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java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 errors appear on a portal 6.2 cluster environment
legacy Troubleshooting
Issue The following error messages occupy 90% of the log files which are now having a big size: ERROR [catalina-exec-54][LiferayMethodExceptionEventHandler:34] java.lang.IndexOutOfBoundsException: Index: 2, Size: 2...
Headless Delivery API fails after patching to dxp-7
legacy Troubleshooting
Issue After patching to dxp-7, the headless delivery API cURL command '/o/headless-delivery/v1.0/structured-contents/{journalArticleResourcePrimKey}/rendered-content/{templateKey}' is returning 500 status code...
Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2 - workaround without rolling back to 6.2
legacy Troubleshooting
Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...
Permissions with Web Content
legacy Troubleshooting
Issue Whenever the Guest and Site Member view permissions of the Web Content are removed, user is still able to see the web content added in the Web content Display Portlet. Environment Liferay DXP 7.0 Resolution This...
LayoutFriendlyURLsException Thrown on Upgrade to 7.3
legacy Troubleshooting
Issue Upon upgrading to 7.3, a LayoutFriendlyURLsException was thrown on startup, even though no failures were present in the upgrade logs: WARN [Portal Dependency Manager Component...
JavaScript Loader OSGI config settings don't appear to be applied following an upgrade to 7.2+
legacy How To
Issue When upgrading to DXP 7.3, we moved our previously modified OSGi .config files to the new bundle, but the settings from the JavaScript Loader .config file do not appear to be taking effect, as the default...
Changes to Tomcat classloading order as of Tomcat 8+
legacy How To
Issue In Tomcat 7 and earlier versions, class loading for EXT JAR files were done in alphabetical order. However, with Tomcat 8 and later, class loading has been changed to be decided by the underlying file system....
'Nested Applications temporarily unavailable' error
legacy Troubleshooting
Issue After upgrading to DXP 7.2+, I see that some Nested Applications widgets are not displayed on my pages and instead show a Nested Applications temporarily unavailable error. Environment Upgrading from DXP 7.0 to DXP...
Jackson libraries are missing in Liferay 7.2
legacy Troubleshooting
Issue I would like to use the Jackson libraries with the RestTemplate in Liferay 7.2 to convert messages to and from JSON, but receiving errors upon trying to use the MappingJackson2HttpMessageConverter. ...
Search Results Pagination uses IP Address instead of DNS Name when NGINX is configured
legacy Troubleshooting
Issue NGINX load balancer is set up in my environment. All URLs in the portal redirect using friendly DNS name. This does not work for the Search Results widget. When navigating the Search Results widget, it uses the...
Unable to install .cfg file after updating or upgrading to DXP 7.3 Fix Pack 1
legacy Troubleshooting
Issue When placing a *.cfg file in the LIFERAY_HOME/osgi/configs folder an error is generated in the log: Unable to install .cfg file "{cfg-file-name}", please use .config file instead. Files with the *.cfg extension...
Auto Upgrade in DXP 7.3 and Above
legacy How To
Issue Starting from Liferay 7.3, new upgrades for modules won't run automatically on startup by default. Resolution The following options are available to run the upgrades we may include in fix/service packs:...
ClassCastException in Xerces with JBoss EAP 7.3 and IBMJava
legacy Troubleshooting
Issue When Liferay 7.3 is deployed on JBoss EAP 7.3 using IBMJava, the following exception is thrown at startup and the server fails to start: ERROR [ServerService Thread Pool --...
Groovy Script to truncate the data of UserTrackPath Table
legacy How To
Issue If you want to truncate the data from UserTrackPath Table Environment Liferay DXP 7.2 Resolution Below is the Groovy Script which might help to truncate the data from UserTrackPath table. import...
Upgrade to DXP 7.3 fails due to error about an already existing column
legacy Troubleshooting
Issue When running the DB Upgrade Tool, the upgrade fails due to an error regarding a duplicate or already existing defaultvirtualHost column. (See examples of the error below) Upgrading Oracle DB Caused by:...
What Is The Property Layout.url?
legacy
Issue What is this property and how it is invoked by Liferay? layout.url=${liferay:mainPath}/portal/layout?p_l_id=${liferay:plid}&p_v_l_s_g_id=${liferay:pvlsgid} Environment Liferay DXP 7.2 Resolution layout.url defines the...
Intermittent LDAP login failures due to LDAP response read time out
legacy Troubleshooting
Issue With large LDAP directories, user login can sometimes fail if the LDAP query takes longer than the configured read timeout (default value is 500ms)  WARN [http-bio-exec][LDAPAuth:176] Failed to bind to the LDAP...
How to resolve an IllegalArgumentException when attempting to update a Destination Worker's Core Size and Maximum Size
legacy Troubleshooting
Issue When attempting to update the Worker Core Size and Worker Maximum Size (for example, changing the liferay/background_task destination name to a core size of 5 and a max size of 10), though the update appears...
Delay when fetching data from headless-admin-user/v1.0/user-accounts for the first time after server restart
legacy How To
Issue When running a REST API call as below:...
Caching js_resolve_modules calls
legacy Troubleshooting
Issue The load time and the amount of data that is requested from the server by caching resolved_modules should be reduced. Environment Liferay 7.2 with DXP-8 Resolution A hotfix has been provided and below is the...