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After changing the default language of a site I can no longer create objects
legacy Troubleshooting
Issue Changing the default language on a site leads to an error when creating an object. The UI shows this error: Unexpected token '<',"<!DOCTYPE "... is not valid JSON Environment Liferay DXP 7.4 Resolution This...
How to stop generating the redundant logs in {liferay_home}
legacy Troubleshooting
Issue Liferay logs are generated in multiple locations: Users want to stop generating redundant logs in multiple locations. {liferay_home}/tomcat/logs/catalina.out {liferay_home}/logs/liferay.xyz.log...
Upgrading Custom Themes not created with Liferay Theme Generator from DXP 7.0 to 7.4
legacy How To
Issue We want to upgrade custom themes from DXP 7.0 to 7.4. But the custom themes were not created using Liferay Theme Generator. Can we upgrade custom themes using Liferay Theme Generator following this article?  ...
What are the risks of using the FreeMarker variables utilLocator, objectUtil, and staticUtil
legacy
Issue The variables utilLocator, objectUtil, and staticUtil are restricted and inaccessible to the FreeMarker engine. What are the risks of using these variables? Environment All environments Resolution If there...
Frontend server or load balancer IP is displayed in the HTML source code of Liferay pages
legacy Troubleshooting
Issue We have detected that if you go to the "view page source" option, open the HTML source code of any Liferay page and search the getRemoteAddr text, you will see the internal frontend server (Apache, Nginx) or load...
What is the default Database Connection Timeout?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to know the default database connection timeout and...
Widget Configuration is not visible with custom theme
legacy Troubleshooting
Issue Steps to Reproduce: Generate a theme with Liferay theme generator. Start the bundle and log in as admin. Deploy the created theme. Add a widget page and drop an out-of-the-box widget on it. Apply the theme to the...
Methods (createResponseMessage) and (sendSynchronousMessage) Removed?
legacy
Issue We have used the following two methods: (createResponseMessage) and (sendSynchronousMessage) in Liferay 7.0 for a long time. We are now upgrading to Liferay 7.4 and they are no longer working as they did. ...
DL Reference Observed When Publishing Web Content to a Live Site
legacy Troubleshooting
Issue When publishing web content to a live site, the following DL Reference may be observed: $dl-reference=/group/123456/com.liferay.document.library.kernel.model.DLFileEntry/123456789.xml$ The root cause of this...
'Error:Internal Server Error' when editing field formula in objects
legacy
Issue When adding data in the Formula Builder field and then deleting it, it is not possible to save Steps to Reproduce: 1) Navigate to Control Panel -> Objects 2) Create one objects 3) Add a field formula 4) Go to...
org.jdom dependency can not be resolved in custom development after Liferay DXP 7.3 U10
legacy Troubleshooting
Issue If you have a dependency of org.apache.velocity, version "1.6.4.LIFERAY-PATCHED-1" (or 2) in a custom development, org.jdom package is not going to be resolved on deployment time after upgrading to Liferay...
Asset Publishers on Content Pages show error messages in the remote live server
legacy Troubleshooting
Issue Asset Publishers on Content Pages show error messages in the remote live server. This issue appears in a multi-server environment where a site is configured for remote staging AND the live servers are...
What is a Vanilla Bundle?
legacy How To
Issue What does it mean to test with a Vanilla Bundle? Environment DXP 7.0 | DXP 7.1 | DXP 7.2 | DXP 7.3 | DXP 7.4 Resolution Firstly, it may also be referred to as a clean, blank, or fresh bundle.  In Liferay Support...
Is there a Tool to Whitelist Specific Regex in OSGi?
legacy
Issue Is it possible to enable a whitelisting of specific regex for OSGi module configurations? Environment DXP 7.2 Resolution There are not any out of the box tools regarding whitelisting specific regex for OSGi. The...
java.lang.RuntimeException: java.lang.NumberFormatException: For input string: "" after upgrading to a new 7.4 Update version
legacy Troubleshooting
Issue After upgrading from DXP 7.4 Update 55 to Update 58, exception java.lang.RuntimeException: java.lang.NumberFormatException: For input string: "" is thrown during Liferay startup 2023-02-28 12:15:02.136 ERROR...
Soft Delete for Sites and Pages
legacy
Issue When deleting pages and sites, they are permanently deleted, making the process irreversible. Is there any parameters where I can configure this exclusion with the possibility of reverting?  Environment All...
Maximum Days to Display option not working as expected in Calendar event
legacy Troubleshooting
Issue Steps to Reproduce: 1) Start a Liferay bundle 2) Add Calendar portlet to a page. 3) Go to Configurations of calendar portlet. 4) Go to display settings and do the following settings. i) Enable only the Agenda...
Virtual instance can’t be accessed after backup recovery
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After performing a backup restore from one environment...
Task scheduler extending BaseMessageListener not working after restart
legacy Troubleshooting
Issue A task scheduler component extending BaseMessageListener works correctly when deployed to Liferay. When the server is rebooted, though, the task is not registered and it won't be executed. Environment Liferay...
Is there a way to check the jobs that are being executed and that are in the queue?
legacy
Issue Is it possible to check the jobs that are being executed and that are in the queue in the UI? Environment Liferay DXP 7.4.X Resolution As of Liferay DXP 7.4, the UI has a Job Scheduler option where you can...