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"Uncaught (in promise) ReferenceError: global is not defined" or "Error: Load timeout for modules" errors reported in the front end.
legacy Troubleshooting
Issue There are "Uncaught (in promise) ReferenceError: global is not defined" or "Error: Load timeout for modules" errors reported in the browser console and cause some abnormal behavior like some buttons disappearing,...
How do we Toggle Requirement for Strangers to Verify their Email Address
legacy How To
Issue How do we toggle the requirement for strangers to verify their email address  Environment DXP 7.4 Resolution This setting can be toggled by going to: Instance Settings > User Authentication. From here, you can...
Checking for vulnerability to CVE-2022-42889
legacy Troubleshooting
Issue Is our Liferay instance vulnerable to CVE-2022-42889?  Environment DXP 7.4, DXP 7.3, DXP 7.2, DXP 7.1, DXP 7.0  Resolution Look for commons-text in ${liferay.home}/license/versions.html, if you do not find it, you...
ADA Accessibility - the "Select" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Select" button to have an accessible label, such as "Select [Parent Organization] Button"   Actual Result: "Select" button is announced simply as "Select" Steps to Reproduce:...
How to test for vulnerabilitity to CVE-2020-7961
legacy How To
Issue We would like to determine if we are vulnerable to CVE-2020-7961. Environment DXP 7.3, DXP 7.2,  DXP 7.1, DXP 7.0 Resolution The steps to test for vulnerability to CVE-2020-7961 are as follows:   1. Start your...
ADA Accessibility - in User Roles the "Remove" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Remove" button to have an accessible label, such as "Remove Role for [user name]"   Actual Result: "Remove" button is announced simply as "Unlabeled zero button" Steps to...
How to set up a Mail Server with DXP to receive email notifications?
legacy How To
Issue This article outlines how to set up a Mail Server and SMTP in Liferay DXP to receive emails. Environment Liferay DXP 7.3 Resolution Liferay DXP uses a mail server and SMTP to get email notifications. Liferay...
NTLM and NTLMv2 in Liferay Portal 6.2
legacy
Issue The question is whether Liferay Portal 6.2 supports NTLM and NTLMv2 Environment Liferay Portal 6.2 Resolution The library used in Liferay Portal 6.2 supports both NTLM and NTLMv2 There is a property that can...
Reindex button remains at 0%
legacy Troubleshooting
Issue You click in the "Reindex all search indexes" button but the progress bar is stuck in the 0% and the process is not executed Environment DXP 7.2 Resolution In some cases this is produced because a...
Liferay Adaptive Media Installation issues
legacy Troubleshooting
Issue When installing Adaptive Media 2.0.20 to Liferay DXP 7.0, it doesn't work, and the journal service override module described in the documentation doesn't work either.   Environment Liferay 7.0 DXP...
Automatic deletion of Forms data
legacy
Issue  Is there any out of the box option to schedule data deletion for records after a specific time? For example, we want to delete data which is in the system for more than 2 years for all tables in order to comply with...
Using '<' character in a option of the 'select from list' field broke the JS of the form
legacy Troubleshooting
Issue Step to reproduce : Go to Content > Forms Add a new Form Add a Select from List field Add an option using the character "<" (example: <test) Enable Allow Multiple Selection Publish Form or Save Form  Expected...
Unexpected error while installing Xuggler: Unable to install jar
legacy Troubleshooting
Issue Trying to install Xuggler as an external service results in an error similar to Error: An unexpected error occurred while installing Xuggler: Unable to install jar xuggle-xuggler-arch-x86_64-pc-linux-gnu.jar...
Fragment's content gets duplicated
legacy Troubleshooting
Issue When trying to add a page fragment with HTML structure similar to below, the fragment's data gets duplicated after saving. Also, the data is no more editable. <p> <lfr-editable id="heading" type="rich-text">...
Session Management in Liferay
legacy
Issue How the sessions are managed in Liferay and what are all the different types to configure the same. Also, whether the Liferay session work for the javascript disabled browsers? Environment Liferay DXP...
Need to show more than 10000 users in users and organizations' search result
legacy Troubleshooting
Issue While searching in User and Organizations, search result count is limited to 10000 when using Elasticsearch 7 v3.0.1 and prior for DXP 7.2. Steps to reproduce- Create 15000 users in Liferay Portal. Go to...
Exporting a form exports items that do not already exist
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
When web content is reverted to a previous version in a staging environment, the update is not reflected when published to the production environment in "detailed publish mode".
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Look and Feel settings are not updated on page publish
legacy Troubleshooting
Issue When editing a Content Page, we can access Look and Feel, change some settings, Save and Publish, then we notice that the changes are successfully updated on the page. Accessing Look and Feel again and...
How can we get a complete picture of a user's activity history?
legacy How To
Issue Is there a way to find out how and by whom a user was created? Environment Liferay DXP 7.2 Resolution The steps below can be used to track user activity. Log in by 'Test' user (Admin User) Create a new user...