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Issue Steps to reproduce: Create a web content Edit it a few times Search for it in the Web content search field Current behaviour: Every version of the web content is shown in the results Expected behaviour: Only the...

Performance issue: Liferay service getting restarted frequently

legacy Troubleshooting

Issue Liferay service gets restarted frequently [every day or so], and status logs show readiness and liveness probes failing and causing the service to restart. Environment liferay-dxp:7.2-4.0.3 Resolution There...

Upgrading to 7.3+ fails due to a table not complying with the requirements of an external plugin

legacy Troubleshooting

Issue The upgrade process to Liferay DXP 7.3+ failed with the following Caused by: Caused by: java.sql.SQLException: The table does not comply with the requirements by an external plugin. Environment Liferay DXP...

How can a URL be replaced or hidden on every site visit?

legacy Troubleshooting

Issue As a reverse proxy on the web server, whenever a user accesses a URL, the user is sent to the application server's IP address, which is visible on the site URL. Now, how can this URL be replaced by IP or...

Failed upgrade process for Analytics when upgrading to DXP 7.3

legacy Troubleshooting

Issue When upgrading to DXP 7.3, I'm encountering the following error in the upgrade process: 2021-05-12 04:16:12.918 ERROR [main][UpgradeStepRegistratorTracker:144] Failed upgrade process for module...

Session timeout auto extend fails with Google Chrome

legacy Troubleshooting

Issue The user session expires in about 10-15 minutes inactivity, even if session.timeout.auto.extend is set to true, and session.timeout and session.timeout.auto.extend.offset are all configured. The...

"javax.crypto.BadPaddingException" warning in server console.

legacy Troubleshooting

Issue While startup below warnings can be observed in the server console: ERROR [tomcat-http--1][AutoLoginFilter:259] Current URL / generates exception: com.liferay.portal.kernel.exception.SystemException:...

Table 'OA2Auths_OA2ScopeGrants' already exists

legacy Troubleshooting

Issue The following error occurs while upgrading a database to DXP 7.1 or higher Table 'OA2Auths_OA2ScopeGrants' already exists Environment Upgrading Portal 6.2 or DXP 7.0 -> DXP 7.1 or higher Resolution This...

Unable to configure instances using portal-{WebID}.properties

legacy Troubleshooting

Issue Steps to Reproduce Add -Dcompany-id-properties=true to the JAVA_OPTS on $LIFERAY_HOME/tomcat/x.y.z-bin/setenv.sh; Add a file $LIFERAY_HOME/portal-test1.properties with the...

Dependency manager sync timeout after waiting 60s

legacy Troubleshooting

Issue The following WARN can appear during the startup: WARN [http-nio-8080-exec-1][DependencyManagerSyncImpl:85] Dependency manager sync timeout after waiting 60s Environment Liferay DXP 7.2, 7.3 Resolution...

How to restrict the JSON web services to certain IP addresses

legacy Troubleshooting

Issue JSON web services API page is being exposed through the URL http://[address]:[port]/api/jsonws. I would like to restrict the IP addresses that will have access to this servlet. Environment Liferay DXP 7.2...

Why does my Liferay instance rejoin a cluster that it was previously a part of?

legacy Troubleshooting

Issue My Liferay instance was once a part of a cluster. Now I've separated it from the cluster, but the cluster keeps detecting the instance and re-adding it. I use TCPPING for both of my environments, but I've...

Although I access DXP using https, CDN urls use http

legacy Troubleshooting

Issue If there is a load balancer in front of the DXP nodes responsible of the SSL offloading and the use of a CDN has been configured, when DXP is accessed using the https protocol, the content is downloaded from...

Session lost on page redirect using POST method when request header is SameSite=LAX

legacy Troubleshooting

Issue The problem is happening when using POST method to receive data from another portal on a different domain, which is considered unsafe when request header is SameSite=LAX, that because if this header is not...

"Illegal HTTP status in response" error when configuring an F5 BIG-IP ASM before a Liferay Server

legacy Troubleshooting

Issue After configuring the F5 BIG-IP® Application Security Manager™ (ASM) product before a Liferay Server, several requests are blocked by the ASM module and following error is displayed: Illegal HTTP status in response...

Session unexpectedly lost in Google Chrome

legacy Troubleshooting

Issue Session is suddenly lost in Google Chrome even when session.timeout.auto.extend=true has been set in portal-ext.properties file. Environment Liferay DXP Liferay Portal 6.2 Resolution This is only happening...

java.lang.IllegalArgumentException at jodd.asm5.ClassReader. when calling a remote JSON service

legacy Troubleshooting

Issue When we call a JSON remote service of a custom service builder entity, it doesn't work when it has parameters. For example if we define this service builder method: public Foo getFooById(long userId) { <code> } And...

PrimKeyId field with NULL value in ResourcePermission table

legacy Troubleshooting

Issue After upgrading there are problems with the permissions: Some users cannot access the "Document and Media" section from the site administration They cannot see the "Document and Media" widget either If you...

ServiceConfigurationError is thrown when trying to call a SOAP web service from a 7.2 Spring/Faces WAR portlet

legacy Troubleshooting

Issue When trying to call a SOAP web service from a 7.2 Spring/Faces WAR portlet, the following ServiceConfigurationError is thrown: java.util.ServiceConfigurationError: javax.xml.ws.spi.Provider:...

"invalid keyLength value" error in console at the time of login post upgrade from Liferay 6.1 to DXP 7.1

legacy Troubleshooting

Issue Post upgrade from Liferay 6.1 to DXP 7.1 user is unable to login and "invalid keyLength value" error observed in the server console. 2021-07-16 12:42:48.447 ERROR [http-nio-8080-exec-6][LoginMVCActionCommand:147]...

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