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ナレッジベース 3817
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Resource Type
Applicable Versions
Deployment Approach
Capability
Feature
Root Folder in Display Settings of Documents and Media Portlet Resets to Blank After Upgrading From Portal 6.1 to Portal 6.2
legacy Troubleshooting
After upgrading to Liferay Portal 6.2, the Root Folder selection in Documents and Media → Display Settings has been reset to default instead of keeping the folder that was chosen in the Liferay Portal version prior to the...
Pages With the Page Layout Type Web Content Are Missing After Upgrading to Liferay Portal 6.1 GA1 or Higher
legacy Troubleshooting
In earlier versions of Liferay Portal 6.0 SP2 or lower, the Web Content page layout type allowed a page to display a single piece of web content. This page layout type has been deprecated starting in Liferay Portal...
Glassfish Admin Console Is Not Accessible
legacy Troubleshooting
With JDK version 1.6.0_19, and above, Glassfish admin console is not accessible with Liferay Portal. Steps to Reproduce Download Liferay Portal 6.1 EE GA3 or Portal 6.2 Glassfish 3...
Why was my custom domain rejected by Liferay PaaS?
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Why was my custom domain rejected by Liferay...
Connection Timeout Caused by 'org.dom4j.DocumentException' When Deploying Portlet, Hook, Etc.
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation...
Users May Appear in the Database but Not in Liferay Control Panel
legacy Troubleshooting
You may encounter an issue where specific users, or a group of users, are not appearing with the Control Panel. If upon querying the relevant tables in the database you are able to see...
NoSuchGroupException' Occurs When Deleting Deactivated Users
legacy Troubleshooting
When deleting deactivated users from UI or through API, NoSuchGroupException is thrown as follows. Example 1 com.liferay.portal.NoSuchGroupException...
Default Landing Page Action Is Not Supported When Using Third-Party Authentication Mechanism
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles...
Cluster Fails to Start Up Due to JGroups Update
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...
Search portlet does not automatically reindex when new user is added
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The intended behavior of the Liferay...
Troubleshooting Activation Key Issues
legacy Troubleshooting
For customers working on Liferay DXP, Liferay Commerce or Liferay Portal, this article serves as a troubleshooting guide for activation key issues. Table of Contents Reading Folders...
Staging Issues with Blogs Portlet
legacy Troubleshooting
 The following is a checklist for getting blogs to stage if you're experiencing difficulties. While the example is blogs, this could apply to any content. Resolution When attempting to stage blog content: Before turning on...
Group Mapping Left Blank In LDAP Export Leads to Errors
legacy Troubleshooting
This articles serves as a troubleshooting guide. When Liferay is configured to export users from the portal to LDAP, the following error is encountered: 09:18:31,903 ERROR [LoginAction:128]...
SQL Server Database May Lock When Publishing Content in a Staged Environment or Importing a LAR
legacy Troubleshooting
Liferay portal may appear to hang or be unresponsive when importing a LAR or publishing to staging. This occurs if the database used in your environment is a SQL Server with default...
Content Not Being Found By Search
legacy Troubleshooting
When searching the portal, you may find that search fails to find a piece of content (articles, images, message board, blog posts, etc). This can happen due to multiple reasons:...
CKEditor Issues in Liferay Portlets
legacy Troubleshooting
Many Liferay portlets—such as the Blogs portlet, the Web Content portlet, the Wiki portlet, and so on—utilize CKEditor. This article discusses ways to approach and troubleshoot issues involving CKEditor within...
Internet Explorer 11 Memory Leaks
legacy Troubleshooting
Issue This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-73892. Liferay has discovered a memory leak occurring in IE11 and Edge.  As the browser memory usage of...
Known Issues: Liferay DXP 7.1 Fix Packs and Service Packs
legacy Troubleshooting
Note: This article is no longer maintained and is only made available for your reference. All the information in this article can now be found in the Liferay DXP Release Notes. This article documents a list of known...
Unable to Access Liferay Due to Missing Theme(s)
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...
Lucene Indexing Errors
legacy Troubleshooting
If organizations are missing in the control panel and are accompanied by Lucene indexing errors they can be the result of not having the proper settings. Resolution In...