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Cannot upload files larger than 1GB in size to Document Library when clamAV is enabled
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Big files (>1GB) cannot be uploaded to the Document Library in SaaS/PaaS environments with clamAV enabled. Some errors related to...
Limiting the Number of Search Results and Mitigating "Result window is too large." Errors when Using Elasticsearch via index.search.limit and index.max_result_window
Every functionality that relies on search engine queries in Liferay can return a maximum of 10,000 results by default. This applies to Search Bar widget searches, search toolbar searches, search REST API usages, and other functionalities leveraging Liferay's Search Framework and search...
Backup service permission error: does not have storage.buckets.get access
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup service is not working properly and the following error is found in the logs: [ERROR] Error: customer-X (mailto:customer-X)...
Jenkins builds failing in Liferay Paas
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Jenkins builds are failing. We can see below trace in ci logs okhttp3.internal.platform.Platform log WARNING: A connection to...
How to enable ModSecurity and Check if it's Working (Liferay PaaS)
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to enable ModSecurity in Liferay PaaS and test whether it is working or not. Environment   Liferay DXP 7.4 Resolution Follow the...
Troubleshooting Unexpected Open Ports in Liferay PaaS
Issue When performing a network scan on a Liferay PaaS environment, ports 80, 443, and others appear to be in open state. Will this allow HTTP requests to be successful? Environment Liferay PaaS Resolution This behavior is expected and does not represent a security threat. Liferay PaaS...
Avoiding 'q param' and caching of Favicon in the browser
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever users navigate to different pages, a new Favicon gets requested each time by generating the new values of the q param which...
Chances of vulnerabilities like SWEET32
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to fix the following vulnerability of the old cipher suites while performing the security test? Description: "SSL connection to...
How can I restart just one Liferay node from the Cloud Console?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue One node isn't working as expected, but I don't want to redeploy the entire Liferay service. Environment Liferay PaaS Resolution To...
Why the Memory Metrics in Liferay PaaS differ from Liferay DXP
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Explain why the memory metrics for the Liferay service shown in Liferay PaaS differ to those shown within Liferay DXP Environment...
How to set up antivirus scanning of files uploaded to Liferay Documents & Media in Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Customers who aren't familiar with Docker can't easily setup ClamAV in Liferay PaaS. How to setup ClamAV in Liferay PaaS to antivirus...
Behaviour of the Liferay Infrastructure on Liferay PaaS when a Headless API is called during deployment
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue 1. What will be the behavior of the Liferay Infrastructure on Liferay PaaS when a Headless API is called via 'Postman' or any other...
Why High Memory Consumption for Backup Service during Automatic Backup on Liferay Cloud
Issue When an automatic backup is triggered by the system, the memory utilization (for backup service) is more than 80%. However, the backup service is working fine for both automatic and manual backups. If the memory utilization is high then is there any issue or it's normal?...
Check the Java version in Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You want to know which Java version is running. Environment Liferay 7.2+  Liferay PaaS Resolution You can run the following command...
Webserver deployment fails with error "Desired service spec customDomains exceeded the max limit"
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'm trying to deploy the webserver service but the process fails.  The Build logs show this error: DEBUG Deployment interrupted:...
Error "The SSL certificate does not match the SSL private key"
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The deployment process failed with the following error message: Some error has happened during the build. Try again. [{"message":"Bad...
Deployment failure due to invalid Environment Variable name
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The deployment process failed with the following error message: Some error has happened during the build. Try again. [{"message":"Bad...
Jenkins build failed with exception of "no artifacts found that match the file pattern build"
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Jenkins builds are failing with the below errors for all the branches (in all environments) Found LiferayCloudProject_v2_0_0 ...
CPU utilisation is going greater than the 100%
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue During backup, the CPU utilization is greater than 100% in the monitoring section of the backup service. Is this abnormal in this...
Unable to activate ModSecurity
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to activate ModSecurity or add new rules following the official documentation, it doesn't work. The debug log is turned...

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