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P_AUTH is ignored when using JSONWS API
legacy Troubleshooting
Issue When using JSONWS API with the P_AUTH parameter instead of credentials (email/password), the response is HTTP code 403: Forbidden. Environment Liferay DXP (any version) Resolution According to our...
Illegal mix of collations during upgrade process
legacy Troubleshooting
Issue You might encounter the following error or similar during the upgrade process if your database's collation differs from the collation of the tables: com.liferay.portal.kernel.upgrade.UpgradeException:...
Is there an official docker image I can use with Alpine OS?
legacy
Issue I noted that Alpine OS is no longer available in the newer Liferay DXP docker images, they use Ubuntu instead I would like to know if Liferay plans to include Alpine OS again Environment Liferay DXP 7.0+ Resolution...
After creating a new instance, we cannot log in to it.
legacy Troubleshooting
Issue We have created a new instance using the example.com domain. After creating it, we cannot log in to the new instance using the user: test / password: test credentials. What can we do to solve our problem?...
Headless API is unable to get global vocabularies on virtual instance
legacy Troubleshooting
Issue Unable to fetch the global vocabularies on virtual instance using Liferay headless API Steps to Reproduce: Create a virtual instance (Control Panel > Virtual Instances)  Get the virtual instance "Global" Site...
Boot Delegation List Did Not Upgrade Correctly
legacy Troubleshooting
Issue We are seeing the following errors in the console log after upgrading: ERROR - NoClassDefFound ERROR - Unable to Execute Method ProcessMax  ERROR - Expando Bridge Cannot be Found Environment DXP 7.1 DXP 7.2 DXP...
Can Not Create a Virtual Instance
legacy Troubleshooting
Issue When trying to create a virtual instance, an error "Please enter a valid virtual host" shows up. Actually the virtual host is verified to be working. After enabling the DEBUG log for...
Generating an encrypted certificate for SAML assertions in Liferay DXP 7.0
legacy Troubleshooting
Issue We use Liferay as SAML Service Provider and we want to generate an encrypted certificate in order to encrypt SAML assertions. Environment Liferay DXP 7.0. Resolution Unfortunately, this functionality is not...
In a clustered environment, log level changes may not be reflected
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event...
The user is redirected back to the Calendar page
legacy Troubleshooting
Issue Pagination does not work in the manage calendars section (Liferay DXP Calendars). When the user attempts to change the quantity table number, he is redirected to the calendar page, and the pagination buttons...
Cluster instability
legacy Troubleshooting
Issue Liferay clustering with jGroups has been bound to HTTP thread and can cause severe cluster instability "ajp-nio-10.141.26.102-8009-exec-189" #12374 daemon prio=5 osprio=0 tid=0x00007f1d18097ac0...
Not possible to add Custom Entry on page
legacy Troubleshooting
Issue Mapping with Custom Objects is not working on Pages Steps to Reproduce: 1) Menu > Control Panel > Objects 2) Create a Custom Object 3) Navigate to Custom Object and click on the Fields tab 4) Add a Custom...
How to get all sites or friendly URLs where the article is displayed?
legacy How To
Issue We are searching for a way to obtain where one article is displayed; based on the articleId. I did not find any clear way to achieve our goal in Documentation. The list should contain a list of friendly URLs or a...
Newly created Virtual instance becoming the main instance
legacy Troubleshooting
Issue After creating the new virtual instance the newly created instance becomes the main instance and the System Setting has been shifted to the new instance. Environment Liferay DXP 7.0 Resolution This issue is due...
Is Windows Server 2022 supported?
legacy
Issue We would like to use Windows Server 2022 as our Operating System but we see that it is not listed in the Compatibility Matrix Environment Liferay DXP 7.0+ Resolution Windows Server 2022 is not supported as of yet....
Cache persistence - what is the default cache configuration and when is it emptied?
legacy
Issue The database cache needs to be emptied. We can do it manually but we would like to adjust the current configuration. What is the default configuration? Where can we configure this? Environment DXP 7.0+ Resolution...
HTML typo found for the 'Load more results' link
legacy Troubleshooting
Issue When creating a lot of Pages, Load More Options frequently has typos found in the HTML after a Right Click > Inspect. Steps to reproduce 1) Create a minimum of twenty public pages. 2) Navigate to Page Tree 3)...
Audit portlet are not capturing all the activities/events
legacy
Issue The user cannot record certain actions in the "Audit Portlet," such as change the content, update the role, upload the document, etc. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Please note: The...
Cache eviction strategies of Liferay Clusters
legacy
Issue When a cache eviction order is emitted on a node, is an eviction message also sent to the other nodes? Is replication the default behavior in a clustered environment? When the cache expiration time is...
Is there a Headless API to retrieve a User Profile Image?
legacy
Issue I would like to retrieve a user profile image via Headless API. Environment DXP 7.4 Resolution Currently, there is no Headless API for retrieving User Profile Images. Additional Information A feature...