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Configuring the "Module Definition Timeout"

Issue We needed to programmatically configure the "Module Definition Timeout (seconds)" setting found under System Settings > Infrastructure > JavaScript Loader in the Liferay UI. Specifically, we were looking for a...

After changing image file extension it is no longer visible for selection within a fragment

legacy Troubleshooting

Issue Our team recently noticed that they can't use PNG files anymore and can reproduce it by: Upload PNG file to Documents and Media library (please note that after page refresh Liferay does not show an image preview)...

Sites/Groups Not Searchable in Out-of-the-Box Liferay

legacy

Issue We do not see sites as an option while selecting different asset types in the Type Facet portlet as well as in Blueprint configuration. However, we can see in the Liferay source code that SiteAssetRendererFactory...

Error uploading file: ClassCastException: class com.liferay.portal.repository.liferayrepository.model.LiferayFileEntry cannot be cast to class com.liferay.portal.kernel.model.BaseModel

legacy Troubleshooting

Issue I get an error like this in the logs when uploading a file: Caused by: java.lang.ClassCastException: class com.liferay.portal.repository.liferayrepository.model.LiferayFileEntry cannot be cast to class...

Changes to Site Templates are not propagated to pages

legacy Troubleshooting

Issue Changes made to a site template are not propagated to the pages that use the template. We can see the next error in the server log: [LayoutSetPrototypeMergeBackgroundTaskExecutor:219] Merge fail count...

Is there a way to customize URLs by Web Content Structures?

legacy How To

Issue We would like to know if there is a way to customize URLs by web content structure for SEO purposes. Currently, friendly URLs for web content use the /w/ separator, which can be customized since 2024.Q2. See...

learn-resources.liferay.com:443: Connection reset lines appearing in logs

legacy Troubleshooting

Issue The following warnings have been appearing in the Liferay logs and need to be removed: INFO [http-nio-8080-exec-2][RetryExec:97] I/O exception (java.net.SocketException) caught when processing request to...

Form Rules Only Apply on Preview

legacy Troubleshooting

Issue Form rules don't work when the form is placed on a page, but they do work correctly when previewing the form. Environment DXP 2024.Q4, 2025.Q1 Resolution This issue can happen when publishing a form without...

CVE-2025-2565

legacy Troubleshooting

Issue We would like to know if we are affected by CVE-2025-2565. Environment DXP 7.4, Quarterly Release, 2023.Q4, 2023.Q4, 2024.Q1, 2024.Q2 Resolution Review Liferay's documentation for 2025-2565 to see if your current...

Unable to get session state in 7.4 with call that worked in 7.2

legacy How To

Issue When trying to use Liferay.Session to get the session state I get a null value (utilizing specifically javascript and call Liferay.Session.get("sessionState") and the below error. This worked in 7.2, but does not...

Configuring OAuth2 for Message Board Mailing Lists

legacy How To

Issue Basic authentication for emails is no longer available for Gmail, can we use OAuth2 connection with them? Google Workspace has announced that third-party apps that use only a password to access Google...

Publication to live fails with an error like "Portlet export failed for portlet com_liferay_exportimport_web_portlet_ChangesetPortlet com.liferay.exportimport.kernel.lar.PortletDataException: No Layout exists with the primary key xxxxx"

legacy Troubleshooting

Issue Publication to live fails with an error like: 2025-04-24 13:42:15.663 ERROR [liferay/background_task-8][LoggerExportImportLifecycleListener:226] Portlet export failed for portlet...

Liferay Dropdown Functionality isn't working properly

legacy Troubleshooting

Issue We've discovered an undesirable behavior when using the Liferay drop-down menu. Steps to reproduce: Content Page > Edit > Insert a "HTML" fragment and double click on the fragment Attach the following html...

Unable to Publish Web Content with Error "RangeError: Invalid time zone specified"

legacy Troubleshooting

Issue After upgrading to 2025.Q1.5, any user with the time zone (UTC +10:00) Australian Eastern Standard Time is unable to publish Web Content. After clicking Publish with Permissions, the user remains on the...

How to Connect Documents and Media to a Local File System Using a WebDAV URL

legacy How To

Issue Steps to connect the WebDAV URL with your local machine's file system. Environment DXP 7.4 and above DXP 2023.Q4.0 and above Resolution For Fedora and Linux Machines (Before 2023.Q4.0): Navigate to Documents...

AntiSamyモジュールを無効化しても、Webコンテンツにタグを貼り付けた際、属性が自動的に削除される

legacy Troubleshooting

問題 Webコンテンツを編集時に、タグを貼り付けると、タグの属性が自動的に削除されてしまいます。一例として、 <p oncontextmenu="return false;">Test</p> をペーストすると、 <p>Test</p> に自動的に変更されます。 Webコンテンツの入力のサニタイズは、AntiSamyモジュールにより行われているのは既知だが、...

Resources Not Displaying Correctly in Page Fragments

legacy Troubleshooting

Issue Page fragments that use resources with Freemarker variables in their URLs do not display correctly when the fragment is viewed on a page. <#assign varResource = "resourceName"/> <img...

PATCH Object Request Fails With Mandatory Vocabulary

legacy Troubleshooting

Issue When trying to perform a PATCH request on an object instance to update a field, if the object has a required vocabulary, the request fails with the following error: { "detail": "Select at least one taxonomy...

Module/Theme data persists after undeploying it and clearing cache

legacy Troubleshooting

Issue After removing a deployable module, some of its data can persist despite clearing the cache which includes the osgi/state folder, and all temp and work directories. For example, after removing a custom theme, its...

Unable to cast String to Long error during upgrade

legacy Troubleshooting

Issue When upgrading from Liferay DXP 7.2 to 2025.Q1, setting the fileMaxSize property in the com.liferay.document.library.configuration.DLConfiguration.config file causes an "Unable to cast String to Long"...

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