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Image extensions inside product is not working properly

Issue Steps to reproduce: 1. Navigate to Commerce > Products. 2. Create any simple products. 3. Navigate to media. 4. Take any PDF and change its extension to "png". 5. Make sure png is accepted in the image...

Autotranslate Button Not Visible When Using Third-Party in Instance Settings

legacy Troubleshooting

Issue When configuring a Third-Party for Translation in the Instance Settings, the Autotranslate button is not visible. Environment DXP 7.4 Resolution This is a known issue reported in LPS-187034. Contact the...

'Disable Autoscaling' button is disabled

legacy Troubleshooting

Issue The user is unable to click on the 'Disable Autoscaling' button. Environment Liferay DXP 7.4 Resolution This issue usually happens when the user provides the Service Id different than the liferay. To...

Prompt a guest user to Office 365 login when attempting to access a protected page resource

legacy Troubleshooting

Issue We have configured Single Sign-On (SSO) with OpenID Connect using Office 365. We set the portal property auth.login.prompt.enabled to true to prompt a guest user to login when attempting to access a protected...

Uncaught type errors on browser console while adding product pricelist

legacy Troubleshooting

Issue In a product's edit SKU side panel, it's not possible to add a new price entry Steps to reproduce: 1) Navigate to Commerce> Products 2) Create a new product or click the existing one 3) Now, go to SKU > click...

I cannot add Filters in the Product Publisher configuration

legacy Troubleshooting

Issue The Product Publisher widget does not allow selection of Categories and Tags in Filter rules. Environment Liferay DXP 7.4 Update 51 Resolution This issue is being addressed by COMMERCE-10627. Please update...

Currency management missing in the discounts

legacy Troubleshooting

Issue To choose the correct currency for 'Discount', we must first set our currency as the primary currency in Commerce> Store Management> Currencies. Apart than that, it is not set. Is this expected Discount...

Is Liferay's SAML Service Provider Logout URL required in the Identity Provider?

legacy Troubleshooting

Issue Azure's SAML Identity Provider (IdP) marks the Service Provider's (SP) Logout URL as "optional" However, when I remove Liferay's Logout URL from Azure's SAML configurations, Liferay users are not signed out...

Unable to set a Display Page on documents

legacy Troubleshooting

Issue The form to set a display page is visible but after publishing it is not set. Environment DXP 7.2 Resolution Only display page templates should be selected for documents. Web Content should be the...

Catalog page Products Rendering Performance issue

legacy Troubleshooting

Issue When the catalog page is rendering it is observed that it takes about 10-15 seconds to completely render the page for Minium theme and renderer type is Minium. Environment Commerce Resolution The...

YBS require as a longer term fix for the SEO and Navigation Menu issues in Publications

legacy Troubleshooting

Issue It's not possible to use publications to publish pages when a page has SEO content. Pages will not publish whilst using a publication, just saves a draft. Environment DXP 7.3 Resolution This issue...

Reindex Required After New Deployment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When performing a new deployment, a complete reindex...

Multiple CKEdtiors on a page may crash Chrome Browser

legacy Troubleshooting

Issue Web Content Editor contains 150 repeating HTML fields, CKEditors, on a single page causing Chrome Browser to not load completely or crash Environment Observed in Liferay DXP 7.3 Resolution This has been observed to...

Dynamic Data Lists do not save inputted data when switched to Spreadsheet View

legacy Troubleshooting

Issue When using Dynamic Data List Spreadsheet View, adding new data does not work as intended. It seems like the format with which the front-end passes data to the back-end changed in LPS-107858. However,...

Dynamic Data Lists Spreadsheet View does not display inputted dates properly

legacy Troubleshooting

Issue If you choose a Data Type on a Dynamic Data List that has a date field on it and insert some dates, the dates are gonna be surrounded by quotes and brackets instead of the usual way. Environment DXP...

User without any permissions can add items to the cart

legacy Troubleshooting

Issue Any user added to an Account is able to make a purchase for that account, regardless of Account Roles assigned. This is only able with the Minium template. Environment DXP 7.4 Resolution This issue...

Resolve NPE / NullPointerException from FreeMarker template

legacy Troubleshooting

Issue The following error is observed repeatedly in the log: ERROR [default task-522][runtime:60] Error executing FreeMarker template FreeMarker template error: Java method...

Selecting more than 20 categories in the product filter gives the ElasticsearchStatusException

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to the Global Site > Categorization > Categories. 3. Create more than 20 categories. 4. Now, navigate to Products > Click on FILTERS. 5. Select all...

Base Price is not reflecting in the UI while passing the 'price' parameters in the Headless API

legacy Troubleshooting

Issue While creating the product via a headless API and providing the SKUs field, the price is not updated. It's showing as 0. Steps to reproduce: 1. Start Liferay DXP 7.4 U54. 2. Navigate to Commerce > Options....

Blog view count is not increasing while selecting the specific page template

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay 7.3 SP3. 2. Create a new blog entry. 3. Deploy the blog on the page. 4. Now, create a new Display Page Template. By navigating to Design > Page Templates > Display Page...

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