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Backup fails with Error: Retry total time limit exceeded
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup failed with the below exception: backup[backup-84fd5546d99-gfgfhd] [ERROR] Error: Retry total time limit exceeded -...
Is It possible to implement Datadog in Liferay PaaS environment?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to implement the Datadog monitoring in the Liferay PaaS Production environment? Environment Liferay PaaS Resolution...
Is it possible to use the same CDN using in the Liferay PaaS instance and on the on-premises instance?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to connect the same CDN using in the Liferay PaaS instance to a on-premises instance? Environment Liferay PaaS...
"Driver org.mariadb.jdbc.Driver claims to not accept jdbcUrl" error when trying to deploy 7.4 U98 + or 7.3 U34+
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay service deployment fails when setting DXP 7.4 U98. In the Liferay service logs we can observe the following error: Caused by:...
Troubleshooting Performance Issues in Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Performance issues can manifest in various different symptoms, from 503 Service Unavailable errors to slow page loads. This article...
The database service went offline briefly causing downtime
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The database service went offline briefly causing downtime Environment Liferay PaaS Resolution The database service performs routine...
HTTP/2 Rapid reset attack mitigation in Liferay PaaS (CVE-2023-44487)
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue If you are using HTTP/2, nginx and below tomcat versions, you could suffer from HTTP/2 rapid reset attack (CVE-2023-44487) from 8.5.0...
java.lang.StackOverflowError while deploying Liferay service caused by getSuperLocale
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This error could occur in Liferay PaaS environments, when starting up Liferay. Server will not start. javax.servlet.ServletException:...
UpgradeException while restoring a lower version of Liferay in Liferay PaaS environment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User gets UpgradeException while trying to restore a lower Liferay version backup on cloud environment. For eg: Restoring a DXP...
Need to shutdown servers in Liferay PaaS environment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User needs to shutdown the app server and web server for cloud environment Environment Liferay PaaS Resolution There is no manual way...
Can Client Extensions be deployed in an Liferay PaaS environment?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I want to use Client Extensions with my Liferay PaaS environment. Environment Liferay PaaS Resolution Client Extensions are now...
The "max_connection" variable present in the database service is related to which parameter?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to configure the database service, the following variable was checked "LCP_GCP_DATABASE_FLAG_MAX_CONNECTIONS", what would...
Is it possible to create multiple logins with the same email?
Issue Is it possible that more than one user can have the same email, with different logins? Example: X with ID 0, email: x@xpto.com, password set by x Y with ID 1, email y@xpto.com, password set by y Environment All environments Resolution Unfortunately the Liferay does not support the...
How long does the content remain in the CDN cache?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue What is the policy for cleaning and updating content stored on the CDN cache? Environment Liferay PaaS Resolution The CDN avaliable...
Analyzing traffic and user activity on your Liferay Cloud environment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How can we review inbound traffic and user activity in Liferay Cloud? Environment Liferay PaaS Resolution For inbound traffic, please...
Deployment fails with error "manifest for liferay/dxp:7.3-u6 not found: manifest unknown"
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'm trying to deploy the liferay service but the process fails. The Build logs show this error: Step #1: manifest for...
Deployment is in progress but container is started
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The Overview tab shows, the deployment for one of the services of the build is still in progress (on the UI), but the container is up...
Production deployment fails
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment of Liferay service has failed, and the following message is readable in the logs: WriteConflict error: this operation...
"Invalid host name" warning message found in logs
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While checking the logs of the Liferay service you can notice the following trace: Aug 21 10:45:46.359 build-3452...
The folder structure in the downloaded backup is different from the folder structure in Liferay Service Shell
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The folder structure in the downloaded backup is different from the folder structure(/opt/liferay/data/document_library) in Liferay...

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