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Preventing Inaccurate or Incomplete PDF Document Previews
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Generating Previews of PDF Documents using PDFBox can lead to the generation of incomplete or inaccurate results,...
Permissioning Documents as a Site Member
This article explains an issue that arises even after applying a fix for LPS-34514 (this LPS ensures that the option "Site Members" is only shown in the role selection box if the user really had the permission to "View" the "Site Member" role). While this fix is correct, the best fix...
Unable to Move a Search Portlet in a Custom Page Template When Using Default Classic Theme
If you are using the Liferay platform's default classic theme when creating a page template, the search and navigation portlets are added by default. You cannot move or remove those portlets from the page template. Resolution Because the page template is taking from the theme along with...
Exceptions when remote staging in a clustered environment
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. In a clustered environment with Remote Live staging turned on, user may see printed in the logs "unable to...
Exporting Web Content Does Not Include Past Versions
Liferay Portal users can export and import the contents of the Web Content Display portlets as a Liferay Archive (LAR). When exporting a LAR from the Web Content Display Portlet, the past versions of a web content article are not included in the exported LAR file. This is intended...
Liferay Service Packs
This article aims to clarify what a Service Pack is, and the two methods that may be used to achieve the latest Service Pack level. Resolution For most versions of the Liferay platform, a Service Pack (e.g. 6.2 EE SP5 and above) is simply the original, GA version of the Liferay platform...
Improved search results when using multiple Asset Publisher portlets
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Before LPS-34161, there was redundancy in the search portlet which would manifest when multiple asset publishers...
Installing Liferay Portal 6.2+ EE Plugins Without Using Marketplace Portlet
How can users install plugins if they cannot use the marketplace portlet within the control panel of Liferay portal? Resolution The plugin would have to be downloaded as a file and deployed through the deploy directory of the Liferay application. Navigate to Liferay Marketplace. Find the...
Broken Links Prevent Web Content from Publishing in DXP 7.0
Starting with Liferay Digital Experience Platform (DXP) 7.0, a new validation process was added to check if linked text in a web content article links to a valid Liferay page. The way the validator works is this: Once the validator detects a link within the text of a web content, it...
Installing and Configuring Solr 4 in Liferay Portal 6.2
The following article outlines a step-by-step guide of connecting Liferay Portal 6.2 EE to Solr 4.3.1 for the purpose of testing. Please note that for Liferay Portal 6.2 EE, the supported versions of Solr 4 are versions 4.3.1 through 4.10.2. Resolution Follow the steps below to start...
Incorrect Language Locale Appended to URLs for Authenticated Users
This article documents an issue where Liferay Digital Experience Platform (DXP) 7.0 stores the locale (e.g. /fr) of a guest session (that is, no one has signed in yet) and then keeps the same locale even after a user has signed in (authenticated). Users might still see /fr in the URL...
Elasticsearch 6 and X-Pack Common Problems
This article addresses some of the common problems you may encounter when working with Elasticsearch 6, and serves as a troubleshooting guide to help you resolve them. Please notice that some of these problems apply only to Liferay DXP 7.0, while others apply to versions 7.0 and 7.1....
Configuring Elasticsearch 6 With an OSGi Configuration File
This article documents an OSGI configuration file name change. This name change is the result of a known issue that Liferay platform users have experienced while using Elasticsearch 6 with their Liferay DXP 7.0 environment. Compatibility with Elasticsearch 6 has been introduced for...
Upgrading from Portal 5.2.8 to Portal 6.1.10 with JNDI datasource in Weblogic fails
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Setting the JNDI datasource in Weblogic and upgrading from Portal 5.2.8. to Portal 6.1 causes upgrades to fail...
Including Patching Tool Info With a Help Center Ticket
In the process of reproducing customer issues, it is critical that the patches in a given environment be made available to the Liferay Support Engineer who will be assisting you. This article describes how to capture a list of the patches installed in your environment. The patch...
Enabling or Disabling Permission to Edit Specific Fields in the My Account Portlet
This article demonstrates how portal administrators can enable or disable permissions to edit specific fields in the My Account portlet in Liferay Portal 6.2. By default any user (regardless of role - Administrator or Power User) can edit any field in the My Account portlet. This...
Syncing between Servers with different groupIDs causes Liferay Sync to crash
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. After configuring the application to sync with another server (that has a different groupID), some administrators...
Downloading the Source Code for Plugins in Liferay Marketplace
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. If you are looking for the source code for a plugin that you have downloaded from tLiferay Marketplace, you can...
Common Errors When Applying CSS in DXP 7.1
This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who write their CSS in the Web Content Template will see that the web content...
Creating a Folder for a Specific Team
With the advent of teams in Liferay Portal, the portal administrator now has greater flexibility in managing site membership. This article outlines a method for creating a set of documents for use by a specific team. Resolution Here is a quick demo on how to achieve this from a plain...

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