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Disable sitemap.xml from non-production instance
legacy How To
Issue The sitemap.xml needs to be disabled as user does not want search engines to crawl the non-prod instances Environment Liferay DXP 7.0+ Resolution Please navigate to Site Builder --> Pages --> Configuration...
Some of the common reasons why DXP may need to access the database instead of the cache
legacy Troubleshooting
Issue Why there are so many journalarticle calls in the database rather than in the cache? Environment Liferay DXP [all versions] Resolution A JournalArticle object in the database represents a Web Content Article,...
Unable to process SAML request
legacy Troubleshooting
Issue Some users are unable to login via SAML Steps to reproduce: Login User for the first time The user gets logged-in successfully Now, log out and try logging in again Result: Throws unable to process SAML...
Resource permission queries
legacy Troubleshooting
Issue When there is a load on the server with 400–500 users, the resource permission queries are getting called in huge amounts. Environment Liferay DXP 7.4 Resolution The observed behavior is a known Liferay DXP...
Blog Image Id is retrieving differently via headless API
legacy
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Content & Data > Blogs. 3. Create one blog. 4. Now, navigate to localhost:8080/o/api. 5. Execute this request under BlogPostingImage: Get...
Will discontinued products added to my order?
legacy Troubleshooting
Issue  The product catalog page does not indicate to the user (buyer) if the product is "discontinued" Environment Commerce 4.0 (DXP 7.4) Commerce 3.0 (DXP 7.3) Resolution Replacement Products are available in...
'specification facet ' order
legacy
Issue How to change the order of the specification group in the specification facet? Environment Liferay DXP 7.4 Commerce 4.0 Resolution As of now, there is no OOB (out-of-the-box) way to change the order of the...
NoSuchResourcePermissionException: occurring while adding the account groups under visibility inside product
legacy Troubleshooting
Issue Steps to reproduce the issue: 1. Start Liferay DXP 7.4. 2. Create a user with the sales agent role and also assign the permissions to view the products, account, and account groups. 3. Create 2-3 account...
Can we configure an internal email address to receive a copy of all Email Verification messages?
legacy
Issue The Email Verification Notification message is sent to new Users when asked to verify their Email Address. We would like to set up an internal email address, which would be added as a BCC on all Verification...
Unable to search account group inside products
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create 2-3 accounts. 3. Create 2-3 account groups. 4. Navigate to product and create any product. 5. Go to visibility. 6. Enable account group. 7. Search for...
Search is not working in eligibility section of account groups inside discount portlet
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to account groups, and create account groups like Vi User, Vi Prepaid_User, Non Vi User, etc. 3. Next, navigate to discount and create a discount of...
Unable to upload the webp images in small image section of blogs
legacy Troubleshooting
Issue Whenever the user tries to upload the .webp images in a small section of the blog, the following error is showing on the UI: An error occurred while scaling the abstract image." message on UI Steps to...
Theme images not loading in web content
legacy Troubleshooting
Issue Theme based images are not visible in web content fetched through themeDisplay.getPathThemeImages() function in the template. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...
Liferay Achieve (LAR) file size limit
legacy
Issue Is there a limit in the size of a LAR file? Environment Liferay Portal Liferay DXP Resolution Export: There is no real limit, how large a LAR file can be during exporting Import: The file size limit is...
Cannot end User impersonation session
legacy Troubleshooting
Issue Create a new user Impersonate it Click on the top-right user's menu and click on the 'Be yourself again' link  Expected behavior: The page is displayed for the Admin. Actual behavior: The page is displayed for...
Migrate Documents and Media Library from NFS Share to DBstore
legacy Troubleshooting
Issue Followed the steps mentioned in the article: https://help.liferay.com/hc/en-us/articles/360029115352-How-to-migrate-to-DBStore After initiating the process, receiving the following logs: Caused by:...
I can't delete a master page because it's being used
legacy Troubleshooting
Issue I cannot delete a master page because it's being used, but we cannot find the usage. I have the following error message: Error: You cannot delete master pages used by a page, a page template, or a display page...
Does CVE-2022-1471 affects DXP 7.4?
legacy Troubleshooting
Issue Our scanner reported that the Liferay DXP image as well as the Elasticsearch image are vulnerable to CVE-2022-1471, which is about an issue with SnakeYaml. Could you please confirm if we have to address this...
How to calculate the correct setting for discovery.zen.minimum_master_nodes?
legacy
Issue What is the best value for thediscovery.zen.minimum_master_nodes property in 3 nodes clustered elastic search environment? Is my calculation correct? My calculation is below for 3 nodes: 3/2 + 1 = 1.5 + 1 = 2.5...
How to extract the okta authorization token for each user?
legacy Troubleshooting
Issue Once users log in to Liferay, the user should get redirected to Okta. After successful authentication, Okta is supposed to return an authorization token for that specific user.  Concern: After successful Okta...