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Resource Type
Applicable Versions
Deployment Approach
Capability
Feature
Changing the site logo
legacy How To
Issue How do I change my site's logo in 7.4? Environment 7.4 Resolution Open the Site Menu () and navigate to Site Builder → Pages. Click Options () in the Application Bar and select Configuration. Under Logo,...
Erratic behavior when using pagination in Documents and Media
legacy Troubleshooting
Issue When listing documents in Documents and Media section, some files are missing or duplicated when using pagination. The same can happen in other sections as well, such as Web Content. Environment DXP 7.3 DXP 7.4...
"Missing 'Date Modified' and 'Date Created' Fields in Object Display Page Template Mapping
legacy Troubleshooting
Issue We have a Display Page Template defined for an Object (Documents - Simple Document). In the edit mode, in the list of available variables of the mapping fields, the Date Modified and Date Created fields are...
Organization's users exposed in UI when modifying groupID in Request Body
legacy Troubleshooting
Issue An organization's member list can be seen by manipulating the role member assign(groupID) in a request. Here are the steps to reproduce: Setup browser proxy to 127.0.0.1:8180. For example with Chrome, navigate to...
Fragments and Fragment Compositions Share Permissions
legacy
Issue We want to create a role where a user can have granular control of the layout of a page by creating and editing Fragment Compositions, but not the ability to create or edit fragments themselves, how...
Password Reset Link Breaks After Language Change
legacy Troubleshooting
Issue After adding users from the portal, users receive an email to create their account password. This email contains a password reset link. Clicking the password reset link opens a page to reset the...
Managing Temp Files in Tomcat
legacy Troubleshooting
Issue How temp files in Tomcat are handled? Do they get deleted automatically after the file upload is successful? Environment Liferay DXP 7.4 Resolution Temporary Files During Upload – Documents and Media:...
Dataset Column Widths Incorrect on Tab Change
legacy Troubleshooting
Issue When displaying multiple data sets on a page using the Tabs element, the columns break. They appear crammed to the left side, the columns are no wide enough to display the data. Steps to reproduce: 1. On...
Multiple unsatisfied references when installing a hotfix in 2024.Q4.5 or 2024.Q4.6
legacy Troubleshooting
Issue After installing a hotfix in 2024.Q4.5/6, multiple unsatisfied references appear. It may appear in the start up logs or when running ds:unsatfisfied from the Gogo Shel: 2025-04-21 14:50:53.948 WARN...
ClassCastException during upgrade when setting maximum file size using config file
legacy Troubleshooting
Issue During the upgrade process from Liferay DXP 7.2 to 2025.Q1, a ClassCastException occurs when setting the maximum file size using the OSGi configuration file...
Documents and Media files are not loading after setting up a 2nd cluster node
legacy Troubleshooting
Issue Documents and Media files are not loading after setting up a 2nd cluster node. This does not affect the 1st node, and only occurs on node 2.  Environment Quarterly Release DXP 7.4 DXP 7.3 Resolution Since the...
Hindi Month Names Are Truncated in Search Results
legacy Troubleshooting
Issue After adding the JVM argument -Djava.locale.providers=CLDR, long month names in Hindi get truncated in search results. Example: "सितंबर 07, 2001" to "सितं 07, 2001" Environment Liferay DXP 2023.Q4 Resolution...
Incorrect Price on Catalog Page and PDP(Product Detail Page)
legacy Troubleshooting
Issue The Product Listing Page (PLP)/Catalog Page shows the correct minimum price, but the Product Detail Page (PDP) shows a different price based on the quantity values.  Catalog Page/PLP:   Product Detail Page...
SAML Certificate Deleted After Restarting Liferay DXP on Kubernetes
legacy Troubleshooting
Issue Configured SAML in Liferay. The SAML certificates are deleted when the Kubernetes pod (Liferay server) is restarted. Environment DXP 2023.Q4.0 Resolution The SAML certificate is stored at /opt/liferay/data/. In...
Timeout 504 Error During Multiple File Downloads via POST Method
legacy
Issue If a CloudFront layer is present in front of Liferay DXP, while downloading large files, might encounter a failure timeout 504 error. Specifically, when attempting to download multiple files, Liferay...
Inconsistent Image/Document Loading after upgrading to DXP 7.4U80+ due to S3 connection timeout
legacy Troubleshooting
Issue After upgrading to 7.4U80+ / Quarterly Releases, images and documents are not loading consistently, sometimes resulting in a 400 error. You may see the following error or a similar one in the...
Blueprints Display External Reference Codes (ERC)
legacy
Issue After updating Liferay, Blueprints configuration now displays External Reference Codes (ERC) next to the categories, sites and other elements.   Environment 2024.Q4+   Resolution This change was implemented in...
Web Content filtering and sorting based on Date and Time with API
legacy
Issue I'm using the Headless API endpoint /v1.0/content-structures/{contentStructureId}/structured-contents I want to filter or sort structured content by the date and time field. The results are incorrect and do not...
Backend Functionalities and SVG Icons Fail When Using a CDN
legacy Troubleshooting
Issue After setting up a CDN for static resources, some backend functionalities, such as buttons and dynamic functionalities, stop working.  Browser console displays CORS errors when trying to access...
Order by Last Login Date not Arranging Users in the Correct Order
legacy Troubleshooting
Issue In the Users & Organizations pane, when I sort users by last login date the users are not arranged in the correct order.  Environment Liferay Quarterly Release Resolution In System Settings > Feature Flags...