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sun.awt.Win32GraphicsEnvironment ClassCastException in the logs
legacy Troubleshooting
Issue We started to see the below exception in our logs: Exception in thread "AWT-EventQueue-0" java.lang.ClassCastException: sun.java2d.HeadlessGraphicsEnvironment cannot be cast to...
Table already exists upgrade error
legacy Troubleshooting
Issue An upgrade is failing with a java.sql.SQLSyntaxErrorException: Table [table name] already exists error Environment Quarterly Releases DXP 7.4 DXP 7.3 DXP 7.2 Resolution NOTE: Be sure to take a backup of...
Why are Tomcat's URLRewriteFilter files missing from 7.4?
legacy
Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles...
Is there a recommended Quarterly Release version to upgrade to?
legacy
Issue We want to update our project to a Quarterly Release version. Is there a recommended version? For stability, which Quarterly Release version is currently recommended? Environment Liferay DXP Quarterly Releases...
ConfigurationBeanDeclaration related errors
legacy How To
Issue While upgrading from 7.3 to 2024.Q1, we receive errors regarding ConfigurationBeanDeclaration. Environment The information in this article is relevant if you have any implementations with...
Feature flag LPS-170809/163118/166126 is not available for company 0
legacy Troubleshooting
Issue After trying to upgrade to DXP 2023.Q4.4, the database upgrade script is failing with the following errors in the logs: Feature flag LPS-170809 is not available for company 0 Feature flag LPS-163118 is not...
Issue in Workflow node ASSIGNMENTS option
legacy Troubleshooting
Issue We have a portal with multiple custom roles based on business rules and when trying to select roles in the Workflow node ASSIGNMENTS option the portal crashes. The problem lies in the endpoint that lists...
java.lang.StringIndexOutOfBoundsException: begin 0, end -1, length 1
legacy Troubleshooting
Issue While upgrading to Liferay DXP 7.4, following errors were observed in the logs: ERROR [http-nio-8080-exec-21][OpenIdConnectSessionValidationFilter:53] java.lang.StringIndexOutOfBoundsException: begin 0, end...
View only permission for custom Field does not include frontend restrictions
legacy Troubleshooting
Issue Facing issues while using 'View' only permissions for 'Custom Field', able to see and even edit the details even after View only permission. Steps to reproduce: 1. Navigate to Control Panel > Roles, and create...
Database connection issue: Failed to validate connection
legacy Troubleshooting
Issue We are getting some slowness when browsing through DXP and following message is showed in log: HikariPool-1 - WARN … Failed to validate connection …  Possibly consider using a shorter maxLifetime value....
Unsatisfied Reference - Unresolved Declarative Service
legacy Troubleshooting
Issue When upgrading to the Liferay DXP 7.4, navigate to the Control Panel > System > Gogo Shell and execute the ds:unsatisfied command, then getting the Unsatisfied Reference - Unresolved Declarative Service and...
Recommended locale settings for the database
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Minimum required IAM policies for S3
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Need to get values from System Configuration
legacy Troubleshooting
NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue...
'Your request failed to complete' while saving the values of Mail settings under Instance settings
legacy Troubleshooting
Issue Issue while saving the values entered for mail settings under instance settings wherein the values do not get saved and the error says: 'Your request failed to complete'.Steps to reproduce: 1. Start the...
Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v4_0_0.DDMStructureUpgradeProcess
legacy Troubleshooting
Issue You might encounter an issue when upgrading from 7.2 to 7.4 where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NoSuchGroupException: 2024-05-22 13:18:39.512 INFO...
Info about new parameters for SamlSpIdpConnectionLocalService.addSaml and updateSaml
legacy
Issue We are upgrading our code from 7.3 to 2024Q1.7, we found a new parameter for the two following methods: 1. _samlSpIdpConnectionLocalService.addSamlSpIdpConnection() 2....
Idle Database connections in Liferay
legacy
Issue Why number of idle connections are increasing more than my connection pool size? Does Liferay clears idle connections? If not then how to clear these idle connections from Liferay? What is the...
Audit portlet only available for Administrators
legacy How To
Issue After upgrading to U78+ you might encounter a behavior where the Audit portlet is only available for Administrators, whereas before U78 you could create a regular role with access to it The reason behind this...
Liferay Marketplace cannot be accessed via Control Panel
legacy Troubleshooting
Issue When accessing Liferay Marketplace via Control Panel, the page does not load anything. Environment Liferay DXP 7.3. Resolution Check that your environment can access the URL https://web.liferay.com/marketplace,...