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Address already in use
legacy Troubleshooting
Issue You might encounter an error during portal startup or during starting an upgrade process where you see the following logs: ERROR [Start Level: Equinox Container:...
Cart checkout: cannot return back to billing address step
legacy Troubleshooting
Issue When unchecking "use shipping address as billing address", and then providing the same address for shipping and billing, end user cannot go back and change the billing address to something else, because that step...
The required fields are not requiring the user to fill in when switching languages ​​in instance settings
legacy Troubleshooting
Issue The required fields are not requiring the user to fill in when switching languages in instance settings Steps to Reproduce: 1. Navigate to Instance settings > Localization 2. Change the language to any other...
Title field appears in wrong format when related
legacy Troubleshooting
Issue The title field appears in the wrong format when related Steps to Reproduce: 1. Menu portlet > Control panel > Objects 2. Create Custom Object A 3. Create Custom Object B with a Date field 4. Create a...
The document cannot be accessed if the title contains special characters
legacy Troubleshooting
Issue The user wants to access the document using a URL (with special characters) without uuid and timestamp An error occurs when accessing a file using a URL without a UUID if the file name contains a + or a %...
Mark searchable toggle button by default OFF while creating new web content
legacy
Issue We would like to mark the searchable toggle button switched OFF by default in basic web content while creating new web content. Currently, while creating new web content, the searchable toggle button is ON by...
Error with custom workflow when deleting/deactivating users
legacy
Issue We would like to know what happens when a user who has open workflow tasks is deactivated or deleted. We have seen that deleting or deactivating gives us an error for a open task that has a custom flow made by...
XSS and Web Content editing
legacy Troubleshooting
Issue Web Content Editing If a script is added to the content field and published, the script is executed when the article is displayed. Accessing the page triggers an alert each time. Allowing such content could...