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Issue What does this error mean? When it will occur? 2021-07-21 00: 02: 06.207 ERROR [ServerService Thread Pool - 111] [ServiceProxyFactory: 109] Service "com.liferay.portal.kernel.messaging.DestinationFactory" is unavailable in 60000 milliseconds while setting field "...

Issue The ExportImport Service failed during the upgrade from Liferay 6.2 to DXP 7.2: ERROR - Failed upgrade process for module com.liferay.exportimport.service com.liferay.portal.kernel.upgrade.UpgradeException: com.liferay.portal.kernel.exception.SystemException:...

Issue In case of using Kubernetes, you might encounter a problem in your cluster using JDBC_PING, as the entries from the jgroupsping table related to the shutdown pods are not getting deleted. Environment DXP 7.3+ Kubernetes Resolution Set the following property:...

Issue When upgrading from Fix Pack 1 to Fix Pack 2, issues with the control panel options arise, such as being unable to use the page building option and having no portlets visible on the home page. The console errors seen during server startup are listed below. ERROR...

Issue The server is down with the below exception. What does this error mean? ERROR [https-jsse-nio-8443-exec-144] [JDBCExceptionReporter: 234] The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "Connection reset...

Issue Unable to get notification over UI even after adding entry in usernotificationevent table through UserNotificationEvent API. Environment Liferay DXP 7.2 Resolution Even after adding entry in usernotificationentry, in order to interpret the notification event and determine whether...

Issue We have a WAR portlet that uses JSONFactoryUtil.looseDeserialize method. Also, our class is defined as whitelisted. See following: json.deserialization.whitelist.class.names=\ com.liferay.portal.kernel.cal.DayAndPosition,\ com.liferay.portal.kernel.cal.Duration,\...

Issue User gets below error on server startup/restart: ERROR [main][DialectDetector:147] com.mysql.cj.jdbc.exceptions.CommunicationsException: Communications link failure__The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from...

Issue After upgrading the portal to DXP 7.3, the following stack trace in some custom modules is reported: Caused by: java.lang.NullPointerException at com.liferay.portal.cache.internal.dao.orm.FinderCacheImpl._getArguments(FinderCacheImpl.java:466) at...

Issue If there is an unexpected error, sometimes a "Your request failed to complete" error is displayed on the user interface, but no additional information is given. How can I get more information on this error? Environment Any Liferay DXP version Resolution In order to get more...

Issue When creating custom widgets, if multiple widgets are deployed within the same war file, the individual names of the widgets are not seen in the Add Widget menu within Liferay Instead, each widget shares the same name Environment Liferay DXP 7.3 Resolution This occurs if a widget...

Issue After upgrading our 7.0 bundle (where we had some categories in the Global site used for various assets) to 7.3, the vocabularies look to be duplicated in the post-upgrade environment (one list that cannot be edited/deleted), and new staging publishing events in the Global site are...

Issue After upgrading from 7.0 to 7.3, when we start up our bundle for the first time the site does not render any pages (other than to show "powered by" on the home page) and the following error can be observed in the logs: Caused by: java.lang.RuntimeException:...

Issue It's not possible to accces to an endpoint in 7.1 when using Digest Auth using the same configuration as used in higher versions (for our example we'll use 7.3). For the reproduction steps we'll use: the same endpoint used in How To Invoke A Service, namely...

Issue After upgrading from 7.2 to 7.3, Style Books is inaccessible Steps to Reproduce: Launch a clean 7.2 DXP bundle Shut down the bundle once the portal appears in the browser Upgrade to 7.3 and launch the 7.3 bundle Navigate to [Site_Administration] > Design > Style Books Actual...

Issue The server is down with the below exception java.sql.SQLRecoverableException. What will be the possible root cause which triggers this exception? 2021-10-12 10:25:54,807 SEVERE [Common.CommonUtils] (default task-48) null: java.sql.SQLRecoverableException: IO Error: The Network...

Issue The upgrade fails with an error message that includes the following line: ERROR [main][UpgradeStepRegistratorTracker:144] Failed upgrade process for module com.liferay.asset.display.page.service Environment DXP 7.2 DXP 7.3 Resolution Important: make sure to test the following steps...

Issue When trying to deploy the modules in bulk, the modules got stuck in a start-stop loop. Environment Liferay DXP 7.2, 7.3 Resolution It's an already known issue LPS-139889 and will be fixed in the upcoming fix pack. Please create a support ticket to request a hotfix. Additional...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In our -infra service's CI logging, we are seeing frequent errors such as the following: build-10 [ci-0] WARNING   ...

Issue After updating to DXP 7.2 FP dxp-13 the Spring portlets show an Unsatisfied dependency error. The trace is: ERROR [fileinstall-directory-watcher][ContextLoader:350] Context initialization failed org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean...