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Issue While integrating RESTeasy JAX RS dependency in Liferay DXP projects, customers may notice the below messages in the server logs: SEVERE [fileinstall-/home/liferay.com/7.0/osgi/war] org.apache.catalina.core.ApplicationContext.log Patterns, regex or servletNames must contain a...

Issue Liferay recommends that the database should be encoded with the character set UTF-8 to display all of its supported character sets (Preparing a Database) Explicit UTF-8 collation within SQL Server has been introduced with SQL Server 2019 only Environment Liferay DXP 7.0+ Resolution...

Issue Steps to Reproduce: 1. Create a page on running Liferay 6.2. 2. Upgrade connected DB of Liferay 6.2 to Liferay 7.2 3. Start Liferay 7.2 server and do full reindex. 4. Check for page template is not available. Environment Liferay DXP 7.2 Resolution The problem is that you are...

Issue You might have some trouble in figuring out how the URL for Environment Liferay DXP 7.2+ Resolution Guide through an exact example: The URL pattern you should use looks like this: /o/adaptive-media/image/id/Thumbnail-300x300/url.png?t= Upload an image to Documents and Media Open...

Issue After removing the OSGI/state folder and restarting the application, JSP fragments modules lose the status "Resolved" and get back to "Active". Environment Liferay DXP 7.2 Resolution Upgrade to fix-pack 5 or higher; or Request a hotfix with the LPS-102027 fix. Additional...

Issue After configuring a secure mail server in Control Panel > Server Administration, the email notice for a new account created (or any other mail coming from Liferay DXP) is not sent. Instead, the stacktrace below is shown on the logs. 2020-06-01 15:30:21.926 ERROR...

Issue When deploying layout templates with Freemarker code e.g. like the below: <span>${languageUtil.get(locale, "read-more")}</span> <span>${sessionClicks.get(request, "test", "My Test")}</span> A stacktrace will appear in the server logs: INFO...

Issue Publishing from Staging takes a very long time Staging performance issues when publishing content Environment Liferay Staging Resolution The most common cause of this is trying to publish large amounts of data at a time. Best Practice is to "publish small, publish often". Don't...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is there any way to deploy updates for only one Liferay PaaS service at a time? Only a minor configuration change is needed, and it...

Issue Receiving warnings in the log during the upgrade process about truncated titles/descriptions for certain articles. Example: WARN [ForkJoinPool-5-worker-2][UpgradeJournalArticleLocalizedValues:192] Truncated the description value for article 12345 because it is too long WARN...

Issue Using Oracle and having a NULL dictionary in the table Configuration_ for the configurationid org_apache_felix_cm_impl_DynamicBindings, the below error will appear: java.lang.RuntimeException: org.osgi.framework.BundleException: Exception in...

Issue After what looked like a successful upgrade attempt from Portal 6.2 to DXP 7.2, various errors are encountered when starting up the 7.2 bundle (including Failed upgrade process errors relating to the DDM module), and portlets in the UI are replaced with a message that notes: "This...

Issue When updating to Liferay DXP 7.2 Fix Pack 4 or Fix Pack 5, you may encounter the following error when using GraphQL: 2020-02-25 10:48:50.588 ERROR [http-nio-8080-exec-8][AuthVerifierFilter:62] java.lang.NullPointerException java.lang.NullPointerException at...

Issue When the password is changed, users get a notification email. I would like to change the template of that email. Environment Liferay DXP 7.0+ Resolution Navigate to Control Panel > Configuration > Instance Settings On the "Configurations" tab scroll down to "Email Notifications"...

Issue After installing Liferay DXP 7.1 Fix Pack 17 or Liferay DXP 7.2 Fix Pack 5, customers using Liferay may notice an error at startup: ERROR [Start Level: Equinox Container: 03872104-7588-4c48-9e30-b4e53004033b][SimpleCaptchaImpl:93] bundle com.liferay.captcha.api:2.0.21...

Issue How to find the default CKeditor version in the Liferay instance. Environment Liferay DXP 7.0 Liferay DXP 7.2 Resolution Steps to find the version of the CKeditor in the Liferay instance: In the portal, click on "add the blog entry" which will open the CKEditor in the UI of the...

Issue The below error is thrown at runtime while deploying the developed module. org.osgi.framework.BundleException: Could not resolve module: com.test.java.service [1103]_ Unresolved requirement: Import-Package: com.liferay.portal.kernel.util; version="[9.13.0,10.0.0)"_ [Sanitized] at...

Issue From one of the nodes, when uploading a document or creating web content, it's available under the content section in the other node. But when creating a page, adding the uploaded docs and existing web content on the page, it's not getting reflected in the other node until and...

Issue When working in a Portal 6.2 EE environment with JBoss EAP 7.0, a web server and a patching level lower than portal-167-6210, the Liferay home page, when displayed on MS IE11 and MS Edge, will be blank  Environment Portal 6.2 EE portal-167-6210 or lower Resolution Set...

Issue I would like to disable the Document Library File Rank Service In Liferay Portal 6.2 and DXP 7.0, there used to be a property which is now removed: dl.file.rank.enabled=false Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution As of DXP 7.1, the Document Library File Rank...

Issue I have issues with a Marketplace app, so I try to reinstall it I uninstall the App through the UI (from Control Panel > Apps > App Manager) I purchase the App again from the Marketplace (Apps > Store) Once it is Purchased, I click the Install button next to the App Result: I get an...

Issue Is there any option to update the Liferay's default CKeditor version? Environment Liferay DXP 7.0    Resolution For example, the default CKeditor version for the fix pack 90 is "4.11.3", and the version for the fix pack 93 is "4.13.1".  As per the business needs to update the...

Issue If I deploy a fragment, it works fine for the first time. But when I stop the server, delete osgi/state folder, and restart it, the fragment fails to resolve. It needs to be restarted in gogo shell to go to resolved state. Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution...

Issue Post portal upgrades from DXP 7.0 to Liferay 7.2, under the control panel, pages like the site, user organization, etc are not visible and getting UI error as "XXXX is temporarily unavailable" Environment Source version: Liferay DXP 7.0 Destination version: Liferay DXP 7.2...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to download more logs as the default "Download Logs" option is downloading only 10000 lines of logs? Environment Liferay PaaS...

Issue In Liferay, we have a feature of configuring different portal-{WebID}.properties (portal-ext.properties) for each instances. This configuration is not working in DXP 7.2 with fixpack dxp-2 and above. Environment Liferay DXP 7.2 with fixpack dxp-2, dxp-3 and dxp-4 Resolution The...

Issue The preview is not generated for the documents in the Document and Media portlet. The following warn messages are thrown in the logs, INFO [liferay/document_library_pdf_processor-1][SocketOpenOfficeConnection:114] trying to (re)connect...

Issue How to read the configured properties in the portal-ext.properties file from the custom module or custom portlet? Environment Liferay DXP 7.1 Resolution Please Note: The following procedures involve customizations that are beyond the scope of Liferay Support.  Please exercise...

Issue The email notifications are not sent successfully when configured with smtp.office365.com. The below errors are observed while mail is being sent. 1) 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [MA1PR01CA0089.INDPRD01.PROD.OUTLOOK.COM]...

Issue To configure multiple virtual hosts on one site(for example, both www.aaa.com and aaa.com). The Virtual Host can not be configured by using both of the different hosts. Environment Liferay DXP 7.2 Resolution "aaa.com" and "www.aaa.com" are considered as two different domains. Prior...

Issue Is there any option to configure or upgrade the Log4j version in the existing Liferay DXP instance? Environment Liferay DXP 7.0 Resolution By default, Liferay DXP 7.0 is pre-bundled with the log4j 1.2.17 version, so this may be the highest version of the Log4j supported for this...

Issue This article will outline a basic walkthrough on how-to deploy Liferay 6.2 SP 15 on Jboss EAP 6.2 specific to EAP version.          Environment Liferay 6.2 JBoss EAP 6.2  Resolution Prerequisite Download 6.2EE-SP-15 version of the Liferay Portal .war file Download 6.2EE-SP-15...

Issue Groovy script to clear the stale data in the lock_ and backgroundtask tables Environment Liferay DXP 7.2+ Resolution In the log, similar to the below info may be thrown which shows that there may be some stale data is available which might not be allowing to perform the task. If...

Issue A Liferay instance is configured to work with a default language A and other languages B, C, etc. None of the configured languages (A, B, C, ...) are English (US). A non-default language (B, C, ...) lacks some translations and they are then shown in English.  Could the backup...

Issue A new Content Page is created and a widget is added to it. There is no kebab menu on it (3 dots) and there is no Look and Feel Configuration button either. Environment Liferay DXP 7.2 Resolution The menu is no longer visible, create a Widget Page in order to have widgets with the...

Issue After deploying the jar, it gets deployed and started successfully with the following error on Liferay logs. Also, the table gets created but there is no entry in Release_ and ServiceComponent table. ERROR...

Issue After updating to SP1 (fix pack dxp-2) on DXP 7.2 the $[Liferay-home]/work folder is no longer there or no longer generates new content Environment DXP 7.2 SP1 or above. Resolution The $[Liferay-home]/work folder was used for two purposes: Save the precompiled JSP files from each...

Issue After upgrading to JDK 11, the server can not be started due to the following error: 2020-03-16 16:47:50.470 ERROR [Start Level: Equinox Container: 410b06f5-944b-4fec-9bb5-b201d26d48c7][DDMExpressionFunctionTrackerImpl:93] bundle com.liferay.dynamic.data.mapping.expression:4.0.4...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue On RHEL7.7, the authentication code (captcha) on the password reissue...

Issue After deploying a customization on Liferay 6.2 there are xerces related error on server restart Apache xerces error in the logs after module deployment Environment Liferay 6.2 and JBoss EAP 7.0 Resolution This is caused by two versions of xercesImpl.jar being called: Liferay 6.2...