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LDAP import PermissionChecker not initialized
legacy Troubleshooting
Issue When importing users by Groups and enabling ‘Creating Roles on Import’, the roles and groups will be created/imported, but the users are not imported. Error reads PermissionChecker not initialized...
Is it possible to open a PDF or another previewable file on a certain page from the Documents and Media widget?
legacy How To
Issue When a Documents and Media widget displays a previewable document like a PDF, it's possible to move around the different pages. Is it possible to have a URL that takes you directly to the preview on a...
Folder titles shown in capitals in "Table" view in Documents and Media
legacy Troubleshooting
Issue Go to Documents and Media Add some folders (eg: css, index) Switch between Cards, List and Table views Result: In Table view only, the folder names are capitalized (eg: CSS, INDEX). The default folder name...
Jenkins Build error: Unable to get Tomcat version for product 'dxp-202X.qX.X'
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to perform a Jenkins build targeting a Quarterly...
Role with permission to view private page cannot view page without site membership
legacy
Issue Within a site with only private pages, a user who is not member of the site but has permission to access and view a private page via some regular role cannot access that private page. Environment Quarterly...
URL with '+' for document names with whitespace returning 404 error
legacy Troubleshooting
Issue When I click on a link to a document that has space in the name, and the URL has '+' for the whitespace, such as https://www.sample.com/documents/123456/654321/Sample+Document.pdf I get a 404 error page instead of...
Blank Objects page after enabling Object Model Builder
Troubleshooting
Issue We enabled Object Model Builder in the Beta Feature Flags, and when we open the Object menu, we get a blank page We also get an error in the browser console: TypeError: Cannot read properties of...
ISO-8601 error using postStructuredContentFolderStructuredContent method from JSON API
legacy Troubleshooting
Issue We have a web content structure with a field of type date ("dataType"=date). When trying to create a web content using this structure, through postStructuredContentFolderStructuredContent method (from the...
Liferay PaaS - Liferay service doesn't start up - You must first upgrade the portal to the required schema version
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay service does not start up/gets shut down after...
Unable to set the Target when configuring Navigation Menu Items
legacy Troubleshooting
Issue I can see in the Templates section for Navigation Menu items ${navItem.getTarget()}, but when creating a menu item there is no way to set this.  I would like to set this so that one of my menu items would open...
Deployment is in progress but container is started
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The Overview tab shows, the deployment for one of the...
Production deployment fails
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment of Liferay service has failed, and the...
Modify columns in board Documents and Media
legacy How To
Issue The user wants to modify the columns that appear in the documents and media table Environment DXP 7.4 Resolution There is a property that it was created to modify the columns that the user could see on...
User enumeration attack via response time
legacy Troubleshooting
Issue It is possible to determine if an email address is valid or not (i.e., user enumeration) by comparing the request's response time. This can be done by checking the browser's network tab and comparing...
ADA Accessibility - the "Select" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Select" button to have an accessible label, such as "Select [Parent Organization] Button"   Actual Result: "Select" button is announced simply as "Select" Steps to Reproduce:...
How do we Toggle Requirement for Strangers to Verify their Email Address
legacy How To
Issue How do we toggle the requirement for strangers to verify their email address  Environment DXP 7.4 Resolution This setting can be toggled by going to: Instance Settings > User Authentication. From here, you can...
Checking for vulnerability to CVE-2022-42889
legacy Troubleshooting
Issue Is our Liferay instance vulnerable to CVE-2022-42889?  Environment DXP 7.4, DXP 7.3, DXP 7.2, DXP 7.1, DXP 7.0  Resolution Look for commons-text in ${liferay.home}/license/versions.html, if you do not find it, you...
ADA Accessibility - in User Roles the "Remove" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Remove" button to have an accessible label, such as "Remove Role for [user name]"   Actual Result: "Remove" button is announced simply as "Unlabeled zero button" Steps to...
Asset Publisher shows the webcontent folder instead of articles
legacy
Issue Web contents are listed in their respective folders Steps to reproduce: 1. Start the server 2. Navigate to Content & Data > Web Content. 3. Create a Structure (say str-1) using 3 text fields. 4. Create 3...
Configuring Multiple Domain Names Pointing to the Same Virtual Instances (Liferay PaaS)
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have several Virtual Instances. Each one of this virtual instances...