for null" when upgrading to 7.4

legacy Troubleshooting

Issue After upgrading Liferay to DXP 7.4, I encountered multiple errors in the logs related to the get-category-properties method: 2024-01-31 00:01:37.016 ERROR...

Upgrading to Quarterly Release 2024.q1.1+ fails with a Duplicate entry in v3_4_1.LayoutFriendlyURLEntryUpgradeProcess#doUpgrade error

legacy Troubleshooting

Issue I tried to upgrade to the Quarterly Release 2024.q1.1. However, the upgrade fails with the following error in the log: Duplicate entry in v3_4_1.LayoutFriendlyURLEntryUpgradeProcess#doUpgrade Environment Below...

ConfigurationModelListener runs in both nodes

legacy Troubleshooting

Issue I developed a module to track system configuration changes using a model listener that implements ConfigurationModelListener. While everything is functioning correctly, there's an issue where this module executes on...

ORMException buffer increment error when using the multiple files upload feature

legacy Troubleshooting

Issue When the users are trying to upload more than one document through multiple files option, they are having a performance issue in their portal. Steps to reproduce: 1. Start Liferay DXP 7.3 DXP 1 2. Navigate to...

ORA-38029 during upgrade when statistics tables are locked

legacy Troubleshooting

Issue While upgrading from DXP 7.2 to DXP 7.4, the below errors were encountered: ERROR [main][DBUpgrader:70] null com.liferay.portal.kernel.log.LogSanitizerException: com.liferay.portal.kernel.upgrade.Upg...

Glowroot page broken using a custom portal context

legacy Troubleshooting

Issue If we define a context other than ROOT in our portal, for example myportal, the Glowroot administration pages are not displayed or are displayed with visual errors. Environment Liferay DXP 2023.Q4...

Custom login page redirection with child page

legacy Troubleshooting

Issue The properties: "auth.login.site.url=/sign-in", "auth.login.url=/sign-in" are not working for the custom login page redirection if a user is working with child pages who does not have Guest user’s VIEW...

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