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Unable to export site pages with circular references
legacy Troubleshooting
Issue When trying to export pages, a null error is shown in the UI. Environment Liferay DXP 7.4 (equal to or below Update 66) Resolution Upgrade to Liferay DXP 7.4 Update 66 or higher to resolve the issue. Or...
OpenID Connect Error - "Signed JWT rejected"
legacy Troubleshooting
Issue When configuring authentication using OpenID Connect, login fails and the following error is reported: Unable to validate tokens: Signed JWT rejected: Another algorithm expected, or no matching key(s) found...
Gradle PKIX Certification Error for Maven Policy
legacy Troubleshooting
Issue We are configuring a new environment and observing what looks to be a gradle license or certification related issue given the below error: openssl config failed system library no such process Failure build failed...
How can I disable the Navigation Categories portlet filtering for the Asset Publisher portlet?
legacy Troubleshooting
Issue Navigation Categories portlet displays Asset Publisher portlet entries based on category selection.  Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...
Adaptive media not miniaturized after trying to adapt remaining
legacy Troubleshooting
Issue When trying to adapt media that were not automatically adapted using the "Adapt remaining" function, an error is shown in the UI and in the logs it may be possible to see the following error or warning:...
Elasticsearch nodes are not discoverable
legacy Troubleshooting
Issue Getting the below errors in the elastic search server, and hence the search is not working: [WARN ][o.e.d.PeerFinder ] [node1] address [10.199.131.143:9302], node [null], requesting [false] connection...
'Disable Autoscaling' button is disabled
legacy Troubleshooting
Issue The user is unable to click on the 'Disable Autoscaling' button. Environment Liferay DXP 7.4 Resolution This issue usually happens when the user provides the Service Id different than the liferay. To...
Unable to search users in admin portal
legacy Troubleshooting
Issue Re-indexing has been ongoing for quite some time, and certain users are not being searched in the admin portal or control panel section. Environment Liferay DXP 7.1 Resolution If the above issue arises in a...