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Service Builder Tool 1.0.478 gives "Unable to parse package path from..." Error in Windows
legacy Troubleshooting
  Issue After cloning https://github.com/liferay/liferay-blade-samples.git, Windows OS users may run into the following error: Task :apps:service-builder:basic:basic-service:buildService FAILED Building Foo Unable to...
Liferay Artifact missing from Maven Repository
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these...
When inviting users to a Publication, some of them are not shown
legacy Troubleshooting
Issue When trying to invite users to a Publication, some of them don't show up in the "Invite Users" box, despite having the Publications User role. Environment Liferay DXP 7.4 Quarterly Releases Resolution The users...
Restricting impersonation to allow only a single users impersonation at a time
legacy
Issue An Impersonator should be able to impersonate only one user at a time. Currently, Liferay supports multiple users to be impersonated, at the same time in the same browser. We tried to find any properties which...
Large number of records on the SamlSpSession table
legacy Troubleshooting
Issue There are a large number of records on the SamlSpSession table, which is causing issues with my upgrade. Environment Portal 6.2 DXP 7.2 All DXP versions Resolution Extra records can be removed using the...
Email are not sent from Liferay when Office365 is used as the server
legacy Troubleshooting
Issue Emails are not sent out from Liferay In the log, we see the following error: liferay[liferay-7] [dxp] ERROR [liferay/mail-6][MailEngine:74] Unable to send message: 535 5.7.139 Authentication unsuccessful, the...
Change of file names when documents are saved to data\document_library
legacy
Issue When saving files to the store, Documents and Media used to use the version label (e.g "1.0") as the file name (prior to Update 72). As of Update 72, file names look like this:...
Search Facet and Total Counts Accuracy and Dynamic Permission Inheritance
How To
Overview Each search response includes the total result count and the count for each facet bucket. This applies to Liferay's faceted searches: from the Search Bar or a Headless Search API call. These counts are not...
'ConfigurationProviderUtil cannot be resolved' after upgrading
legacy Troubleshooting
Issue We've begun updating to the dxp:2023.q4.4 version and encountered the following error while building the code on the 2023.Q4.4 baseline:...
Existing template is not found when creating a web content in Global Site
legacy How To
Issue When trying to add a Web Content in a new created template under the Global Site, the new template is not displayed or available to select. Environment DXP 2023.q3.4 Resolution This is the expected behavior. The...
Getting session ID from groovy script embedded in a workflow definition
legacy Troubleshooting
Issue I have an SEO requirement to track some information for my website. To that end I have inserted a groovy script in a workflow, which gets the user session, but it returns a null session ID. Steps to reproduce: 1....
How to resolve duplicate Anonymous Users
legacy Troubleshooting
Issue My upgrade failed with the following error: failed upgrade process for module com.liferay.user.associated.data.web com.liferay.portal.kernel.upgrade.UpgradeException:...
How to Query for Javascript Alerts in Web Content Articles across multiple sites
legacy How To
Issue How do I search for Javascript Alerts that are located in Web Content Articles across different Liferay sites?   Environment Liferay 7.4   Resolution The overall approach towards querying the alerts is: Get a...
Custom Facet displays encoded term values
legacy Troubleshooting
Issue After setting up a custom facet on a search page, it only shows encoded values. The custom facet is configured with an Aggregation Field that includes a sortable search field. Environment DXP 7.2...
When a web content is copied, only its title is changed for default language
legacy Troubleshooting
Issue When copying content, the suffix "(Copy)" is only added to the title in the default language. Shouldn't it also change in the rest of the languages? In our example, if the copied content becomes "prueba copia...
Search results are displayed in different orders each time randomly
legacy Troubleshooting
Issue When searching for the same word, the list of results can appear in different orders. This happens even when there's a Sort widget in the search page. Environment Quarterly Release 2023.Q4 Resolution This...
Chances of vulnerabilities like SWEET32
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to fix the following vulnerability of the old cipher...
How can I restart just one Liferay node from the Cloud Console?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue One node isn't working as expected, but I don't want to...
Retrieve display page template configured in web content article
legacy How To
Issue The goal is to retrieve, via Liferay's API, when a web content article is associated with a Display Page Template. Environment Liferay DXP 7.4+ Resolution Attached is a Groovy script as an example, through which...
Is it possible to manage resources per instance in Liferay?
legacy
Issue You have a Liferay server and several virtual instances, and want to know if it’s possible to configure resources for each virtual instance. Environment DXP 7.2+ Resolution Unfortunately handling...
Publish button inaccessible with long titles
legacy Troubleshooting
Issue A long Web Content title forces the top menu bar, hiding the publish button and preventing the user from saving the changes made. Environment Liferay DXP 7.4 Resolution To solve this behavior, open a Help...
Limiting the Number of Search Results and Mitigating "Result window is too large." Errors when Using Elasticsearch via index.search.limit and index.max_result_window
Troubleshooting
Every functionality that relies on search engine queries in Liferay can return a maximum of 10,000 results by default. This applies to Search Bar widget searches, search toolbar searches, search REST API usages, and...
What is the minimum Database Privilege Required for Liferay?
legacy
Issue Is it safe to limit the database permissions in any way? Can it be customized to use the minimum amount of Database Privilege and still be functional?  Environment DXP 7.0+ Quarterly Release Resolution...
Wrong guest view permission assigned to images inserted into message boards threads (not following the thread's guest view permission)
legacy
Issue if there is no private page on a site, and we create a message boards thread with "Viewable By"="Site Members", and you insert an image in the message (with the editor's image icon), that image will in the Documents...
How can I send notifications to an specific role or user programmatically using workflows
legacy How To
Issue How can I assign workflow tasks to multiple users by Scripted Assignment, but not by assigning tasks to a role? Environment Quarterly releases 7.4 7.3 Resolution One common requirement is to...
Documents Modified date changes if documents are moved between folders
legacy
Issue If we move documents between folders their Modification date is updated even if the document itself has not been modified. Environment Liferay 7.3+ Resolution The actual behavior is expected and a...
Including custom language keys in a custom theme
legacy How To
Issue Is it possible to include language keys from a language module in a custom theme? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4. Quarterly Releases. Resolution At this moment, there is no way to...
BaseUpgradeServiceModuleRelease not available in 7.4 anymore, is there a replacement class?
legacy
Issue The class BaseUpgradeServiceModuleRelease was previously available in 7.3 and below and is used as a start/stop method to override and be used as a service tracker.  Environment DXP 7.4+ Resolution This class...
Whitelisting IPs in Liferay Cloud
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You need to enable an IP or set of IP addresses to access your...
EXT module override is not being applied in 2023.Q3.3+ from ${liferay.home}/osgi/marketplace/override
legacy How To
Issue Adding an EXT module override in ${liferay.home}/osgi/marketplace/override no longer functions. Environment Liferay DXP Quarterly Release 2023.Q3.3 and later releases Resolution To workaround this behavior for the...
NoSuchResourceActionException when navigating to Orders admin page
legacy Troubleshooting
Issue When navigating to Applications Menu → Commerce →  Orders, the following error is thrown by the Liferay log: ERROR [http-nio-8080-exec-9][SearchPermissionCheckerImpl:159] null...
There are invalid rule expressions while saving form
legacy Troubleshooting
Issue It's possible to save a Form with fields removed from the Form Builder that make part of a rule. Steps to Reproduce : 1. Go to Content&Data > Forms 2. Create a new Form 3. Add two fields: Text Field and Date...
Getting Error 'java.io.IOException: Unable to include JSP'
legacy Troubleshooting
Issue User has encountered similar error post installation of a liferay hotfix: ERROR [https-jsse-nio-0.0.0.0-8443-exec-29][DynamicIncludeUtil:81] java.io.IOException: Unable to include JSP...
Cannot upload files larger than 1GB in size to Document Library when clamAV is enabled
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Big files (>1GB) cannot be uploaded to the...
Accessing Glowroot through the Liferay url returns a 404 error after updating from 2023.Q4 to 2024.Q1
legacy Troubleshooting
Issue Error 404 occurs when accessing Glowroot through Liferay at /o/glowroot/ after migrating from version 2023.Q4 to 2024.Q1 Error in logs: 2024-04-11 12:51:40.306 WARN  [http-nio-8080-exec-46][code_jsp:161]...
Color Field Error when using Web Content Structure
legacy Troubleshooting
Issue When using the "Color" Field in a Web Content Structure, it doesn't save the previously selected value and the "Color" field doesn't load. Steps to reproduce: Create a structure, add at least one "Color" field...
WebDAV authentication with username and password has not been working since 2023.q4
legacy How To
Issue Until version 2023.q4 (excluding), the standard authentication (using username and password) to connect to WebDAV worked correctly. Since this version, such authentication has been disabled. Environment 2023.Q4...
user_ .modifiedDate table changes upon User Login
legacy
Issue When a user logs in, Liferay is changing the user_ .modifiedDate value in the database table.    Environment Liferay 7.4   Resolution The behavior where user_ .modifiedDate field is modified upon User Login has...
Database Permissions Required for Liferay
legacy
Issue Could you please provide us with a list of Database Permissions required for Liferay to function? (We are optimizing our application security concerning the Database) Environment Liferay DXP 7.1...
Liferay userGroup view permission not working
legacy Troubleshooting
Issue Post assigning VIEW permission of 'UserGroup' to a role, assigned users are able to perform all the operations on UserGroup, i.e. there is no restriction. Steps to reproduce: Create a custom regular role,...