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Error: Unable to copy from file:/opt/liferay/osgi/modules/biz.aQute.remote.agent-6.4.0.jar

Issue When starting the server, the following exception is printed in the logs: 2024-09-25 17:50:18.363 ERROR [main][ModuleReadHookImpl:88] Unable to copy from...

Certificate details of internal load balancer

legacy Troubleshooting

Issue There are few static IPs for private S2S connectivity, over different services like webserver and database. However, for webserver whose static IP is 172.xx.xx.xx, the certificate is updated at the...

jgroups WARN in the Logs When Starting the Second Node in a Two Node Cluster

legacy Troubleshooting

Issue During restart of a node in a clustered environment, WARN logs are thrown due to jgroup jgroups receive failures are logged as warnings during cluster node startup WARN...

Unable to see the 'SEO' icon in Quarterly Release 2024.Q2

legacy Troubleshooting

Issue According to Configuring XML Sitemaps documentation, users are unable to locate the 'SEO' icon in 2024.Q2 Environment Quarterly Release 2024.Q2 Resolution In order to see the 'SEO' icon, users need to...

Spring Boot Client Extension fails with [invalid_token_response] An error occurred while attempting to retrieve the OAuth 2.0

legacy Troubleshooting

Issue We have a Spring Boot extension client that interacts with the Liferay APIs and that makes the OAuth2 challenge via OAuth2AccessToken oAuth2AccessToken =...

Log Directory for Liferay

legacy Troubleshooting

Issue The log folder may become oversized, causing server hang-ups, so how do I configure the logging directory for Liferay? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The following are the steps...

Error message: Portal property "session.timeout.auto.extend" was modularized to com.liferay.frontend.js.web as "auto-extend"

legacy Troubleshooting

Issue When starting up Liferay DXP, the following error message is displayed in logs: ERROR [main][VerifyProperties:138] Portal property "session.timeout.auto.extend" was modularized to com.liferay.frontend.js.web as...

How to reference static assets by URL from a client extension on SaaS?

legacy Troubleshooting

Issue I am trying to use static assets (images) from the test-theme-css client extension that I deployed. When running the project locally, I am able to do this, but on SaaS, the URL does not work. Local URL:...

Security scan detected a "Reference to Windows file path is present in HTML"

legacy Troubleshooting

Issue Our security scan detected a "Reference to Windows file path is present in HTML" in the following URL:...

Is it possible to use wildcards with virtual hosts?

legacy Troubleshooting

Issue We are using Azure and we set the virtual hosts in the portal-ext.properties with virtual.hosts.valid.hosts with oursite-xxxx.region.azurecontainerapps.io We receive a blank landing page like this because the...

NullPointerException when evaluating AuthLoginGroupSettingsUtil.isPromptEnabled

legacy Troubleshooting

Issue The following error is thrown in the logs every once in a while: 2024-07-29 06:55:37.018 ERROR [http-nio-8080-exec-7][CTCollectionPreviewFilter:53] java.lang.NullPointerException...

Error message: Portal property "cluster.executor.debug.enabled" was renamed to "cluster.link.debug.enabled"

legacy Troubleshooting

Issue When starting up Liferay DXP, the following error message is displayed in logs: ERROR [main][VerifyProperties:220] Portal property "cluster.executor.debug.enabled" was renamed to "cluster.link.debug.enabled"...

How to resolve "From address not allowed" email errors in a Liferay SaaS environment

legacy Troubleshooting

Issue In our SaaS environment, email notifications are failing when the "From Address" domain does not end in "@lxc.app" in our notification template for creating objects (even after adjusting the "Email Sender"...

Unable to initialize bundle

legacy Troubleshooting

Issue Tomcat folder is missing after running blade gw initbundle command. Steps to reproduce: 1. blade init -v dxp-7.4-u102 liferay-workspace 2. echo >> liferay-workspace/gradle.properties 3. echo...

'Pre-bound JDBC Connection found!' exception

legacy Troubleshooting

Issue We have some custom modules using a common external DataSource. When module A calls module B within a database transaction, following exception is raised:...

Startup problems and slowness after installing an Antivirus on the Liferay host machine

legacy Troubleshooting

Issue After installing an Antivirus on the Liferay host machine, we have detected startup problems and slowness using the Liferay product Environment Liferay DXP 7.0-7.4 Resolution Official support policy for antivirus...

White space is showing while inspecting the view source

legacy Troubleshooting

Issue Steps to reproduce: 1. Take Liferay DXP 7.3 SP3. 2. Add the below properties in portal-ext.properties. com.liferay.portal.servlet.filters.strip.StripFilter=true strip.mime.types=text/html*,text/xml 3....

Database password needs to be changed

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Web Content Display Widgets all Display the Same Content after Upgrading

legacy Troubleshooting

Issue When upgrading from 7.2 to 7.4, importing a .LAR file results in the web content display widgets all displaying the same content. Additionally, updating any one of the web content display widgets causes the...

I cannot save Instance Settings after changing the default web ID

legacy Troubleshooting

Issue I added the following property to the portal-ext.properties file: # # This sets the default web ID. Omniadmin users must belong to the company # with this web ID. # # Env:...

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