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Issue Some users are unable to login via SAML Steps to reproduce: Login User for the first time The user gets logged-in successfully Now, log out and try logging in again Result: Throws unable to process SAML...

Theme embedded portlets cannot be configured in Content Pages

legacy Troubleshooting

Issue The portlet cannot be edited. Steps to reproduce: 1) Setup 7.2 vanilla with latest FP, start the server 2) Create a minimal theme 'my-liferay-theme' with yo liferay-theme 3) cd into the root folder of the...

Missing path in search results for web content

legacy Troubleshooting

Issue There is a missing path in search results for web content. Steps to Reproduce: 1) Create 2 web content folders - folder 1 and folder 2 2) Create contents in those 2 folders with common words in the title...

'Select' button is not disabled for the folder where a document already belongs to

legacy Troubleshooting

Issue The 'Select' button next to the folder names shows being disabled, but it works as intended when the user clicks on it. Steps to reproduce: 1. Log in to Liferay and Navigate to Content and Data -> Documents...

Display Page Template Title Shown Instead of Content Title

legacy Troubleshooting

Issue When content is displayed in a Display Page Template, the template's name is shown at the top of the window instead of the actual content's title. A more specific title should be shown (just as it is with actual...

Categorization option is not visible after upgrade to Liferay 7.3

legacy Troubleshooting

Issue Navigate to Site Builder -> Pages -> Page Configuration. Categorization option is blank under General tab. Environment Liferay DXP 7.3 Resolution The issue is due to below portal property in...

When adding a form to a page that contains other widgets, the focus jumps down to the form

legacy Troubleshooting

Issue When adding a form to the bottom of a page that contains other widgets and navigating to the page, the page automatically scrolls down and focuses on that form. Environment Liferay DXP 7.3 Fix Pack 2...

Can my installation be recovered from a corrupted Lucene index without performing a full reindexing?

legacy Troubleshooting

Issue There is one or more error messages containing information similar to the following lines in one of the cluster nodes log: Initializing Lucene writer failed for 155 java.io.IOException: read past...

InvalidNameIDPolicy errors

legacy Troubleshooting

Issue The following error occurs while configuring Liferay as SP and ADFS as Idp. At Liferay

Price Range Facet is not working on different currency

legacy Troubleshooting

Issue Steps to reproduce: 1. Create a Minium Site. 2. Go to Catalog Page, and change the currency to "Indian Rupee" of the existing catalog. 3. Navigate to Channel and change the currency to "Indian Rupee" of the...

Date format isn't correctly displayed on view entries

legacy Troubleshooting

Issue Date format isn't correctly displayed on view entries Steps to Reproduce 1) Navigate to Content & Data > Forms > Add new Form 2) Ensure that English is the default language 3) Add a date field 4) Add...

Blog subscriber unable to view the blog after clicking on "Continue Reading" in the email

legacy Troubleshooting

Issue Blog subscriber gets redirected to a control panel link instead of blog portlet page link after clicking on "Continue Reading" button in the email, when the blog portlet is placed on a content page. The...

Navigation menu items for public/private layouts are not published from Staging to Live

legacy Troubleshooting

Issue We have a Navigation Menu in a public page pointing to a mix of public and private pages. When we perform a publication from Staging to Live, only the items pointing to public pages get published. Or vice versa:...

Unable to create Minium Demo site

legacy Troubleshooting

Issue Users are unable to create minium demo site after creating minium site. Steps to reproduce: 1. Create a minium site. 2. Create a minium demo site. Expected Behavior: Both sites are created without any...

Unable to add address in my account

legacy Troubleshooting

Issue Users are unable to add the address on the speedwell site. Steps to reproduce: 1. Create a speedwell site. 2. Click on the 'User' icon. 3. Navigate to My Account > My Addresses. 4. Create a new address by...

Portuguese sentences on Search Results aren't showed correctly

legacy Troubleshooting

Issue When I perform a search on the portal that does not return any results, the message "No results were found that match your keywords" is not displayed. For example, if I search for NameOfYourPage, I only get a...

Guest users are able to access an endpoint if PortalSessionAuthVerifier is enabled

legacy Troubleshooting

Issue We have followed this How-To article: How to add security, authentication to my REST service? (Section 5.1), but guest users are still able to access our endpoint from a browser. If we enable...

Guest user cannot see Blog images in Live environment

legacy Troubleshooting

Issue When a Guest user accesses the Blog section in Live environment, the Blog images are not displayed and the portal UI displays the error "An error occurred while processing the template." The user permissions...

Staging URLs within HTML Fragments are not converted to Live URLs when published

legacy Troubleshooting

Issue Steps to Reproduce Originally tested in a 7.2 bundle patched to DXP-7: 1. Create a new widget page called Help 2. In [Site_Administration] > Publishing > Staging, enable Local Live staging, leaving the defaults...

Can't select pages from other sites

legacy Troubleshooting

Issue No Pages are displayed if a DDL with a 'Link to page' DDM field has been created on the Global Site Steps to reproduce 1) Navigate to the Global site 2) Go to Content & Data > Dynamic Data Lists> Manage Data...