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Segments based on User text custom fields

Issue We have created a segment based on a text User Custom Field and the segment does not find users for texts with more than one word (e.g. "Finance Department"). Environment Liferay DXP 7.3. Resolution The...

java.lang.RuntimeException: Unable to install analysis-icu plugin error when starting Liferay using an embedded Elasticsearch

legacy Troubleshooting

Issue The error java.lang.RuntimeException: Unable to install analysis-icu plugin error is produced when starting Liferay using an embedded Elasticsearch This error prevents the embedded Elasticsearch to start correctly....

Unable to create a site with the required vocabulary

legacy Troubleshooting

Issue When creating a category vocabulary with the Associated Asset Type set to 'Site' and 'Required', a new Site cannot be created. Steps to Reproduce (1)Open the menu on the upper right and select the Global Site...

Known vulnereabilities in jackson-databind-2.9.6

legacy Troubleshooting

Issue apio-architect-impl has a dependency of jackson-databind-2.9.6 which has the following known vulnerabilities: CVE-2018-19362 CVE-2018-19361 CVE-2018-19360 CVE-2018-14721 CVE-2018-14720 CVE-2018-14719...

Expired certificates for custom domains are not being renewed

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay PaaS automatically renews the certificate when it is...

Elements in Web Content showing incorrect view and count

legacy Troubleshooting

Issue Steps to reproduce: 1. Navigate to Content & Data > Web Content. 2. Navigate to Structure Tab. 3. Create more than 10 structures. 4. Go back to the WebContent tab, click on the "+" button. 5. The element...

Custom site/organizational role gives too many permissions

legacy Troubleshooting

Issue I have created a custom site/organizational role to see Document and Media contents. I only selected VIEW options in Define Permissions > Site Administration > Content > Documents and Media, but the...

For anonymous users, a Content Set based on an AC segment does not show the expected content

legacy Troubleshooting

Issue Depending on the IP address, different web content articles or any image would be viewable to different users. Even though the Geolocation feature shows users for the provided IP address, it appears to...

How to enable the purchase order number in order detail page.

legacy Troubleshooting

Issue The Order Detail page doesn't show the purchase order number by default, even when it is enabled in Instance Settings. Environment Liferay DXP 7.3 Resolution It can be set by the following steps: Go...

What are the folders to clean in a Jboss bundle? - DXP 7.0+

Troubleshooting

Issue After applying a new patch, I am not able to find the cache folders that should be removed in the Jboss bundle after e.g. installing a patch Environment Liferay DXP 7.0+ Jboss Resolution How to clean Jboss?...

When using REMOTE Elasticsearch, the Workflow Metrics keep loading

legacy Troubleshooting

Issue The 'IOException: can not write type' error when navigating or re-indexing Workflow Metrics with remote Elasticsearch 6.5/6.8 and 7.4 Steps to Reproduce: 1) Have a clean instance of Liferay DXP 7.2 running...

WebContent Sort Order is not working

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay. 2. Navigate to Content > Web Content. 3. Create multiple web contents. 4. Set Filter and Order settings as below ORDER BY: Display Date descending order 5....

Custom OSGi modules deployment issue

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Custom OSGi modules are not deploying with the...

How to Import LAR files with circular references?

legacy Troubleshooting

Issue While using the export-import features of Liferay, we often encounter the error that certain files cannot be imported because references are missing. Even after importing the allegedly missing reference, the...

Reverse Chronological Order in WebContent

legacy Troubleshooting

Issue The default order of showing the WebContent articles is in "Chronological" order, which shows the older created articles first. And, want to list the latest created articles first. Steps to reproduce 1....

Unable to publish WebContent for localized Site

legacy Troubleshooting

Issue Steps to reproduce: 1. Setup the vanilla bundle and start the Liferay. 2. Go to system settings > WebContent > Administration > Changeable default language as true. 3. Set en_US, es_ES as instance...

More than one status of WebContent is showing on Live site

legacy Troubleshooting

Issue Steps to reproduce 1. Create a WebContent named "Test" on the staging site. 2. The status of the created WebContent is showing as "approved". 3. Expire the "Test" WebContent (Now, the status will change to...

CVE-2022-23305, CVE-2022-23307, and CVE-2017-5645

legacy Troubleshooting

Issue This article outlines the concerns of CVE-2022-23305, CVE-2022-23307, and CVE-2017-5645 vulnerabilities with respect to the Liferay DXP Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP...

How to rename a custom event in Analytics Cloud?

legacy Troubleshooting

Issue I have created a custom event and renamed it, but I cannot see the event updated in Analytics Cloud. How can I rename this event? Environment Analytics Cloud Resolution If an event is renamed in your code, it...

Display setting is blank for Asset Publisher in the configuration

legacy Troubleshooting

Issue When clicking on the display settings tab of the Asset publisher configuration, it displays a blank screen with the below error. ERROR [http-nio-8080-exec-18][BaseJSPFormNavigatorEntry:55] Unable to include JSP...

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