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Upgrade failed with no logs, certain modules are not upgraded
legacy Troubleshooting
Issue We do not have anything in our upgrade logs after we tried to upgrade from 6.2 to DXP 7.3. We ran this command in gogo shell (7.3), upgrade:check , and found these modules that have not been updated yet, e.g.:...
Blocks in object layout cannot be deleted by the user
legacy Troubleshooting
Issue The user cannot delete a block in the object layout Steps to Reproduce: 1) Navigate to Menu > Control Panel > Objects 2) Create a new object (with fields) 3) Define the layout of the object 4) Add a tab and a...
Unable to delete commerce product
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.1 fix-pack-16 + Commerce Version 2.0.7. 2. Create a site using minium template. 3. Delete the created site. 4. Now, delete the created products which were created...
Direct link downloads are not tracked
legacy
Issue There is a web content article with a direct link to a document/asset in our Liferay instance. After clicking on it, and visiting the Assets > Documents and Media tab, the downloaded document is not visible....
Update Page Content permission does not allow editing web content
legacy
Issue I checked the Update Page Content permission for a role, from the page permissions management, and the user who is assigned to this role, cannot edit web content within that page. Environment DXP 7.3 DXP...
Groovy Script Language fields are being replaced at source view by 'g' when definition is updated
legacy Troubleshooting
Issue Steps to Reproduce: Go to Open Menu -> Applications -> Workflow -> Process Builder Add a new definition Go to source view Import the definition attached Back do Diagram View Click on Publish Button (See the...
Staging publish fails after migration with an ORMException or StaleObjectStateException
legacy Troubleshooting
Issue After migrating the Liferay DXP 7.3 environment, the publication process of publishing from the staging server to the live server fails due to an ORMException or a StaleObjectStateException. The new staging...
Web Content Scheduler timings are incorrect on the UI, and so are not being scheduled at the required time
legacy Troubleshooting
Issue Users are attempting to schedule the display of 'Webcontent' at a specific time. However, it is not being scheduled at the precise time. It is scheduled after an indeterminate period of time. Environment...