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How to set two Liferays as separate SAML and IdP servers?
legacy How To
Issue How to set two Liferays as separate SAML and IdP servers? Environment Liferay DXP Quarterly Release Resolution Configure and setup first bundle: Add portlet.session.replicate.enabled=true to...
What hardware is supported to run Liferay?
legacy
Issue The Compatibility Matrix does not list any specific hardware to run Liferay. What is supported to run Liferay?   Environment DXP 7.3+ Quarterly Releases   Resolution Liferay's Compatibility Matrix focuses on...
When trying to develop an integration to import several product warehouse availability, the BatchEngineImportTask fails
legacy Troubleshooting
Issue Blocking bug evident when trying to use the warehouse item batch headless API. Steps to reproduce: Create a warehouse with external reference code CR41 Execute a POST to...
Content Structure Headless getSiteContentStructuresPage search does not consider Structure name or description
legacy Troubleshooting
Issue The user is unable to search for a specific web content structure using either the structure name or description via the API endpoint: /o/headless-delivery/v1.0/sites/20117/content-structures?search=demo...
"Fields", "nestedFields" and "Restrict Fields" do not filter out the data in the API response body
legacy Troubleshooting
Issue While using the Navigation Menu Headless API (`/o/headless-delivery/v1.0/navigation-menus/${navigation_menu_id}`), the response is too long, especially with multiple navigation levels. When...
Thread deadlock during startup of liferay in cluster
legacy Troubleshooting
Issue I'm not 100% sure on how to reproduce/trigger it, but it seems that when there is active traffic to the cluster, there is a fair chance that one of the nodes will deadlock during startup of the portal. We see this...
"Unable to lookup mail/MailSession" error when sending emails
legacy Troubleshooting
Issue We have configured email delivery using the application server JNDI mail resource: Configuring in the context.xml of the application server: <Resource name="mail/MailSession" auth="Container"...
Intermittent portal startup failures due to BundleException
legacy Troubleshooting
Issue Intermittent portal start up failures occur when the following BundleException error is observed:  Caused by: org.osgi.framework.BundleException: Cannot transiently start a module whose start level is not met. at...
Can I use per-instance portal-[companyId].properties files in my enviroment?
legacy Troubleshooting
Issue You would like to have a per-instance properties file after adding -Dcompany-id-properties=true in setenv or system-ext properties. While infrequent, a StackOverflowError can be reproduced and...
Upgrade to 2024.Q4.5/6 fails with "Unable to upgrade com.liferay.object.service to 10.2.0 from 10.0.0"
legacy Troubleshooting
Issue I am trying to upgrade to 2024.Q4.5 or 2024.Q4.6. The upgrade fails with the following error: 2025-02-03 15:56:10.160 ERROR [main][UpgradeExecutor:333] Failed upgrade process for module...
Resolving ClassNotFound Exceptions in JSPs and TLDs
legacy Troubleshooting
Issue A ClassNotFound exception occurs when referencing classes from JSPs or TLDs, even when using a wildcard (*) in the import-package header of liferay-plugin-package.properties. Example error message: Unable...
Database Upgrade Fails with "Invalid object name 'Configuration_'"
legacy Troubleshooting
Issue When running the upgrade, we see the following error: 2025-03-05 07:05:33.290 ERROR [Apache Felix Configurator Worker Thread][LogService:47] Error processing taskInvalid object name 'Configuration_'....
Is there an out-of-the-box way to set up gzip compression for only specific endpoints?
legacy
Issue The gzip filter is disabled by default, but I enabled it using: com.liferay.portal.servlet.filters.gzip.GZipFilter=true After enabling it, I tried accessing an image guest URL via Postman, but I noticed that the...
[PortletServlet:109] Unable to process portlet com_liferay_dispatch_web_internal_portlet_DispatchPortlet: java.lang.reflect.UndeclaredThrowableException
legacy Troubleshooting
Issue Navigate to Control Panel > Configuration > Job Scheduler > Scheduled Jobs, and after clicking the "Run Now" button, it redirects back to the "Job Scheduler Triggers" page instead of executing the job. The...
Not able to get results for internal categories when fetching via APIs
legacy Troubleshooting
Issue Not getting similar results from Headless APIs when filtering content by internal categories. However, everything works fine with Public categories. The following are the steps: 1. Create an Asset...
'Unresolved Requirement' error for a custom module post upgrading DXP 7.4 from U24 to U92
legacy Troubleshooting
Issue Receiving the 'Unresolved Requirement' error below for a custom module post upgrading DXP 7.4 from u24 to u92: ERROR [Framework Event Dispatcher: Equinox Container:...
Property "redirect.url.security.mode" has invalid value: domain,domain
legacy Troubleshooting
Issue After setting the property redirect.url.security.mode=domain we are now seeing WARN messages such as Property "redirect.url.security.mode" has invalid value: domain,domain Environment Liferay DXP Resolution Please...
How to Remove Product Attachments via Commerce API?
legacy How To
Issue I need to remove a product attachment by running a script and I am looking for the appropriate Commerce Headless API endpoint to accomplish this. Environment Liferay DXP 2023.Q4.0+ Resolution As of Liferay...
Upgrading Liferay fails with "Data too long for column 'smallAttributeValue'"
legacy Troubleshooting
Issue I am trying to upgrade Liferay to 2024.Q3 or 2024.Q4 The upgrade fails with the following error: 2024-12-17 14:45:21.409 ERROR [main][UpgradeExecutor:333] Failed upgrade process for module...
URL scheme must be "http" or "https" for CORS request
legacy Troubleshooting
Issue CORS errors "Failed to fetch" when accessing headless APIs through the API Explorer. Environment Liferay DXP 7.4  Resolution CORS issues arise from mismatches between the origin of the API request and the...