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Unable to preview web content after enabling repeatable of nested fields

Issue Unable to preview web content after enabling repeatable nested fields when upgrading from 7.3-SP1 Steps to reproduce: 1) Start server DXP 7.3 sp1 2) Add a new site(required) 3) Navigate to Web Content 4) Add...

Discount workflow is triggering as soon as user fill the discount

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Control Panel > Applications> Workflow > Process Builder > Configuration > Edit Commerce Discount and apply Single Approver workflow. 3. Navigate...

Default payment method showing all the active and non active payments

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using the 'minium site template'. 3. Create a new account. 4. Navigate to the default created channel. 5. Enable the 'Money order'...

Unable to save the root category configuration under Commerce Categories Navigation widget

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using the 'minium site template'. 3. Create a 'Content Page' and add the 'Commerce Categories Navigation widget' on the page. 4. Open the...

The asset selection changes from collection to manual

legacy Troubleshooting

Issue The selected collection is not kept in the asset collection Steps to reproduce: 1. Create a Page > Add the 'Asset Publisher' widget to it 2. Configure 'Asset Publisher' to use the Collection 3. Select the...

Cancel button is saving the account entry

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a site by using the 'minium site template'. 3. Navigate to the created site. 4. Click on the 'Account Selector' and create a new account. 5. Fill in...

Forked workflow task still pending after another user completes the other forked task

legacy Troubleshooting

Issue The forked workflow task is still pending after another user completes the other forked task Steps to reproduce Create two Administrator users(user1,user2) Control panel > Configuration > Kaleo Designer > Add New...

After redeploying the fragment collection, an unwanted image attribute persisted

legacy Troubleshooting

Issue The page editor StrcutreTree is populated based on the fragmentEntryLink content Steps to reproduce: 1. Start a DXP 7.3 server 2. Check Fragment propagation in System Settings > Page Fragments > Propagate...

Collection Variations are not prioritized

legacy Troubleshooting

Issue Asset Publisher and Collection Display do not display the collections correctly. Steps to reproduce: 1. Create a Collection Navigate to Site Builder > Collections > + > Manual Collection > Set a name > Save...

Search does not work in "My Workflow Tasks"

legacy Troubleshooting

Issue Steps to reproduce Enable Single Approver for Blogs. Submit for publication a new blog entry titled "Avocado", with "Avocado" in its body. Go to User section > My Account > My Workflow Tasks. In the bar at the...

Search showing staging results in search facet

legacy Troubleshooting

Issue Steps to reproduce: Create a new blank site with a public page Enable local staging Create web content in the new site Staging: publish to live Go to the default Liferay site Configure the scope of the search...

Search button is not properly aligned is search portlet

legacy Troubleshooting

Issue Steps to reproduce: 1) Control Panel-> System Settings-> Search-> Search Web 2) Check the box and update 3) Create Widget Page 4) Drag the Search portlet on that page. 5) Search button is not inside the search...

Unable to search properly in Quick Add-to-cart search bar

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using the 'Minium site template'. 3. Create a new account. 4. Navigate to the 'Catalog' page and add an item to the cart. 5. Open the...

Operations Manager role unable to see the orders

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using 'minium site template'. 3. Create a new account with a buyer user. 4. Create a user with an 'Operations Manager' role. 5. Navigate...

Removing an image from a fragment not possible

legacy Troubleshooting

Issue When a user uploads an image to a fragment on DXP 7.3, there is no possibility of removing the image from it. Users can either replace it with another one or remove the whole fragment. This is true for...

Collect Digital Signature button appears even when the Digital Signature feature is not enabled

legacy Troubleshooting

Issue The "Collect Digital Signature" button appears in the Documents and Media widget, even if the Digital Signature feature is not enabled Steps to reproduce: Start a clean bundle of Liferay DXP 7.4 Go to Control...

The title of the web content should not appear after it has been published

legacy Troubleshooting

Issue If a web content display widget is used on the widget pages, the title of the web content appears after publishing it, however, on content pages, the title does not appear. Steps to reproduce: 1) Create web...

Unable to Deploy to environments or access the CI service

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to start a build for an environment, the build...

Upgrading from Elasticsearch 7.9.0 to 7.17.0, index status is YELLOW

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Please be aware that the page you are viewing has been machine...

How to resolve Jenkins error "Environment doesn't exist" when building a branch

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Builds are failing and the following error is being...

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