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Configuring an external Web Application Firewall (Akamai) in PaaS
Issue How to configure an external Web Application Firewall (Akamai) in PaaS? Environment Liferay DXP 7.4 Resolution Configuration of the external Web Application Firewall (Akamai) with Liferay Cloud comes under a third-party application and Liferay Support is limited in assisting with...
Storage details are not available in plans and usage page
Issue When we try to check storage usage for the Cloud project under Plans and Usage, we do not receive any information in the storage section. Environment PaaS, SaaS Resolution Storage use details are not currently available on the Plans and Usage page. Please open a Help Center ticket...
If the user selects 'I disagree' for the Terms and Conditions, will they be logged out?
Issue Does it log out the user if they select 'I disagree' on the Terms and Conditions page? Environment DXP 7.0+ Resolution No, only a popup should be displayed to the user: Additional Information Terms of Use    , knowledgeArticleType: reference, legacy: true, name: If the user selects...
What is the default behavior when users click 'I agree' or 'I disagree' at the Terms and Conditions?
Issue What is the default behavior when users click 'I agree' or 'I disagree’ button at the Terms and Conditions? Environment DXP 7.0+ Resolution I agree: If accepted, the user is redirected to the home page or to change the password I disagree: If declined, the following popup message...
Where is the logic for handling the actions for the Terms and Conditions page?
Issue We would like to override the behavior of the default Terms and Conditions that can be activated in Liferay. Where is this logic located in the code? How can we override it? Environment DXP 7.0+ Resolution An older article: Terms of Use describes how you can set your own TOS. This...
Group Memberships are being removed after signing in via SAML after upgrading to 2024.Q2 from 2023.Q4
Issue We have observed that some users's existing group memberships are missing after they login via SAML(Okta). Environment Quarterly Release 2024.Q2 Resolution This is due to the change reported in these articles: Creating and Managing User Groups  Importing User Groups’ Memberships...
When using 3G, "Related Asset" is not selected immediately
Issue There has been an observed delay when trying to select a "Related Asset" within "Web Content" when using 3G internet speed. Instead of the "Related Asset" being selected immediately, there's a delay and other processes need to finish first before there is a success message....
The account email address is set to null
Issue When updating a custom field at the account entry, the account email address is set to null Steps to reproduce: Create a new Account, “Account”. Attach an e-mail address “abc@liferay.com” to the account entry – the easiest way is to either use API (e.g. patch account) or use a...
globalThis.process?.argv object contains an array set
Issue The globalThis.process?.argv object contains an array set in DXP 7.3, but in the latest release 2024.Q2.6, this is null or undefined.  Environment Liferay DXP [all versions] Resolution In this scenario, Liferay can't do much about this since that globalThis.process?.argv was an...
Error during file indexing: ClassNotFoundException: org.bouncycastle.asn1.ASN1Encodable
Issue When indexing files, the process fails (terminates abruptly) and the following information is printed in the logs: org.bouncycastle.asn1.ASN1Encodable cannot be found by com.liferay.shared.dependencies.pdfbox_1.0.2: WARN [liferay/background_task-5][IndexerWriterImpl:188] Error...
How to change the . (dot) characters to hyphens (-) in Web Content article friendly URLs?
Issue We have several Web Content articles where the friendly URL contains some dots and we would like to have hyphens instead. Changing them manually is not only hard but we would also like to implement a workflow to make sure that they are replaced with hyphens in the future....
The PageId changes each time the page is edited causing the category filter value to change each time.
Issue We are building a page which displays a Collection of “How to” Web Contents using a variety of Categories. As an alternative to using the Collection Filter to display the content of one category, we would like to use an image and text fragment which when clicked on, performs the...
Repeatable Form Fields take more than One-Click to Repeat
Issue When adding repeatable fields in a form, the form fields take more than one click to repeat   Environment Liferay 2024.Q1 Resolution This behavior is intended and introduced as a result of LPD-1720 When rapidly adding multiple repeatable fields in heavy forms, conflicts occurred...
Content Pages and Fragments are not getting indexed after Saving
Issue We are using Remote Elasticsearch, and noticed that it does not index content page or fragment on save Once we add or update a HTML fragment on a content page, the page will not be returned, when searching for the newly added content Environment Liferay DXP 7.3 Resolution Normally,...
Check plan MALUs (Monthly Active Logged in Users) in Liferay SaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A client of Liferay SaaS needs to check the metrics for MALUs (Monthly Active Logged in Users). Environment Liferay SaaS. Resolution...
Document and Media Storage Breakdown on cloud shell
Issue There is an issue with the breakdown of document_library storage. In certain cases, document media occupies a larger amount of space, causing the cloud shell to become unresponsive and consume excessive CPU while calculating the size. Environment Liferay PaaS Resolution 'Nice'...
Is it expected for fragments using the getContent() selector to display non-alphanumeric characters from HTML, or XML, for Journal Article content?
Issue When creating a Fragment with an itemSelector field configured to select a Journal Article, the displayed content includes unexpected characters, such as "]]>" at the end. This issue does not occur when the itemSelector is configured to select a Blogs Entry. Here is some of the...
Language Keys are processed as Literal Text in custom MVC Portlets
Issue When creating a MVC Portlet that leverages language keys, language key output is presenting as the literal text, rather than the key value For example:  Language key in view.jsp: <b><liferay-ui:message key="languagekeys.caption"/></b>  Language Key Value in language.properties:...
Accessibility issues with the Underline button in CKEditor
Issue When using CKEditor, there is an underline button available. If you use it, the text will be inserted within u elements. This fact causes some HTML validators to report an accessibility issue based on WCAG SC 1.3.1. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The u...
Custom Themes are no longer shown as Site Templates in DXP 7.4
Issue In Liferay DXP 7.3, custom themes were seen under Site Templates Pop Up (Control Panel > Site > Choosing the template). However, in Liferay DXP 7.4, custom themes do not come under Site Templates, and is rather inconvenient to pick a theme. Environment Liferay DXP 7.4 Resolution It...
Vulnerability: Robots.txt file must not be accessed and should be blocked
Issue Encountered a vulnerability issue with the robots.txt file and the vulnerability test suggests preventing the robots.txt file from being accessed. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The robots.txt file is not itself a security threat and it might be a false...
Calling UserImporter in com.liferay.portal.security.exportimport.api throws unsatisfied references error.
Issue On 7.3 we are using this class to Import users from a SamlProvider: com.liferay.portal.security.exportimport.UserImporter.importUser(long companyId, String emailAddress, String screenName) We call the service by using the @Reference annotation @Reference(unbind = "-") public void...
Error "Portlet is temporarily unavailable" appears for Category Facet widget
Issue When an invalid ID is passed as the value of the category field in the URL, all the widget shows the error "Portlet is temporarily unavailable". As a result, all the widgets should show the message "No Results available".  Steps to reproduce: Start the clean instance of Liferay DXP...
Not able to paste image directly into the CKEditor (Web content)
Issue Not able to directly paste the image in CKEditor (Webcontent). Steps to Reproduce: 1. Start Liferay Quarterly Release 2023.q4.4. 2. Navigate to Product Menu > Web Content > Click 'New Button' and then 'Basic Web Content'. 3. Give it a name, let's say 'Test'. 4. Now, add some...
How to run Gradle Build for offline Environment?
Issue How to build the Gradle workspace offline? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The below points cannot be consider official solutions. Please take these as simple suggestions that could be verified as workarounds: Consider setting up an internal repository like...
Dump of a Single Table from Liferay Database in PaaS
Issue How we can take the dump from the Liferay database of a particular table? Environment Liferay DXP 7.4 Resolution The Liferay DXP Cloud product doesn't offer such a possibility to take the dump of a single database table. You can only backup (and restore) a full database dump,...
Facing UI error in the AI creator when adding the API key
Issue AI creator is not working; it is showing the UI error when adding the API key to the Liferay instance. Steps to reproduce: 1. Start the server. 2. Navigate to the Global Menu → Control Panel tab → Instance Settings (under Configuration). 3. Click AI Creator under Content and Data....
Additional user who can read the log file for the build in Jenkins (PaaS)
Issue An additional user in Jenkins is required (other than the default one with user ID 'customer') who can read the log file for the build. Environment Liferay DXP 7.4 Resolution The CI service (Jenkins) is currently built to meet all of the existing needs and use cases. However, there...
GitHub Token Leak Exposure
Issue GitHub Personal Access Token has been leaked in a public Docker container hosted on Docker Hub. Some of the malicious packages like testbrojct2, proxyfullscraper, proxyalhttp and proxyfullscrapers work for file-matching extensions like .py, .php, .zip, .png, .jpg, and .jpeg. If...
Builds fail due to org.jenkinsci.plugins.github_branch_source.ApiRateLimitChecker$RateLimitCheckerAdapter checkRateLimit
Issue Jenkins is failing while creating the DXP cloud build and the following errors are observed: ERROR: org.jenkinsci.plugins.github_branch_source.ApiRateLimitChecker$RateLimitCheckerAdapter checkRateLimit ERROR: LocalChecker for rate limit was not set for this thread. Configured using...
SSL errors when configuring a private repository in Liferay PaaS
Issue You are using a private repository and while trying to configure it for the CI service you notice the webhook is not automatically created Also the following logs are shown in the INFRA environment Aug 13 16:11:14.665 build-6 ci[ci-0] [DXP Cloud] The value set for...
HTTP Strict-Transport-Security Header in Liferay
Issue Is HTTP Strict-Transport-Security Header enabled in Liferay? Environment Liferay DXP 7.4 Resolution Liferay enables HTTP security headers such as 'http.header.secure.x.content.type.options', 'http.header.secure.x.xss.protection', 'http.header.secure.x.content.type.options' by...
How to choose a default layout template
Issue We wonder if it is possible to configure a default layout to be chosen when a new widget  page is being created. Normally we do not use OOTB Liferay layouts, using our own developments instead (the red ones). Is there any way to choose our own layouts? Environment Liferay Portal...
Accessing Sitemap of a Child Site
Issue Is the sitemap of a child site separate from the parent site? How to access the sitemap of the child site? Environment Liferay DXP 7.4 Resolution A child site is similar to a parent site, they help to organize sites hierarchically and let you share content between the sites easily....
Is it possible to search web content using wildcards or a 'contains' clause?
Issue Entering keywords in the search bar can only search for the Web Content at the beginning of the keyword. For example, if there’s a web content named “Text_name”, the users can find the web content typing “text” in the search bar, but when the user types “name”, no results are...
No Documents are returned when using a Filter through Headless API
Issue I am able to retrieve documents using the Headless API successfully if no Filters are specified. However, when using a Filter, no results are returned. This might happen when working with endpoints like /o/headless-delivery/v1.0/document-folders/{documentFolderId}/documents...
Form View in Workflow
Issue When an admin receives the multi-step form created by Objects to review, the form data is visible on a single page instead of page by page. Steps to reproduce: 1. Create a multistep form with the help of Liferay objects (Building Multi-Step Forms With Liferay DXP Objects) 2....
ElasticsearchStatusException: Action/metadata line [1] contains an unknown parameter [_type]
Issue When upgrading our Cloud Stack, we have found a problem with the Search Service. The following error is shown in the logs: Caused by: java.lang.RuntimeException: ElasticsearchStatusException[Elasticsearch exception [type=illegal_argument_exception, reason=Action/metadata line [1]...
Listing URL-s from Sitemap.xml
Issue Does Liferay have any tools or scripts which will allow us to get a list of all the URLs which are included in the full site map? Additional Information Change the Sitemap format in Liferay DXP: By default, the sitemap is spread across multiple pages for better performance,...
HTTP Security Headers Missing on 404 pages
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While adding the below security headers in nginx.conf file of the web server: add_header Referrer-Policy "no-referrer"; add_header...

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