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Stopping application server takes too much time
legacy Troubleshooting
Issue Shutting down the application server waits indefinitely so we have to use kill command. Environment Liferay DXP 7.0+ Resolution It can happen that a latch countdown to stop an OSGi service takes a lot of...
S3Store error during upgrade in case of missing s3Endpoint parameter
legacy Troubleshooting
Issue During upgrade, you might encounter the following error if the s3Endpoint parameter is not configured properly in the com.liferay.portal.store.s3.configuration.S3StoreConfiguration.config file:...
Will a Custom Portlet Require a Restart After Deployment in Liferay DXP?
legacy
Issue When creating a custom portlet, sometimes a restart will be required to complete installation, but other times it will not Environment Liferay DXP 7.0+ Resolution Any customization that modifies...
Liferay application is not reconnecting with database server
legacy Troubleshooting
Issue Why Liferay application is not reconnecting with the database server? Environment Liferay DXP 7.0 Resolution In case the database services have been restarted, Liferay would need a restart to re-establish the...
Client-side HTTP parameter pollution vulnerabilities
legacy Troubleshooting
Issue  How to address the Client-side HTTP parameter pollution vulnerabilities Environment Liferay DXP 7.2 Resolution Encode the URLs or user input to avoid the HTTP parameter pollution vulnerabilities. Additional...
Liferay application servers getting unresponsive while switching the database
legacy Troubleshooting
Issue The below exceptions have been observed in the Liferay application servers.  It's getting unresponsive while switching the database.  ERROR...
'Unable to determine GroupId' warning when upgrading to DXP
legacy Troubleshooting
Issue I'm encountering a warning like the following when upgrading from 6.2 to DXP 7.0 or higher: [main][UpgradeSubscription:108] Unable to determine the group ID for the class name...
Integrating Outlook certificate for User Authentication
legacy
Issue How to integrate authentication certificate introduced by the outlook for user authentication?    Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution While configuring mail-in...
'flatten' parameter does not work for Knowledge Base Articles headless delivery API
legacy Troubleshooting
Issue When calling the KB Article headless-delivery API with the flatten parameter, the results are not flattened as expected. For example, if you have KB Articles and folders in this structure: root │ └─►Folder A │...
How to enable web content and user logs in server console?
legacy How To
Issue In this article, we'll know how to display logs of web content and user creation in the server console. Environment Liferay DXP 7.1 Resolution For Web Content logs: Navigate to Control Panel→ Server...
Setting up Microsoft Server AD with Liferay
legacy How To
Issue This article provides you detailed steps to set up and configure Microsoft Server AD to Liferay. Environment Liferay DXP 7.1 Resolution Changing Computer Name: Control Panel → System and Security → System...
Certified vs Supported Environments
legacy
Issue Difference between "Certified" and "Supported" Environments Environment Liferay Portal 6.2 Resolution The difference between certified and supported is related to amount of testing the technology by our...
Does the /osgi/state folder need to be cleared before upgrading to Liferay DXP 7.3+?
legacy Troubleshooting
Issue When we upgraded to Liferay DXP 7.3 there were errors. However after clearing the /osgi/state folder within the DXP 7.3 bundle a follow up upgrade completed without issue. Environment Environment's...
'Invocation of 'addApplication' failed' after upgrading
legacy Troubleshooting
Issue The migration was seemingly successful, but upon startup the following error is appearing in the logs: 2021-05-10 08:09:13.142 ERROR [Portal Dependency Manager Component...
Resolve the below error
legacy Troubleshooting
Issue Observed the below error in the logs: Caused by: java.sql.SQLException: javax.resource.ResourceException: IJ000453: Unable to get managed connection for java:/jdbc/LiferayPool at...
HTTP 400 Bad Request errors with some portal URLs
legacy Troubleshooting
Issue Sometimes there are several HTTP 400 Bad Request errors with URLs from the portal. For example, when editing a user, a bad request is shown. In the Tomcat access log we could see the 400 request: - |...
How to hide node name from being displayed on every page
legacy Troubleshooting
Issue The node name is being displayed at the bottom of the page in Control Panel, but I want to hide it. Environment DXP 7.0+ Resolution This behaviour is controlled by the web.server.display.node= property....
Double serialization might cause performance issues with Weblogic
legacy Troubleshooting
Issue You might encounter performance issues in case serialization is enabled on both Liferay's and Weblogic's side, for example the following logs might suggest this problem: <Error> <WebLogicServer> <BEA-000337>...
Approaching database support
legacy How To
Issue Approaching database support issues in the Liferay. Environment Liferay DXP 7.0 Resolution There are two ways to set up database connections in the portal-ext.properties file. If both JDBC properties and JNDI...
Fragments are not getting deployed
legacy Troubleshooting
Issue Steps: 1) Setup a clean instance of 7.3 fixpack1 2) Log in to gogo shell and run "lb com.liferay.layout.taglib" 3) Observe the output, it says :  START LEVEL 20 ID|State |Level|Name 253|Active | 15|Liferay Layout...