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How to restrict Users to add certain portlets to page

Issue You would like to restrict which application a user can add to the page. You have created a new Regular Role and assigned it to several users. Even though you do not have the option 'Add to Page'...

As an Administrator, I cannot add or modify a Workflow in a non-default Virtual Instance

legacy Troubleshooting

Issue I go to: Control Panel → Configuration → Virtual Instances I create a new Virtual Instance I log in to the new instance I go to: Control Panel → Workflow I try to modify the Single Approver workflow or add a...

How to Enable Delete Option for Document & Media Portlet

legacy Troubleshooting

Issue Unable to see the "delete" option not available for the documents and media portlet Environment Liferay DXP 7.2 Resolution It is possible to show the Delete option in Document and Media Portlet by following the...

If I use local data providers in my forms, they do not appear for Guest users

legacy Troubleshooting

Issue I go to Control Panel > Configuration > System Settings > Data Providers (under Content & Data), and enable Access Local Network I go to Forms and add a Data Provider according to this article: Data Providers I...

Elasticsearch fails to start with jna tmp dir configured (core dump)

legacy Troubleshooting

Issue Trying to start remote Elasticsearch crashes with a core dump. # A fatal error has been detected by the Java Runtime Environment: # # SIGSEGV (0xb) at pc=0x00007f424226f40a, pid=28216,...

Error cannot read JPEG2000 image

legacy Troubleshooting

Issue After uploading a (or a group of) .pdf file containing jp2 images or others such as JBIG2 or TIFF, the following error is thrown in the logs: ERROR [main][PDFStreamEngine:211] Cannot read JPEG2000...

Theme build fails with error: @keyframes missing name near line

legacy Troubleshooting

Issue When building a 7.2 theme created with the Liferay Theme Generator (or inside a Liferay Workspace), the gulp build task will fail with error: [15:04:04] Starting 'build:r2'... events.js:174 throw er; //...

I cannot upload .mpg/.ogg files for category images in Commerce

legacy Troubleshooting

Issue I go to Categorization > Categories I add a new category in a Vocabulary I edit the category I go to the Images tab It says: .gif, .jpeg, .jpg, .png, .mpg, .ogg file extensions are accepted I try to upload...

Blog cover image is cut at the top and at the bottom

legacy Troubleshooting

Issue After uploading an image as the cover for a blog post, such image will appear cut both at the top and the bottom after publication. Similarly, the same image present at left Product Menu > Content > Blogs >...

Security Vulnerability: Remote-Code-Execution (RCE) With ImageMagick

legacy Troubleshooting

Issue Symptom: CVE-2016-3714 - Insufficient shell characters filtering leads to potentially remote-code-execution vulnerability in ImageMagick. Environment ImageMagick before 6.9.3-10...

A warning message appears when installing LiferayDeveloperStudio.

legacy Troubleshooting

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Unable to remove /web/guest from a few selected pages.

legacy Troubleshooting

Issue By following the article: How to remove unnecessary parts from the URL / shorten URL / make URL friendlier, the /web/guest is removed from the URL. However, for a few pages, the /web/guest still...

Users are being logged in as some other user

legacy Troubleshooting

Issue When any user logs into the portal, they see the user profile of another user instead of seeing their own profile. Environment Liferay DXP 7.0 Resolution There are usually two root causes for the...

The forms will not get submitted if the webcontent is embedded in theme

legacy Troubleshooting

Issue When a Web Content Display(WCD) is embedded in the theme header and a web content article is added in that WCD from the existing portal. Due to this, the existing forms will not get submitted because...

Unable to add a document from Control Panel-> Document and Media.

legacy Troubleshooting

Issue Unable to upload any document from the Content and Data-> Document and Media-> Add (option). The Add option becomes unresponsive. This behavior is only observed whenever the server is started from...

Elasticsearch killed by Linux OOM Killer

legacy Troubleshooting

Issue Linux Out of Memory Killer stops the Elasticsearch Java process OOM Killer is killing ES Environment DXP 7.2 DXP 7.1 DXP 7.0 Resolution Set a limit on how much memory Elasticsearch can use outside...

Pagination and expand/collapse not working for 'Documents and Media' on Internet Explorer 11

legacy Troubleshooting

Issue In "Documents and Media" portlet the pagination and expand/collapse are not working while previewing documents in the Internet Explorer browser, whereas it works absolutely fine with other browsers ...

HTML editor is not displaying in Web Content

legacy Troubleshooting

Issue While creating a structure, when you select a field as HTML and create web content using the same structure, the field is not displaying as an HTML editor. Environment Liferay DXP 7.0 Resolution The reason behind...

Web Contents are not Displaying

legacy Troubleshooting

Issue If there is another Liferay server that is in sync with the other environment database. Now the Web Content is not displayed in the new server. Environment Liferay DXP 7.0 Resolution Reindexing is required to...

Primefaces: commandButton ajax="false" will not work with p:dataExporter and p:fileDownload

legacy Troubleshooting

Issue When using the Primefaces <p:commandButton ajax="false" /> with p:dataExporter and p:fileDownload, the page will not render properly, there will be visual issues. Environment Liferay DXP 7.0+ Resolution...

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